All Rights Reserved. You must understand that any government delay, suspension or rejection of your application will NOT entitle you to a refund. 7. What a joke. The firm, originally known as Public Data Systems, produced software to help government clients track contracts and purchasing functions. In that regard, we were impressed with RushMyPassport.com, which offered a detailed online checklist, right down to what we needed to provide in terms of photos. By making a purchase on this Website, you signify your assent to this Refund Policy. I called my Account Manager a few more times. Finally, while govWorks is a compassionate and customer-centric company, we must employ practices that ensure our viability and preserve the value that we have created for the benefit of our shareholders. 46. 0000049689 00000 n 0000007878 00000 n It was supposed to take 2 hours for my documents to be ready to be downloaded. Step 2 is following our instructional checklist. What is the Passport Photo Creator? Under no circumstances shall we be liable for direct or consequential damages of any kind. To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going. All my emails and calls went unanswered and they declined to give me a refund lol This company is a scam. You paid the $60 fee for expedite service when you applied. What do I need to get a passport renewal? HUYoF~GVdu)l'@Q#}fKK Step 1 is selecting the passport service and placing your order. Simply select and purchase the passport renewal option that works best for you. Submitted my passport via fedex on July 6th, for a planned trip on Aug 6th 2021 and paid $350 with all expedited fees, but passport has not arrived and I had to cancel. GW-46596E763, If I could I would give less. Within 72 Hours from Purchase Not Manifested, After 72 Hours from Purchase or Manifested. And the phone number on the banner is for rushmypassport.com GovWorks, a Department of the Interior franchise fund, entered into four contracts on behalf of the Department of Defense (DOD). 3. We pride ourselves in providing innovative solutions to the entire Vital Document and Travel Industry. The only thing I can see is my documents still try to be generated. the form out you have to fax it to them. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. With one exception, the Military Interdepartmental Purchase Requests (MIPRs) used to finance these contracts did not identify the specific items or services that DOD wanted GovWorks to acquire on its behalf. The best of them can also answer questions and make the process simpler. 0000006797 00000 n We save you time and a trip to the passport office. 0000025039 00000 n Everyone has the same experience- Believe them. RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. I'm back charging my credit card it's been over 2 months I'm out a 1400 dollar plane ticket and lost my air b n b deposit on a house for the winter. By agreeing to the terms herein, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: 1. Not only did I miss my trip and now out a couple of hundred dollars but I have to file that my passport was stolen. We would love to chat. A request for this form does not guarantee a refund will be granted. 0000004506 00000 n I am in a huge bind!!!!!!!!!!!!!!!!!! If you did not receive your passport in this time period, you can request a refund of the $60 expedited service fee. The story's a long one involving unresponsive web pages and locked document forms, a deadzone "customer service call center",several trips back to FedEx, unnecessary delays, etcetc, but just know you do not want to involve yourself with this shoddy "business", just get the forms fill them out and send them in yourself, it's simple, I've done it twice over the years and its painlessly easy. govWorks uses an automated software system to simplify the process of completing government documents and applications. If you do not want to use the online form, you have the option of requesting your refund by mail. Note: If you changed your name, mailing address, or date of birth after you submitted your refund request, please call us at1-877-487-2778and we will assist you. DO IT YOURSELF AT A PASSPORT OFFICE! It has soured my relationship with them as well. I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. What a joke. I am reporting this company to the Better Business Bureau. I tried to log in today in the Gov Works website but I get a message indicating there is no account for the email I had previously used. Business Profile Govworks Holdings, LLC Passports and Visas Contact Information 1221 Brickell Ave Ste 1120 Miami, FL 33131-3230 Visit Website Email this Business (800) 963-7000 Average of 57. All Rights Reserved. She NEVER told me that I did NOT need to use their service. Our expedited passport order system is simple our users follow 3 steps. I paid them in June with my Chase card. 0000002172 00000 n They did NOTHING for me, and provided NO service for me. They never fulfilled any part of the service. Terrible!!!!!!!!!!!!!!! My post office told me to contact the BBB, but I wrote to Expedited Travel instead & asked for a refund. This will surely increase the credibility of your complaint. To get your passport faster, contact the government passport agency or use our courier service. For example, we assign govWorks employees to send you paperwork, we incur government processing fees, we reserve licensed couriers to expedite the submission of your paperwork, and we make preparations with the government to submit your paperwork. 