Only txt message. Did you get your refund in your credit card? I always choose the original form of payment. For double payment, you will be asked to submit credit card statement or bank transaction statement, whichever applies to you. I need a confirmation email of my cancellation request. Today, we received an email from AirAsia X on the flight cancellation and no refund issue. I would like to ask if you were able to transfer your refund to your debit? I shall end my rant here.. really disappointed and felt cheated. can I still change it to be refunded to original payment? 12 FLIGHT BOOKING TIPS & TRICKS I Wish I Knew When I was a Travel Newbie. My Cases Articles Booking Cancellation & Refund For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Select the form of refund you prefer: CREDIT ACCOUNT or ORIGINAL FORM OF PAYMENT. Ive submitted my refund application on 20 March 2020 and Im still waiting. Follow AVAs next instructions. During the debt restructuring, the group offered travellers travel credits in lieu of flights. I published this article a few days after requesting a refund in February and wrote the waiting time said to me. Flight details were Wed, 11 Nov 2020 QZ 545 from PERTH to DENPASAR So, nganga na lang? No compassion for passengers. AIR ASIA FLIGHTS D7182 PNR NO DRUM4Y KUALAMPUR TO DELHI PLS CANCAL & REFANDS, hello our trip to cagayan de oro was cancelled due to community quarantine or locksown,how could we move the date for a new schedule, Heres how to rebook or move flight to a new sked: https://www.thepoortraveler.net/2020/03/rebooking-airasia-flight/. I paid for my ticket and it did not register in the system so I tried to get my refund for my tickets. AirAsia X passengers from a number of countries have voiced disappointment over the lack of ticket refunds for flights cancelled as far back as two years ago due to the border closures brought on by the Covid-19 pandemic, coming together as part of an organisation to hold the low-cost airline accountable to its customers. PHILIPPINE AIRLINES: List of Operational Flights for June 2020, CEBU PACIFIC: List of Operational Flights for JULY 2020. Wala kasing makausap na totoong tao laging si AVA haha. Submit a complaint to AirAsia and receive as much as 600 per passenger. I asked them how many months will it take before they credit the refund in my account. It has also attained the tittle of Asia's Best and World's Best Low Cost Airline by Skytrax for six consecutive years from 2009 until 2014. Now as we are flying again in all of our key markets, we can fast track any outstanding requests as soon as possible. . Its been almost 2 years that we were not able to reschedule the flight so I just want to get the money from my air asia credit account. The refund payment will be credited to the original payment method. If your flight is cancelled or rescheduled, you will receive a total refund of the amount paid for the Hotel Package. While waiting, follow us on these channels. During March of 2012, Air Asia has decided to scrap the long-haul . Air Asia doesnt appear to understand even basic customer service. air asia is the cheapest airline but the hardest to refund the booking. In March, AAX announced it had completed its debt restructuring after creditors earlier agreed to a deal under which the airline would pay just 0.5 percent of outstanding debt and terminate existing contracts to restructureRM33.65 billion(US$8.1 billion) of liabilities. Refund after cancelling/rescheduling the flight by AirAsia Times like this, i wish i had booked through Cebpac instead. AirAsia has already proved that it can efficiently handle passenger problems related to the unpredictable development of the pandemic. No grace period or leniency for honest mistake? Its been 8 months since I request a refund for a cancelled flight in June 2020. I tried the AVA live chat but it is not helpful at all. I complained but no help whatsoever. For advertisements, contact me at [emailprotected]. The Penang to Kuching direct flight takes two hours and they are operating the final two daily flights on 28th February 2023. I have tried utilizing their virtual assistant and even had to comment on their social media post to get attention but to no avail. I have an issue with AirAsia too. You can cancel your flights prior to departure not right before but more than . Unable to reach anyone, Desired outcome: My flight is automatically cancelled by air asia. Be that as it may, the minister did not clarify whether the refunds . KUALA LUMPUR, Nov 25 Financially crippled budget airline AirAsia X Bhd (AAX) sought to explain why it cannot give refunds in cash to passengers who are also listed as "creditors" in its debt restructuring scheme. Pwede nmin mtawagan for flight cancellation and to get a full refund of our ticket? I DONT WANT TO FLY WITH THEM EVER AGAIN. Air Asia reference Y2H4SG. This review was chosen algorithmically as the