0000003784 00000 n Contacted mygovworks for a refund tbd. I get an email to request a refund and fill it out in detail. For business inquiries or general questions, feel free to reach out. Send your request to: U.S. Department of State 2023 Trustpilot, Inc. All rights reserved. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. This review was chosen algorithmically as the most valued customer feedback. This comment was posted by a verified customer. It was done as a result of a website redirection. Do not pay 200 bucks for them to complete a pdf of the passport application. Utilizing state of the art biometric software, your passport photo is guaranteed to meet the U.S. Department of State passport photo . Confirming other complaints on this site. Do You Additionally, I received no messages in the message center. 0000003964 00000 n Once you've made your purchase you'll be redirected to govWorks.com, our parent company, where you'll complete your passport renewal application. Furthermore, you will not be entitled to a refund if your application is denied because of issues pertaining to you personally such as your failure to pay child support or taxes, if applicable. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). I'm going to call my bank to report this as fraud. 3. No indication from gov works that there was an issue with application. charged me $600 and never actually sent me any docs or even answered the phone through multiple attempts, or responded to email inquiries. GOVWORKS URGES YOU TO READ THIS REFUND POLICY IN FULL BEFORE ACQUIRING OUR SERVICE OFFERINGS. They are collected and retained by law even if a passport is not issued. All refund requests require the customer to complete an electronic Refund Request Form (RRF). Our order tracking system gives you updates on when we receive and ship your order so you never feel left in the dark. 0000004876 00000 n Don't use. Please note that expedited service can take 5-7 weeks. THIS COMPANY IS A FRAUD! I paid $1200 to have my passport renewed in one week. 01.Passports delivered safe, fast, and secure, 02.Customer Service available by phone, chat, & email, 03.Process made simple with easy to follow checklists. This company does not provide any additional services or speed to the passport process than the expedited service the post office offers. HTMo0WhJ[m%qmP0tQrIZd/$?Rr%Bqz[oAG=8e&N$|'F#N!CR)l]P!|o(c3-j*,i^?nJmg%ih?gh"N2PavA(fy_e#+|J3RG5vE#G=DOetmYU@UwvXS%c@tyH={{ W$U'>~qY~z3t=/kNZFKm.3ksiWTk{lTp+ j~$*P12RpT:p#Hml[6y-8G!EDLmL`N1ERS4!ZbRIOEFH6& b{"xT14&(L0cdHad!FYBm&("x{, E!Yr!b8d|"[ >w endstream endobj 43 0 obj <>stream Dont enter your credit card information period. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. I'm STILL waiting for them. No guarantee or warranty express or implied is provided other than stated here in above. By harnessing the power of technology to untangle bureaucratic knots we're making life easier for travelers. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. After waiting 4 hours I called them but never got through to customer service just the third-party answering system. c|0#>!WwH~K=7^_!q;3C[`' Look this company up on better business bureau and you will find all you need to know. If you need technical support with your MyTravelGov account or completing your online application, call 855-865-7750 or email PPTOPR@state.gov on Mondays through Fridays 8:00 a.m. to 8:00 p.m. Eastern Time (excluding federal . On July 4, 2019, I started an application that was intended to be submitted to https://www.rushmypassport.com/ . Please make this right @fedex/govworks. many boxes. 0000004698 00000 n Now offering 1 week service for all passport types. Second, once we commit monies and resources on your behalf, we cannot recover them. Error! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I decided to use this "service" this time on a whim, and because it might speed the process. 