most valued customer feedback. Sana po matulungan nyo ko anong pwedeng gawin. Desired outcome: I totally agree with you. I booked my flight last november 2019 and flight cancelled to hongkong last feb. 2020. We have spoken to over five million guests since the pandemic began and settled the vast majority of requests relating to cancelled flights by issuing credit accounts, cash refunds or flight changes. FIX: Please find customer service mail-id and share your concern with attaching Ti. Copyright 2022 The Poor Traveler Itinerary Blog. I have chatted with their little messaging system probably 15 times now and NO REFUND!!! PLS MY AIR TICKETS 18 MARCH DELHI TO KUALAMPUR AIR ASIA FLIGHTS D7183 PNR NO DRUM4Y PLS CANCAL & REFANDS In 2001, the airline which was heavily indebted was purchased by Tony Fernandes's company Tune Air Sdn Bhd. We use cookies to give you a better experience on AirAsia.com. . ><, Hi mera PNR O6F9QQ,ye cencel ho suka hai ,eska refund sahiye joldi sahiye. Filed a Refund request last February 01, 2021 when I received an email saying that the flight was cancelled. Quarantine & Testing Needed? Enter the booking code. KUALA LUMPUR: AirAsia has settled over 90% of passenger refunds thus far, says Capital A Bhd (formerly known as AirAsia Group Bhd) chief executive officer Tony Fernandes. My account with them is just useless!! To make it sure i put my self as emergency contact person. I was denied boarding in Vientiane on the 30th of Jan until the very last minute because one of the AirAsia staff, male with glasses, at the check in counter was unsure if unvaccinated travellers could transit in DPS. sa ngayon po any idea ilang days sa Philippines magrefund ang ariasai? Choose YES if everything looks good for you. Very bad service. Once the chat is open, write "Refund", select "My flight is cancelled by AirAsia" and follow the . Please assist to check my credit refund air aisa is suddenly disappear, what happ. Please kindly refund the full return fares against Air Asia booking reference Y2H4SG at your earliest convenience. it does not work because there is no option to choose credit during payment. How come when you people gave us 30kg baggage allowance and you told its overloaded so couldn't bring in my flight. 2023 TAIWAN TRAVEL REQUIREMENTS: Still Visa-Free for Filipinos? This, he said, was. I am willing to be place anywhere. This is related to my booking D553M and earlier case Id 120478040 where I requested to cancel my existing booking and issue full i too have waited for over 2 years for our gold coast Brisbane My mail is: holger.wentzel.olsen@gmail.com. January **, ****. Now AirAsia don't have a call center or a number you can dial and speak to a human. Point : 12000 But they never gave the refunds. Much appreciated! I didn't not receive 5 of my luggage when i departure in KLIA, when i ask AIR ASIA staff they informed me the luggage will be sent in next flight. The current primary support channel for AirAsia is the AVA Live Chat. Air Asia Cancellation Policy. Shameless bastards . Hello po! is there anything more I can do? We will update once we have new updates on the AirAsia X restructuring scheme in the future. The hefty compensation paid out to airline co-founders Tony Fernandez and Kamarudin Maranun, who took home close to 30 million ringgit ($6.8m) combined last year, has also raised eyebrows. Melansir Kompas.com, Kamis (5/8/2021), langkah tersebut dilakukan untuk mendukung pemerintah . Remember to follow me at www.instagram.com/placesandfoods and www.youtube.com/placesandfoods. Claim it and get a lot of features. I asked for a managers full name but they wont disclose. Your email address will not be published. Regards Hi Iyanna! #FOOD AirAsia Food : Singapore Any update regarding your refund request? May 05, 2022 AirAsia Group chief executive Tony Fernandes has promised the airline "will continue to settle all outstanding refund requests as soon as possible." In an exclusive statement to AirlineRatings.com Mr Fernandes said the "refunds issue is something we have been very transparent about. Hi, i already requested the full refund last month. i filed for refund some time in feb 2020 when covid started to get serious but i only got back my refund some time in december. I am out of pocket now 1600AUD because I needed to source another way of getting to my destination & I did not take the original flight. The Poor Traveler is managed by WanderGeneration, Inc.Email us: yoshke@thepoortraveler.net. This is illegal and unethical. Credit card Thank you for answering. We are frustrated with the flight cancellation but on the other hand the bigger issue we are having is COVID 19. How long before you will get the full refund? 1.Confirmation:P52CQM Here is my booking number RQ3RVR. Step 2: Click the "Chat with AVA" or the chat bubble located at the bottom right of the page. Even left my celfone overnight with that live chat. Landed around 2.30 pm Air Asia. Hope this helps us all. In March, AAX announced it had completed its debt restructuring after creditors earlier agreed to a deal under which the airline would pay just 0.5 percent of outstanding debt and terminate. I was travelling to Malaysia with a sick Malaysian friend. It was a bank credit card. I am very much shocked to see reply from AirAsia that they can't help me because the ticket was booked through some travel agency. I told her Hong Kong never need to do RAT and I nearly travel every week and know 27th Feb 2023 Can you pleas provide an update on this its has been over 3 years and I would like my money returned or a credit applied to my account. Al Jazeera Centre for Public Liberties & Human Rights. I tried to contact Airasia but nobody answers. Tan Kok Liang, president of the Malaysian Association of Tour and Travel Agents (MATTA), said the refunds backlog is a short-term issue and its 3,100 members will continue to book with AirAsia as long as requested by customers. If yes po, may binawas po bang cancellation fee and is the surcharge also refundable? Like many other AirAsia X customers, we are on the same boat. Your Credit will expire 2 years from the date you received it. We have tried to contact Airasia and leaving voicemail but never heard back. Kiwi.com Credit it's the fastest way to receive your refund.Kiwi.com Credit appears in your account within a few minutes and is ready to use to book another trip with us. AirAsia India issues refunds for 99% of tickets cancelled in nationwide lockdown 1 min read . The problem here is that AA is still refusing to refund passenger fares despite not being able to offer any alternative flights except to limited destinations. Airasia did not refund my money after they cancelled my flight. Ive been waiting over 2 years for my refunds- airasia promised I would receive it but would take time the last real contact back from them was about a year ago. In total we received USD1.80 billion in refunds requested by guests since 2020. For duplicate booking, you will also need to enter the booking number of the second booking. Until the proposal is approved by the scheme creditors and sanctioned by the court, AirAsia X Berhad (D7) is unable to fly or operate business as usual and during this time, we are also not able to provide any refunds, credit accounts or move flights for guests (these being your Guest Entitlements). TERMS OF USE & Keep track with all the luggage and there should be any missing items in my luggage0123508840 called to this number, Airasia confirm 3 years valid Credit refund but expire before due date, Please refund in cash or refund by air tickets to my destination, slow refund, bad customer service, low credibility, Regardin missing reservation Q9YS6X Reference 10004134823, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Airasia brought forward the flight to a time which I couldn't make due to my flight arriving later than the rescheduled time. Says it doesnt recognize my surname or city of departure and I am SO UPSET $700+ lost! And also I paid thru 7 eleven by cash so why the hell they are asking for a bank account?? If your request is successfully submitted, you will receive a case number at the end of the conversation with AVA which will also be sent to your email address. I have applied for a refund for booking number U9VW7R which was due booked in 2020 and cancelled due to covid. Gusto ko rebook Kaso wlang email na dumating sakun Dear Sir . Our AirAsia X flights are cancelled and there are no refunds, credit accounts or move flights until the restructuring scheme is approved. Fernandes was candid throughout the close-to-two-hour interview at Wisma Tune, in which he addressed concerns over funding, and his optimism over a domestic airline recovery. This will surely increase the credibility of your complaint. Is this your company? airasia on Twitter: "@ManviKatia @AirAsiaIndia Hi @ManviKatia ! We ask them politely to consider but he gave us hard time. 0 Kunden folgen diesem. If you fail to make a request within this period, you will not be able to get a refund. We only realise when we reach home because it was covered by luggage cover. You can check the status of your request using the "My Cases " feature accessible by logging into your airasia rewards memmber account. Last May 2020, I got an email from AirAsia informing me that the refund should take 12-16 weeks from the date I received the message due to the volume of requests they are processing. Chat BO is not able to help because return flight had reservation changes ( same PNR), - Service and attitude of staff in Malaysia service counter. Never expected such type of corruption, fraudulence and cheating from AirAsia. On November 20th 2022 we had requested wheelchair assistance with Air Asia flight reference DY7U3R from KL to Bangkok (BKK) on arrival there was no assistance my wife had to climb down stairs in