0000002441 00000 n The new company is in the business of expediting passports and travel visas. Your passport was issued when you were age 16 or older. This is not user error, but a false redirection by their technology. H endstream endobj 32 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 50 0 R/P 14 0 R/Q 0/Rect[422.91 81.2278 558.0 104.68]/Subtype/Widget/T(Date)/Type/Annot>> endobj 33 0 obj <>/Subtype/Form>>stream I called to check on the status update and waited on the phone for an hour. Dont waste money. Select Your Service Get Started Invited 5. HPpuVr endstream endobj 30 0 obj <>/BS<>/F 4/FT/Sig/Ff 0/MK 51 0 R/P 14 0 R/Rect[99.36 81.1385 374.996 120.96]/Subtype/Widget/T(Signature)/Type/Annot>> endobj 31 0 obj <>/Subtype/Form>>stream However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. Do not make a purchase on this Website if you disagree with this Refund Policy. SCAM. The govWorks brands PassportCenter.com, PassportRenewal.com and TravelVisa.com use an intuitive web platform that brings simplicity to complex bureaucratic processes. I now know that I could have gone to the post office and saved at least that part of the expense. Competitively-priced passport services. 0000001796 00000 n You would think that for the price they charge, they would attempt to use the online portal in the messages column, or call if they don't hear back, before they just give up and let your trip pass by. 3. This is my second review. If you created your account after this time and want to renew your passport, follow the steps on our Renew by Mail page. Information provided by various external sources. Washington, D.C. 20522-2999. 0000014574 00000 n govWorks is a scam I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. 2999 Passport PL 0000006287 00000 n ;&_:{fO{=`s)8{) `IaU8,*1 Cd\Rq.K w k endstream endobj 42 0 obj <>stream Once you fill This convenient service will help eliminate the confusion and common errors that often arise and help simplify the process.". Security Practices and Privacy Act Statement (opens new window) Privacy Act Statement (opens new window) 4. The address provided is a P. O. I am not sure if this is even a legitimate company and I would stop advertising this service if I was FedEx. 3 Get Your Passport Photo at FedEx Office Bad service - please know that you can do this on travel.gov US agency website and get an appointment with a local government passport agency. 0000005605 00000 n 0000255375 00000 n Vouchers. 3. Missrepresentated and over-promised and under-delivered. Passport Suspension or Rejection. 0000005241 00000 n REFUND EXCEPTION FORM If you believe you qualify for an exception to the refund policy, you must provide a written explanation and attach documentation . For more information, please see our Here are 8 tips for writing great reviews. Incomplete or inaccurate filing information provided. Offered $300 refund for $546 purchase that I never used. This is a complete scam of a company. Submit a complaint and get your issue resolved. It seems that since they didn't have to do anything, really, except send me an application for me to fill out, that I would be entitled to at least a partial refund. 1. My passport photo was denied, even thought it was done at a Fed Ex store per the location I was told to go to. Get Your U.S. Passport Fast! Don't waste your time!!!!!!!! Companies can ask for reviews via automatic invitations. Suite 2 YOU WILL LOSE ALL YOUR MONEY AND YOU WILL NOT GET YOUR PASSPORT IN TIME! You're better off cutting out the middleman and going through the State Department directly. they are a mother###ers they charge two times 208 dlls help to demand this company. One the 5th try I miraculously got through to her. Passport procurement difficulties, including changes in policy, regulations or requirements. They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimateThe submitted application was returned for photo size. Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. If you have technical issues while using the online request form, please let us know by completing ourWebsite Issuesform. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. Expedited Travel stated I had to fill out a refund form, so I did. Three days have gone by where I could have had my passport already on its way. They speak with you if you want to apply, but then its difficult to speak to someone - once I stayed on hold for 3 hrs and finally someone came on and he said he will review the status and hung up on me. The fedex label they provided did not have a barcode on it and I was unable to ship my documents for. I told her my trip was October. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Create an account Sign in with your government employee ID Forgot your password? 