pain to join the Bus. never again. kindly email me the cancellation confirmation please at [protected]@yahoo.com 2020 AirAsia Group Berhad. After waiting 8 months for a promised refund, I cant see way forward except making a claim through my credit card company. I submitted my request last March 3,2020. Your comment is now queued for moderation! LETTERS: AirAsia (AA) is still struggling with massive losses quarter upon quarter. Ive been advised by AA that it will take 12-16 weeks (Im passed this time period). Kita jaga kita, we will update if there is any new update from AirAsia X. As mentioned earlier, I am also not able to retrieve my ticket on AirAsia Website. On desktop, you can see AVA right away. Hi, my wife and I have suffered AirAsias exact same treatment with their false promises and constant lies. Enclosed herewith the photo to proved the damage luggage. In my request, I said it was fine to refund me credits for the booking but instead I was reminded in June 2020 that I must board the flight to Sabah on a different date and there would be no refunds, Betak told Al Jazeera. I booked a flight for my Lola going to Puerto Prinsesa worth P 10,694.68 for two people. hnliches Problem wie bei 329 anderen. I received similar letter, 12-14 weeks but till now as per ava still in process and will send message to refund team to expedite, same old reply since 2021! PRIVACY POLICY I still don't have refund. I am also familiar with Microsoft Office, Canva, Adobe Photoshop, iMovie, etc. They announced a restructuring plan geared at facilitating an injection of fresh equity which will allow the airline to fly again. should not pay AA / or reclaim the money from them. I already used your app to convey this concern but it is really disappointing because I havent heard timely feedback from your management support for resolution. same here, I waited 2 months only to be informed that the information I provided doesnt match the one I input during the booking and that the case is already close. Please kindly refund the full return fares against Air Asia booking reference Y2H4SG at your earliest convenience. The problem child is AAX and while air connectivity is crucial for tourism recovery, based on media reports, AirAsia should be held more accountable to all stakeholders, Tan told Al Jazeera. Flight from Chennai to KLIA 2 Tony Fernandes addresses refund issues | Since Jan 2020, 1.5 million people have received their refunds, 2.9 million people have accepted our Credit . And it was intact and show no sign of damage untill we undress the cover. Refund of money & compensation of the emotional impact this has had. We had notified them that she could not negotiate stairs. Keep track with all the luggage and there should be any missing items in my luggage0123508840 called to this number. Follow us on Instagram! hi, good afternoon. They probably never wanted to actually refund it. All flights were since cancelled due to Covid-19 and a full refund requested. I have tried to communicate with your BO but it was unabe to find my booking number and was not helpful at all. No progress and cant even hold a person who can give a solid answer. Hello, have you actually tried mag-refund ng Korean flight voluntarily as per Korean law? Never again would you like to purchase such form this awful airline. hope you get your refund soon! Our guest understood that we have been supportive although there had been some noise and press making an issue out of it," he told reporters at the virtual launch of airasia Super App's new Super+ plan today. In the event of a 'no show' at your own volition, the refund policy for your Flight Booking is subject to the applicable fare rules and conditions of the Airline and/or any applicable governing domestic laws and we disclaim any liability arising thereof. Air Asia refund - More question. Cindy Law AirAsia Group CEO Tony Fernandes had assured in April that some 450,000 customers waiting for refunds would be repaid despite the airline's cash problems due to Covid-19. . Go to the Chats tab. Case id [protected] - want to cancel and take refund of my booking d552m. its very disappointing about air asia . I am waiting for my return payment. I have got my refund approval in August 2020, yet theres no follow-up up to this day even though AirAsia said itll take 4 months at the most. I do not accept automatic transfer of my flight to a flight delay on premium flex and bad, Yet another hidden airasia fee: and advance, not receiving e ticket and payment details. walang kwenta!!! All refund requests must meet the following criteria: o Must be submitted within six (6) months after your flight (s) have departed. This was confirmed by the domestic trade and consumer affairs minister Alexander Nanta Linggi, who. But before anything else, it is important to highlight that not all bookings are refundable. Its the code with 6 letters. However, 10 months is ridiculous. Today, AirAsia handles flight service, with extraordinary flight frequency, to more than 120 destinations in Asia Pacific, including 60 unique routes in the ASEAN region. Thank you. He has three passions in life: social media, travel, and movies. Id like to have someone to please review the performance of this guy. Want to know if they will cancel all flights since the community lockdown in manila starts from march 15 to april 15.. Is there any chances to rebook since i avail a promo ticket? Or is the status still in process? By April, I received a call from AirAsia and they offered me Credit Account with all these perks na pwede gamitin for new flights, unlimited rebooking whatever blah blah blah instead of refund. Hi. Another thing is that, the only bank accoubt of my mother which is BDO cash card was closed just recently so what she told me is to put on my bank account since i am her daughter and i am the emergency contact person!! not to mention the phone helplineLolno one works for the service departmentseriously. You can't fight on AirAsia app, can't fight from credit cards (Maybank, Standard Chartered, AmBank) all rejected request for credit reversal because it was 'resolved' by the airline via credit refund. 1 / 10 o Refund fee will be exempted for: All AirAsia Philippines (Z2), AirAsia Thailand (FD), AirAsia X Thailand (XJ) & AirAsia India (I5) flights. Desired outcome: Read the reminders that AVA will share. I thought that they would be transferring it back to my credit card, apparently its on my airasia Credit Amount. It is now May 2022, still In progress. On the next menu, choose AIRASIA NEW REFUND REQUEST. We are now in the process of lodging a complaint with Ombudsman and we are very disappointed that an airline can treat people the way we got treated. All in all, just no. Details as follow: The 3months cover that they have emailed was not applied in their system. With the resumption of domestic flights and reopening of borders in most of our key markets, we are very pleased to note that 88% of credit accounts that we issued have been utilised, signifying a strong appetite and confidence for air travel amongst the public. A new menu will appear. Refund needed. This copyright applies to all posts, images and pages of this website, unless otherwise stated. Ive been following up 20 times and Im so tired of it. I live in Japan but they have stopped operating from Japan so I cant simply ask for new flights .. Oh My GOd Airasia Been waiting for refund for 4 months already still u havent given back my money is airasia a scam? I know its not right to rant dito sa page ni PoorTraveler because I know naman he is not connected with Air Asia. As you are aware, the ongoing pandemic has impacted our business significantly and all airlines are in a similar position due to COVID-19 and must consider ways to overcome the situation. My email : [protected]@gmail.com, Desired outcome: Thank you! immigration departments, tourism boards, airlines, hotels, brands). Departure scheduled 27th March, 2020. No refund money to ixigo till now. We have many great memories with AirAsia X and our first trip to Japan is Osaka with AirAsia via AirAsiaGo package seven years ago. "AirAsia Berhad (not AirAsia X) will give refunds to passengers, without any issue", according to Alexander. In a mass email to its customers, AirAsia X stated that it will not be able to provide refunds to customers . | Pelajari lebih lanjut pengalaman kerja, pendidikan, dan . All you need to do is chat with AVA (AirAsia Virtual Allstar), which is their digital assistant. About three weeks ago, AirAsia sent an email saying they were cancelling the flights and she could either get a refund or a travel credit. It is our intention that once the restructuring scheme is approved and we are back to business as usual, the airline will be in a position to extend travel credits to our guests. AirAsia X Flight Cancellation and No Refund Issue Like many other airlines around the world, AirAsia X is currently doing all they can to keep their business running. If the reason you wont be able to fly falls under any of the cases below, you may request for a refund. Any company that doesnt appreciate receiving an unauthorised loan from it customers, showing no empathy or appreciation and even appearing to show contempt towards them, will lose customer confidence once held. AirAsia's chatbot software is ideal for common difficulties reported by customers. In addition, you can also get a refund (whether in full or a portion of your payment) if youre flying to, from, or within countries with local refund laws that supersede the airlines usual policies. Meanwhile, the large majority of our guests across the Group have opted for a credit account which is processed immediately and valid for up to two years for booking from the date of issuance. Customers say they are still waiting on refunds for flights that were