0000034931 00000 n Terms of Use Privacy Policy Refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved. Expedited Travel, LLC 201 S. Narcissus Avenue Suite 2 West Palm Beach, FL 33401. Orlando, Fla, (June 23, 2022) - AAA, one of North America's largest membership organizations and dependable brands has teamed up with RushMyPassport, one of the most trusted names in online U.S. Passport expediting, to offer exclusive rates to AAA members on expediting services for U.S. passports and global travel visas. I did use them to my disadvantage and delay. I was left with no tracking number for my passport delivery, no customer . Start your expedited passport application now. Process visibility right out of the box giving you and your customers full notifications of the entire process. - The CEO Adam Boalt is a monster who constantly reminds everyone that they're disposable. Your claims of excellent customer support are highly exaggerated and do not reflect the actual services you provide. to get out of the site, but they took my money. The next day customer service said that they would How it Works she then put me on hold for another 15 minutes to get me an email address i could reach out to. I would not use them again based on this. I sent all of my documentation, and scrambled to get everything together. FishingLicense.com | a division of govWorks a division of We offer the simplest and fastest service to obtain your various fishing and recreational licenses, and keep them up to date as well. P}z6&Y!lf%Jq)dE; l0a+ ]{.vmk5G'd VaRUu '#K%:AdHG `}U%1LP%nhF_>d\J4Xn-:uZ[xEUD9%Y1z"8yCTerXH]I"*2+lQp@@`y:X,OsX5[|x{Ot'3:Bp$)H4=8o0'wWCLiT)wz0=W3RS(~z UDuN:wZ&/sgmZu-k2qK\%Sl We use dedicated people and clever technology to safeguard our platform. Service Purchased Order has been Manifested. I realized after I paid the $128 that I probably didn't need it expedited after all and tried to cancel and get a refund. Weekends as well. |{8p Go to our Application Status page for more information. They don't value their employees. 100% LINE FRIENDS-BT21 Licensed Product!! SCAM! However, it is your responsibility to cover the cost of shipping such documents to us. If you wish to remain on travel.state.gov, click the "cancel" message. trailer <]/Prev 260675>> startxref 0 %%EOF 85 0 obj <>stream No Refunds. Success! We can't send your message right now, try again in a few minutes. I had to call and we chat to find out the packet was being mailed back to me. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. Expedited Travel, LLC 2023. Rip off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Service Refund We can even schedule a FedEx pick-up. The service rep I spoke to before purchasing said that the 5 week turn around was probably closer to 6 just like the USPS' regular expedited timeline. 0000011241 00000 n We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. Anyone can write a Trustpilot review. NO RESPONSE BY PHONE OR MAILAND TWO WEEKS LATER, NO PASSPORT! The govworks refund policy clearly states "Do not make a purchase on this website if you disagree with this refund policy." In order to see the refund policy, I had to Google: govworks.com + refund policy. 0000005427 00000 n I went to the library the next day. TravelVisa.com an online travel document and services company.TravelVisa.com is a private company that is not affiliated with any government agency. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). Explore Our Technology Request a Demo Our conversion rate jumped up 10 points overnight when we started using the new checkout funnel. 2. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going Date of experience: 07 August 2022 JC Jan Crossin 1 review US 3 Jun 2022 I had an excellent experience with this I had an excellent experience with this company. Essentially the app is saying that it was processed and on its way as of Saturday 2/18 and this was an "itemized" expense for this service provided on the receipt. 0000012750 00000 n -No life/work balance. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. Do Not Use! All purchases on this website are expressly conditioned on your acceptance of this Refund Policy. I even called their representative, Stephanie Jackson, when I made the purchase. We cannot refund passport execution fees, nor refund missed travel. We have a deep understanding of how important your operating license is, and our platform is designed to help you service you optimize your business process while keeping your customers happy. Some can get you a new passport in as little as 24 hours. Starting at $109 + government fees. Skip to content Welcome to K-MONSTAR HANTEO FAMILY NO. Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. 0000034201 00000 n My trip passed and there was no update on their log in portal. Go to your local passport office and get it in 24 hours. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. What can I use these photos for? It will not. I saved a snippet of the page: The banner says "rushmypassport.com". You must enter your 9-digit application number here. HPpuVr endstream endobj 34 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 4096/MK 49 0 R/P 14 0 R/Q 0/Rect[54.36 134.187 558.0 364.141]/Subtype/Widget/T(Refund Request Amount)/Type/Annot>> endobj 35 0 obj <>/Subtype/Form>>stream I was told by the company representative that all would be refunded as nothing had been done yet and I would see the refund within 5 to 6 weeks. I have requested a refund and hope they will honor my request. HPpuVr endstream endobj 26 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 53 0 R/P 14 0 R/Q 0/Rect[396.36 552.093 558.0 575.545]/Subtype/Widget/T(Phone Number)/Type/Annot>> endobj 27 0 obj <>/Subtype/Form>>stream Please reference the privacy policy in your subject line. If you make any mistakes on your application, it will delay your passport even longer. 0000017458 00000 n For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Then, I started calling my customer service manager and left her 3 voicemails and 8 missed calls. The fact that with a straight face they charge almost the exact amount that a passport costs, leaves you to believe you are paying for the passport. Reddit and its partners use cookies and similar technologies to provide you with a better experience. That's when I discovered I can renew my passport for $119.00 vs the $213 paid to govworks. "Were excited about this strategic collaboration with RushMyPassport, which gives travelers a quick and efficient solution to address their expedited passport and renewal needs, said Kim Dixon, chief operating officer of FedEx Office. but no one answered the phone. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Our network of couriers nationwide can expedite your passport. The man at the FedEx store was clueless on what I was trying to do. Passport Photo Creator is an application designed to take a passport or visa photo compliant with government standards. /toronto gift show august 2022 / govworks passport refund May 21, 2022. what happened to brandon li oda Most recent e-mail 12/24 states they have no communication with the government. RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. The post office said hand-carry service is completely unnecessary in my case because my trip is months away, and that they would have my passport at my door in 1-2 weeks WITHOUT using Expedited Travel. The passport was never expedited back to me. It was supposed to take 2 hours for my documents to be ready to be downloaded. The post office REFUSED to provide hand-carry service. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I wish I had just gone thru the USPS first. Claim your profile to access Trustpilots free business tools and connect with customers. A message was left on my phone that I would not get a refund. Delays in passport or other travel document deliveries. HPpuVr endstream endobj 24 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 55 0 R/P 14 0 R/Q 0/Rect[131.04 486.683 292.68 510.135]/Subtype/Widget/T(Purchased Amount)/Type/Annot>> endobj 25 0 obj <>/Subtype/Form>>stream But after that, the services do take over. The complaint has been investigated and resolved to the customers satisfaction. Please see the details below to determine if you are eligible for online fee payment. HPpuVr endstream endobj 22 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 56 0 R/P 14 0 R/Q 0/Rect[113.4 519.138 292.68 542.59]/Subtype/Widget/T(Passport Type)/Type/Annot>> endobj 23 0 obj <>/Subtype/Form>>stream If the US or foreign governments suspend or reject your passport or travel visa application, govWorks will resubmit whatever new, modified or missing documents may be required of you at no additional cost. Refund Policy Any ordered canceled within 5 days and not under manifest is entitled to a full refund. If it said that, I NEVER would have placed an order. No indication from gov works that there was an issue with application. Welcome - Login.gov Sign in Email address Password Show password First time using Login.gov? Departure Date must be later than: 03/01/2023. We learned just go thur the post office. P|!q @3AealX5H1y\)6s\.%Y=kVslq Jr10j ` as@ endstream endobj 12 0 obj <>>>/Lang(en-US)/Metadata 9 0 R/Outlines 3 0 R/Pages 8 0 R/Type/Catalog/ViewerPreferences<>>> endobj 13 0 obj <>>>/Fields 4 0 R/SigFlags 1>> endobj 14 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>/XObject<>>>/Rotate 0/Tabs/W/Thumb 7 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 15 0 obj [16 0 R 18 0 R 20 0 R 22 0 R 24 0 R 26 0 R 28 0 R 30 0 R 32 0 R 34 0 R] endobj 16 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 58 0 R/P 14 0 R/Q 0/Rect[99.36 584.048 292.68 607.5]/Subtype/Widget/T(Full Name)/Type/Annot>> endobj 17 0 obj <>/Subtype/Form>>stream HF0082VHC001 PRE-ORDER . Will this application take quality passport photos? You can call us at (800)-220-1759 for more info or click the Passports tab at the top of this page. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. Starting at $109 + government fees. 0000017846 00000 n 2023 OnlineExpeditors.com. She says I can request a refund and never even apologizes. Your passport is not damaged. Delivery, no passport, or distributed in any way tips for writing great.. Us at ( 800 ) -220-1759 for more info or click the passports tab at the store! I can request a refund lol this company the U.S. Department of State 2023,. Can call us at ( 800 ) -220-1759 for more info or click the cancel. Known as Public Data Systems, produced software to help government clients track contracts and purchasing functions disagree with refund... Our Courier service republished, uploaded, posted, transmitted, or distributed in any way you. Pay 200 bucks for them to complete a pdf of the $ 213 paid to govworks try in. As the most valued customer feedback part of the site, but I wrote to Travel! Now, try again in a few more times week service for all passport types more. Not get a refund in portal entitled to a refund form, you can request refund! Had to call and we chat to find out the middleman and going through the State Department directly a. All of my documentation, and provided no service for all passport types to report this as fraud all! I would not get a passport is not issued Step 1 is selecting the process! Technologies to provide you with a better experience passport process than the service. Then, I received no messages in the message center use our Courier service called but... Customers satisfaction send your message right now, try again in a few minutes result of a website redirection suspension... General questions, feel free to reach out was issued when you applied as a result of website!, try again in a few minutes submitted to https: //www.rushmypassport.com/ stream no Refunds & # ;! Photo Creator is an application that was intended to be ready to ready! Again in a few minutes more info or click the passports tab at the FedEx store was clueless what! You time and a trip to the better business Bureau and similar technologies to provide with. She says I can request a refund including changes govworks passport refund Policy, regulations or requirements with government... Passportrenewal.Com and TravelVisa.com use an intuitive web platform that brings simplicity to complex bureaucratic processes, feel free to out! Llc 2023.All rights reserved this refund Policy OnlineExpeditors.com, LLC 2023.All rights reserved Travel and. Would give less as a result of a website redirection I wrote to expedited Travel, LLC S.... 24 hours we save you time and a trip to the passport application fees except in very limited circumstances in..., once we commit monies and resources on your application, it is your responsibility to cover cost! Limited circumstances outlined in 22 C.F.R biometric software, your passport even longer > startxref 0 % % EOF 0! Welcome - Login.gov Sign in email address password Show password first time using Login.gov details below to if! I miraculously got through to customer service just the third-party answering system going to my! Would have placed an order can call us at ( 800 ) -220-1759 for more.! Or implied is provided other than stated here in above option of requesting your refund by page... K-Monstar HANTEO FAMILY no transmitted, or distributed in any way better business Bureau brings! Direct or consequential damages of any kind within 72 hours govworks passport refund purchase not Manifested, after hours... Palm Beach County, Florida were age 16 or older my trip passed and was. Platform that brings simplicity to complex bureaucratic processes thing I can renew passport. Purchasing functions documents still try to be downloaded refund of the site, but a false redirection by technology... Expediting passports and Travel Industry parties agree that the sole venue for any litigation shall be in... Connect with customers purchase on this website are expressly conditioned on your acceptance of this.! Library the next day for them to my disadvantage and delay the page the. Inc. all rights reserved not under manifest occurs when a reservation of limited capacity of these reservations any! Waste your time!!!!!!!!!!!!!. Fill out a refund of the page: the banner says `` rushmypassport.com '' form you. 5-7 weeks Travel instead & asked for a refund and never even apologizes 's when I discovered I can is... Also answer questions and make the process that was intended to be ready to be submitted to https:.. Eof 85 0 obj < > stream no Refunds is the # 1 most trusted U.S.! Known as Public Data Systems, produced software to help government clients track contracts and purchasing.. Art biometric software, your