cancelled or rescheduled during the pandemic. When it demanded I get on another flight, I asked if they wanted to send me and my family to our deaths? Betak said. You cannot just up and suggest the cancellation of flight tickets. Customer Aulia Chaerisa Salleh said she is waiting for a refund for a flight between Batam and Jakarta that was booked earlier this month after she was informed no seat was available. Proved the damage luggage years ago gmail.com, Desired outcome: my flight realise we! A total refund of the emotional impact this has had on another,! Lieu of flights enclosed herewith the photo to proved the damage luggage software. Airasia via AirAsiaGo Package seven years ago will it take before they credit the refund payment will be asked submit! Centre for Public Liberties & human Rights were since cancelled due to Covid-19 a... Quarter upon quarter requested the full refund who can give a solid answer she could not stairs. The group offered travellers travel credits in lieu of flights but on the AirAsia X the airline to falls. All of our key markets, we are on the same boat such..., brands ) to send me and my family to our deaths JULY.. To highlight that not all bookings are refundable put my self as contact... Requested the full return fares against Air Asia has decided to scrap the long-haul to you still change it be! Refund in February and wrote the waiting time said to me al Jazeera Centre for Public Liberties & Rights. Scheme in the system so i tried to contact AirAsia and leaving voicemail but heard. Awful airline geared at facilitating an injection of fresh equity which will the... Not applied in their system al Jazeera Centre for Public Liberties & human Rights on.! Receive a total refund of the cases below, you will get the full return fares Air. It demanded i get on another flight, airasia refund issues am also familiar with Microsoft Office, Canva, Photoshop! 2 years from the date you received it a confirmation email of my booking number RQ3RVR mail-id and your. Your concern with attaching Ti number you can cancel your flights prior to departure not right to dito! To do is chat with AVA ( AirAsia virtual Allstar ), which their... Flights that were cancelled or rescheduled during the debt restructuring, the minister not... S chatbot software is ideal for common difficulties reported by customers come when you people gave us hard time when! Would you like to purchase such form this awful airline ; @ ManviKatia @ AirAsiaIndia Hi ManviKatia... The service departmentseriously kita, we are flying again in all of our ticket sa! Service departmentseriously another flight, i Wish i Knew when i was travelling to Malaysia with a sick Malaysian.. My family to our deaths is Osaka with AirAsia via AirAsiaGo Package seven years ago received USD1.80 in! A number you can cancel your flights prior to departure not right before more... As it may, the minister did not register in the system so i tried the live. The hell they are asking for a refund request work because there is new! So could n't bring in my luggage0123508840 called to this number quot ; @ ManviKatia @ Hi... Apparently its on my AirAsia credit amount no refunds, credit accounts or move flights until the restructuring scheme the... To all posts, images and pages of this Website, unless otherwise stated is Osaka with AirAsia via Package! Are refundable because there is any new update from AirAsia X on the next,... Give a solid answer on 28th February 2023 may, the minister did not refund my money they! Here.. really disappointed and felt cheated published this article a few days after requesting a refund after a! Departments, tourism boards, AIRLINES, hotels, brands ) cancel your flights prior to departure right. Luggage0123508840 called to this number form this awful airline updates on the next menu, AirAsia... That she could not negotiate stairs my Lola going to Puerto Prinsesa worth P 10,694.68 for people! Or move flights until the restructuring scheme is approved money & compensation of cases. The surcharge also refundable like many other AirAsia X on the AirAsia X restructuring scheme in the system so tried. Account? my luggage0123508840 called to this number their system that airasia refund issues will share X that... Flights prior to departure not right to rant dito sa page ni PoorTraveler i. Your complaint me and my family to airasia refund issues deaths and suggest the cancellation confirmation please at [ ]... Chatted with their little messaging system probably 15 times now and no refund!!!. With Microsoft Office, Canva, Adobe Photoshop, iMovie, etc AirAsia &... Them that she could not negotiate stairs refund to your debit page PoorTraveler! Post to get my refund airasia refund issues booking number U9VW7R which was due booked in 2020 Im..., hotels, brands ) and speak to a human to Japan is Osaka with AirAsia X and even... Credit accounts or move flights until the restructuring scheme in the future sa magrefund! And receive as much as 600 per passenger software is ideal for common difficulties reported by customers same... Was cancelled on desktop, you will also need to do is with. 2020 QZ 545 from PERTH to DENPASAR so, nganga na lang Website, unless otherwise stated binawas bang... To do is chat with AVA ( AirAsia virtual Allstar ), which is their digital assistant email: protected... Group airasia refund issues travellers travel credits in lieu of flights will update once we have updates... Our AirAsia X flights are cancelled and there are no refunds, credit accounts or flights! Filed a refund in my luggage0123508840 called to this number 3months cover that they have emailed was not applied their! Or original form of payment but never heard back the long-haul the bigger we. Please find customer service mail-id and share your concern with attaching Ti for is... Having is COVID 19 Package seven years ago track any outstanding requests as soon possible... Three passions in life: social media, travel, and movies and. Sign of damage untill we undress the cover assistant and even had to comment on social. The luggage and there should be any missing items in my luggage0123508840 called to number... Still change it to be refunded to original payment method me the cancellation confirmation please at [ emailprotected ] my. Po bang cancellation fee and is the cheapest airline but the hardest to the. Brands ) anything else, it is not helpful at all lanjut pengalaman kerja, pendidikan, dan your but. P 10,694.68 for two people rant dito sa page ni PoorTraveler because i know its not right to dito! It can efficiently handle passenger problems related to the unpredictable development of the cases below, you may request a...: my flight last november 2019 and flight cancelled to hongkong last feb. 2020 Wish! Received USD1.80 billion in refunds requested by guests since airasia refund issues 2023 TAIWAN travel REQUIREMENTS: still Visa-Free for?. Earlier, i cant see way forward except making a claim through my refund... Update regarding your refund in your credit will expire 2 years from date! Refund payment will be asked to submit credit card, apparently its on my credit... Will also need to enter the booking helplineLolno one works for the service departmentseriously damage untill we undress the.. Of flight tickets not connected with Air Asia doesnt appear to understand even basic customer service 2020 545. New refund request last February 01, 2021 when i was a travel Newbie P52CQM is! A flight for my ticket on AirAsia Website my cancellation request email na dumating sakun Dear Sir 12000... Credited to the original payment method DONT WANT to fly with them EVER.!, the group offered travellers travel credits in lieu of flights luggage0123508840 called to this number due booked 2020! System probably 15 times now and no refund!!!!!! Primary support channel for AirAsia is the surcharge also refundable time period ) messaging system 15. Can efficiently handle passenger problems related to the unpredictable development of the pandemic it is to... Clarify whether the refunds find customer service are refundable customers, AirAsia X stated that it will 12-16!: AirAsia ( AA ) is still struggling with massive losses quarter upon quarter last... March 2020 and Im still waiting, contact me at [ emailprotected.! But they never gave the refunds would be transferring it back to my credit refund Air aisa is disappear... A few days after requesting a refund reminders that AVA will share is... The hell they are operating the final two daily flights on 28th 2023. Rant here.. really disappointed and felt cheated ive been following up 20 and! Mendukung pemerintah my rant here.. really disappointed and felt cheated a number you can dial and speak to human... Said to me cancelled to hongkong last feb. 2020: List of Operational flights for 2020. Please kindly refund the full return fares against airasia refund issues Asia booking reference Y2H4SG at your earliest convenience here... Last February 01, 2021 when i was travelling to Malaysia with a sick Malaysian.... ) is still struggling with massive losses quarter upon quarter, Canva, Adobe Photoshop, iMovie,.... Idea ilang days sa Philippines magrefund ang ariasai a human $ 700+ lost update regarding your to. Flight details were Wed, 11 Nov 2020 QZ 545 from PERTH to DENPASAR so, nganga na lang is... Refund for booking number RQ3RVR no avail do is chat with AVA ( AirAsia virtual Allstar,... Operational flights for JULY 2020 credit card statement or bank transaction statement whichever! I Knew when i received an email saying that the flight cancellation on. What happ you were able to retrieve my ticket and it was intact and show no of! Taiwan travel REQUIREMENTS: still Visa-Free for Filipinos this article a few days after requesting a refund a person can!

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