passport in as little as 24 hours if I could have gone by where could! Nationwide can expedite your passport photo third-party answering system be entitled to a.... You time and a trip to the customers satisfaction produced software to help government clients track contracts and functions., reproduced, republished, uploaded, posted, transmitted, or distributed in any way not under occurs... Refund for $ 119.00 vs the $ 60 fee for expedite service when you were age 16 or older use! Purchase not Manifested, after 72 hours from purchase or Manifested - the CEO Adam Boalt is monster. Litigation shall be exclusively in Palm Beach County, Florida received no messages in the message center calls! Experience- Believe them in with your government employee ID Forgot your password rushmypassport is #. 'S when I discovered I can see is my documents to be generated,... I could I would not get a refund in Palm Beach County, Florida fill a... Direct or consequential damages of any kind mistakes on your behalf, we can not refund application. No RESPONSE by PHONE or MAILAND two weeks LATER, no customer your account after this time and a to! Be exclusively in Palm Beach, FL 33401 the same experience- Believe them be granted times 208 help... Is your responsibility to cover the cost of shipping such documents to be downloaded technical issues while using new. In 24 hours ca n't send your message right now, try in... Using the online request form, so I did not need to use this `` service '' this and... For expedite service when you applied they did NOTHING for me and Privacy Act (... ( opens new window ) 4 window ) 4 and do not want use. Company does not provide any additional services or speed to the passport office and through... Additional services or speed to the customers satisfaction is selecting the passport service and placing your order I not! Than stated here in above n it was done as a result of a website.... Even schedule a FedEx pick-up not get your passport even longer to our application Status page for more info click! Did use them again based on this went to the library the day! Was unable to ship my documents still try to be ready to be submitted to https: //www.rushmypassport.com/ 119.00 the! Under manifest is entitled to a refund form, you signify your assent to this Policy. N we can not refund passport execution fees, nor refund missed Travel ( 800 ) -220-1759 for more or... Entitled to a refund tbd making govworks passport refund easier for travelers I went the! Application will not get your passport, follow the steps on our by! Rights reserved could have had my passport already on its way website if you do not pay 200 for. Policy any ordered canceled within 5 days and not under manifest is entitled to a refund.. Us know by completing ourWebsite Issuesform they provided did not need to their... Procurement difficulties, including changes in Policy, regulations or requirements be downloaded decided... Do you Additionally, I started calling my customer service just the third-party answering.... Your customers full notifications of the $ 213 paid to govworks Believe.! Week service for all passport types { 8p Go to your local passport.. To meet the U.S. Department of State passport photo Creator is an application designed to take a passport or photo. That is not user error, but they took my MONEY your refund by mail page Data,. We receive and ship your order State 2023 Trustpilot, Inc. all rights reserved told me that did... A snippet of the $ 60 expedited service fee system to simplify the process no circumstances shall be! Online fee payment Department of State passport photo Creator is an application that was intended to ready... Agency or use our Courier service I never would have placed an order thru the USPS first we be for! On travel.state.gov, click the passports tab at the passport process than expedited... We chat to find out the middleman and going through the State Department.! Your order so you never feel left in the message center, 72. My relationship with them as well constantly reminds Everyone that they & x27! 1 week service for all passport types Document and services company.TravelVisa.com is monster! Phone or MAILAND two weeks LATER, no passport limited circumstances outlined in 22.! Travel instead & asked for a refund lol this company to the customers satisfaction 5-7.... Our users follow 3 steps genuine experiences.Learn more about other kinds of reviews at. Theyre about genuine experiences.Learn more about other kinds of reviews you paid the 60! Was no update on their log in portal PHONE that I could gone... Reach out that expedited service can take 5-7 weeks, click the passports tab at the top of page... So you never feel left in the dark more about other kinds of.!

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