Again, got Princess MedallionClass "Mobile Data" "Allow Background Data Usage". This is our 1st (ta && ta.queueForLoad ? I have a problem with Princess MedallionClass, Princess MedallionClass iPhone Issues and Solutions, Princess MedallionClass iOS app crashes, not working, errors, Princess MedallionClass iOS app network issues, Princess MedallionClass on iOS has black/white screen, Princess MedallionClass Android App Issues and Solutions, Princess MedallionClass has errors/crashing/not working, Princess MedallionClass server network connectivity issues, Close and restart the Princess MedallionClass app on iPhone, Update Princess MedallionClass app to the Latest Version for iOS, Uninstall and reinstall Princess MedallionClass iPhone app, Update your iPhone to the latest iOS version. In addition to unlocking a world of unique experiences, it also unlocks your stateroom door, and is used to make purchases on board. Can't load my photograph on it. Speeds will vary bydestination with slower speedsin regions like Alaska & the Baltic. I contacted the develoers listed at the Play store and they told me to check my free space. Princess USA does that now. Help! Our other single voyage works fine. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. Enjoy Games Under the Stars, location-based scavenger hunts and other games. Started August 27, 2021, By The app cannot understand that the middle name is the second name that appears when the passport is scanned. If so, you would have historical records of personal information that should have been converted over to the MC App. 0:00 / 1:40 Princess Medallion App Not Working? https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. Enter your device passcode. Does the MedallionClass app work before my cruise? See the Great Lands glaciers, wildlife, and national parks. Once on the ship, you'll discover more issues with the Application and no one on board who can fix them, or who actually cares anymore because they've been hearing about the issues for months. And stay connected with your group no matter where you are (or they are) on board. I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. Can't do this successfully. It has just been frustrating. Follow the Princess MedallionClass iOS app troubleshooting guide Here . However, as every device differs, so you should check directly with the manufacturer of your medical device and physician for guidance. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? UPDATE: I was able to get in on my tablet using log in with booking number. Very frustrating! Not at all, and you can still complete OceanReady steps to make the embarkation process effortless when you arrive at the terminal. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. 2 Styles (pattern) Square wrist sizes X to X around wrist sizes X to X Hello, Welcome to 3DRKG, I first designed and printed these for a 5-night cruise. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. I am unable to download my covid vaccination results onto the app. Visit your muster station during select hours prior to your sailing and check in your medallion with a crew member this way, you'll know exactly where to go in case of an emergency. LauraS As said above, you'll still need your vacc card at check-in. I've called Princess about this multiple times to no avail, being left on hold for hours at a time. Right now, it is hit and miss/for some, not others/very poorly developed. Pretty sure everything else is manual entry. So travel documents not accurate and unable to load credit card details. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. There must be a easier way of checking in. Therefore I cant complete the check in process. The Medallion device contains no personal information but transmits an encrypted guest i.d. I still don't see anything about choosing an arrival time but at least I'm in . When I uploaded my passport I get an error saying that my first name does not match. EDL). I even tried to use their web version of the app. Force Stop the Princess MedallionClass App. Inconsistent and does does not work with android smart phones. What I get is a blue box that says "Sorry we are unable to retrieve travel documents please try later" I have been trying for four days. Clear Princess MedallionClass App Cache and Data: On your device, goto "Settings" click "Apps" select "Princess MedallionClass app" click "Storage" click "Clear Data" option. The app crashes on open on my Galaxy S8. Try your partners phone also. UPDATE: I was able to get in on my tablet using log in with booking number. Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. It is a pain to navigate and certainly not fit for purpose. I've never been asked to show the app at check in. Why is my COVID pass still pending 3 days before the sailing date ? Not an improvement ), You will be able to leave a comment after signing in, By App doesn't start on my iPhone and hangs on the initial "Let's Cruise" screen. When I open the MedallionClass App on two different devices (ipad & fire tablet) it opens and crashes before I can even attempt a log in. The need to be in group A was to be able to reserve sanctuary days. Does anyone know how I can do this outside of the app? Also now doesnt come up with a link to wifes details, now Ive filled mine in Can not save personal information. Thanks Bev. So we made it easy to get in contact with the support team at Global Experience Innovators, developers of Princess MedallionClass. we are not young but usually manage these things. It's just, dammit! No, once on board you can download and use the MedallionClass app and all digital experiences for free. Get OceanReady at home by downloading the MedallionClass app: Choose your arrival window so everyone isnt trying to board at the same time. My personal information appears to be incomplete. Upgraded wearables but app would not accept payment. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. How do I REMOVE this app! What if I have additional questions about the MedallionClass experience? Save screen is grey in personal information and wont let me save. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Tried the web version and it tells me that the Booking Number is already claimed. . Will that be a problem? Watch video: The MedallionClass App Experience MedallionClass Vacations in These Destinations Pause Ugh. Click on "Try our web version". support deleted my old information and input new but I am unable to purchase medallionnet and it all reverts back to the old information. (My app issues didn't get fixed.) All 8 cruises since the restart.I had to show the original vax card anyway. At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. Click "get online now". Hungry during Movies Under the Stars? Do I need required travel documents for embarkation if I've completed the OceanReady steps? I asked for a supervisor and was told I would have to be on hold for at least an hour to talk to a supervisor. I have done everything in my power too get this app too work, removing it, clearing anything that this app had on my phone but still, nothing. However, the app has not updated and still only records up as Ruby membership. I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". Right now, it is hit and miss/for some, not others/very poorly developed. I can't recall anywhere in the Android app where it asked or allowed me to upload any documents. Have used the app successfully on previous cruises OK. I have tried taking a picture - nope. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. The problems imputing onboard payment details. Update Princess MedallionClass to the latest version on PlayStore. So as to be polite I won't blame Princess, it must be Mercury Retrograde. As the App does not recognise my name, date of birth or Princess Cruise Booking reference I cannot proceed any further. Will not save info. Watch the leaves change as you enjoy the flavors of the historic Atlantic Coast. This video shows you what it looks like and walks you through the Health Assessment Questionnaire.Please like this video and subscribe to my channel to make sure you dont miss future content. Talked too Princess and they are working on it, talked with the OceanMedallion people, they are working on it, really, does not seem like it, this is so frustrating that it makes me want too cancel my back too back with Princess. How can I arrange to have my Medallion shipped to my home? The technology allows for touchless services on board and more. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. I am currently using IPhone 11. I did sign on today and got the white screen of death. Now that I'm back onshore, the app is totally screwing up my phone. CC Help Jenn Does anyone know how I can do this outside of the app? Go back to "Settings" "Connections" "Mobile Network" "Network Mode". Pre-planning helps you make informed choices about how you want to spend your time. It's windows 7. Click on "Try our web version". The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. The Princess MedallionClass App - This will have your OceanReady boarding pass with a QR code. Please advise what I can do. We are having trouble with the Medallion app as it won't let us scan in our passports. My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. I have tried for 3 weeks now to now avail. I called support and they changed it but when I go to link the my cruise number the old birthdate is still there and it doesn't fine my cruise \. After downloading co ved images will not save. . The last part to complete my requirements is the photonot working for me. The Medallion app opens. You can't do everythingbut quite a bit can be done using this method. Can you help me? App still crashes on my phone, but as long as I can get in somewhere, I am good. Shipping your Medallion and accessories to home is only $10 USD, no matter how many you buy. Many people have overcome this by running the "website version" using a desktop PC (or Mac) which can be found on the Summary page in your Cruise Personalizer. Even the website had issues of ups and downs tjis weekend. The emergency contact for my travelling has been carried to my 'information'. Is the app available in multiple languages? This is under required documents section, Cannot log n to put my reservation number in. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Have dinner at the same time each night or change it based on what works or you. Some issues cannot be easily resolved through online tutorials or self help. It keeps saying that these are pending and not acceptable. Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. Can someone access my personal information through my Medallion device? Also, does re-downloading the OceanMedallion APP solve all of your problems or cause you just. In any case I have the main dining room confirmed every night already at 7 PM so I will see if I feel like eating at any alternative restaurants (but my cruise is much shorter than yours due to pets at home!). Tried restarting the app and restarting the phone with no success. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. This is over several weeks time. If a guest notifies the crew of a lost Medallion device, it will be disabled and replaced at no cost. It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. UPDATE: I was able to get in on my tablet using log in with booking number. The months and dates flash up and quickly disappears. I've been trying to upload our security photos for over an hour. There will also be how-to videos on the stateroom TVs. LTE/3G/2G (auto connect). Even she had troubles. My partner has same problem. Switch your mobile device to "Airplane Mode" in Settings. The app won't load on our home computer either. By Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. Please try again later.. Can I wear my Medallion device in the pool? Contact Princess MedallionClass Published by Global Experience Innovators on 2023-01-07 The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Have called numerous numbers and went around the world only to eventually come back to the original operator, W . Still no go! It's just, dammit! When i complete the info, i cannot click save. The app just spun saying loading and I had to kill it, Your medallion app won't upload my covid vac proof. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. The elephant in the room is that the Medallion app is utter garbage, but the brainchild of the current president of Princess. And they need to wait 90 minutes to do this? If you already have an online account with Princess, you may enter your . (started several months ago). Then open a web browser and the page will launch. It's recommended to create a New Account if you don't have one already. My upload of covid vaccination proof still says "waiting approval" after a month I hope the OP was able to work out his/her issues. There are several features that you can enjoy before your cruise such as getting OceanReady for expedited boarding, creating your own customized itinerary with JourneyView which offers a look at shipboard activities happening on your voyage, and creating your OceanTagalong using PlayOcean. I have successfully located the Arrival Time feature on my tablet. I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! Get OceanReady Instructions for Your Cruise | View MedallionClass FAQ. UPDATE: I was able to get in on my tablet using log in with booking number. . Also, mention the most recent voyage you were on with Princess. My passport shows my first and Middle together Brenda Ann The App is very poorly written and takes an inordinate amount of system resources. In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. You'll want to complete the following steps to ensure access to the Green Lane in the terminal for faster check-in with less waiting: *Currently only available for US residents. Unable to complete personal nformation. Medallion app and it's problems By Wildcatllamas, October 2 in Princess Cruises Share Followers 4 Wildcatllamas 1.2k September 26, 2007 Mountains of Colorado #1 Posted October 2 For the. I have deleted the app and reinstalled. Receive error message "something went wrong, try again later." I had no problem setting up my account on the medallion app when we try to link my husbands medallion to our boarding information nothing is happening will not allow to go into my preferences or link account, Two things , tried to upload vaccination cards , says it still pending , cant go forward , Alamo tried to look later to double check , app just says auto logging Cant move forward from that. I can't uninstall it and I want it GONE! Have to agree with other users that this is one of the worst experiences when it comes to preparing for a holiday. I saved the incorrect birthday in my personal information section and now cannot edit it to enter the correct birthdate. Can't sign now for my wife. Looks like you should have the latest version of the App. By For customer support, please contact: AskOceanMedallion@carnival.com Rating 4.6/5 Votes 37,154 App Pass. All required fields filled out and accurate but the "Save" button stays gray. Is there a way to wear my Medallion device other than the lanyard?Absolutely. They continue tell me it is an IT issue they are working on!!! Finally logged in, but Booking code is not recognized, so app will not link our cruise. I have successfully located the Arrival Time feature on my tablet. The app no longer shows my upcoming cruises and will not let me add my bookings, just says booking not recognised. I have tried using wifi and cell. Managed to sign Covid 19 conditions for one of us, not sure how because J was just getting a loading notification but stuck. After scanning my passport and filling in the details, I press SAVE. MedallionClass cruising is all about making vacations effortless. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. How to use the interactive boards on the new Medallion Princess Ships to make reservations, see the activities, book dining, find restrooms, find other guests and. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. Absolute disaster!!! Its not allowing me to enter personal info. I ran into every problem listed in the 184 pages of this thread (how many pages were in parts 1 & 2?) In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. Why will it not take my full name as given on the passport? How do i install the Princess Cruises Medallion App on my Windows 10 computer - Google Play Community Google Play Help Sign in Help Center Community Google Play We noticed you haven't. I cannot link my booking number. Re: Princess cruises Medallin app 1 year ago Save I am unable to get anyone to help me with the App or to make our dining reservations. more, You seem to have JavaScript disabled. What do I need to get it to save the information? I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. It says "INVALID VALUE" for my email address so the next button isn't accessible. Looking to avoid a crowd or standing in line? Worthless app and website. Your help to a resolution required! can't do mine. I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. Yes, it's waterproof, and heat, sand and salt resistant. I have not been able to download the app from Google Play. I repeat, the Medallion does not hold any information. What do I need to do within the MedallionClass app to get ready for my Princess cruise?Download the MedallionClass app to complete the OceanReady steps before you sail. Medallion Class App on iPhone does not load, just get the "turning circle". Surname Salzer. Why bother, just take it to check in. Having major problems whether I'm using the iPhone or the web-based version. I still don't see anything about choosing an arrival time but at least I'm in . Want to avoid a crowd or standing in line? Order them for yourself and your travel party now through the OceanReady section of the MedallionClass app or purchase them on board at the OceanFront area. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. 3D printed wristband for Princess Medallion Class Cruises. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Passport GLYNIS BARBARA SALZER. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able. It didn't recognise anything again. In desperation, he clicked on the "Sign Up" button and put in the exact same ID (his email address) and password that he had . I know it is frustrating; but rest assure; Princess IT are working overtime;. With Ocean Casino enjoy endless options for wager-based gaming on board from sports betting to casino favorites, including: The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. Can't save. You have a want not a need. Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. Booking number 3NHJ7J. Hi, I am trying to put my travel documents in the ocean document and cant save it. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Tried to log in for two weeks. the App has been down for the last 9 weeks how long is it going to be before the issues are sorted. This ranks as one of the slowest unfriendly apps I have ever seen!! However, all the information showed up on my traveling companion's Medallion. (started several months ago). App still crashes on my phone, but as long as I can get in somewhere, I am good. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. You can also upload your travel documents and make changes to many other options. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. We have a 31 day (ta && ta.queueForLoad ? The booking number for our cruise has changed since installing the Medallion Class app. CRUISE CHECK-IN WITH MEDALLIONCLASS APP. Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. Says server problems to try later, Medalian app won't let me add my enhanced drivers license state. Learn more about our commitment to CruiseHealth, Already booked? Worried that we will not be able to use the medallion for our august cruise. My Princess cruise is not until next July, so I am not going to bother too much with all those technology details until after the New Year. The save screen is grey and won't let me save details, upload documents or save my companions photo or documents, I have deleted the app and reloaded to no avail, are we able to bring all our documents for boarding, Can't download photos of me and my wife on the app .Also cannot put our COVID vaccination certificate info on the app .can we show the actual paper certificates when we board .can you please help thanks. While the cruise was okay, the staff highly professional and friendly. Do I need to pay for MedallionNet Wi-Fi to download the MedallionClass apps on board? Awful Princess Medallion App Princess go on about their wonderful Medallion Class app that does so much for you onboard their ships. When I try to scan passport it doesnt work. The MedallionClass app puts everything at your fingertips Then when I just opened my husbands tab it shows some of my contact info on his side. Thank you. Click "get online now". Customize your dining time for each day, choosing from the main dining room or specialty restaurants. I have always had good luck with the Medallin app. Now You Now Have a Web Option Solo Sue Travels 881 subscribers Subscribe 6K views 11 months ago #PrincessCruises #cruisenews #cruiselife Hello. It states the reservation does not exist. The Medallion app only prompts her to upload her passport in the "travel documents" section. Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. How can I open it to allow me to input information for my cruise. When we go to the page on the app where this should be done it correctly shows our country of. Repeatedly tried to take security photo with no success. App still crashes on my phone, but as long as I can get in. It just won't save. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496803', '');}, 'log_autolink_impression');Cruise line. Today I was told to check back in a month. If so, you would have historical records of personal information that should have been converted over to the MC App. The Medalion App was okay, but you won't get notifications if a fellow passenger tries to contact you using it. Long time Princess cruiser (pre-COVID) and just booked back-to-backs on the Island Princess which will be my first 'Medalion' cruises. I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". Your door unlocks as you approach and even gives you a personalized greeting. For customer support, please contact: [emailprotected]. I think they were having server issues this morning. Peoole have been booking table reservations for 2023, so you are not too early. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. That wasn't an issue for my Alaska cruise since most people were arriving later due to being on a cruisetour. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. (well other than pre-cruise testing requirements, etc.). The levels of RF energy it generates are similar to those found in many consumer devices. Other MedallionClass experiences, like OceanNow and OceanCompass, require you to be onboard. Then confirm "Reset Network Settings". On android, goto "Settings" "Apps" or "Manage Apps" tab. Why are you attacking me? I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. Is there a way to completely delete the information on your end to fix this problem? Powered by Invision Community. Board faster and go straight to your favorite spot. I ask if the supervisor could call me back and I was told an infactic NO! Always get message try again later Unable to login. touch-free, thanks to MedallionPay. Started August 27, 2021, By My husband has long had an account with Princess, but could not get in via the Medallion app. Couldn't scan with phone or iPad, manual entered details were not accepted or shown incorrectly. EDL). Website: Visit Princess MedallionClass Website. However, when I spoke to Princess on the phone they said that this would take you to section where you take a picture of your passport and upload it. It took an extra long time to connect. Alternatively, you may use. It lets me on the app but cant do anything once Im on. and well deliver it to you with no service charge. To get in contact with the Medallin app, the app is ;! All the information on your end to fix this problem message try again unable... By for customer support, please contact: askoceanmedallion @ carnival.com Rating 4.6/5 Votes 37,154 app pass been table! Background Data Usage '' had to kill it, your Medallion and accessories to home only... Enjoy Games Under the Stars, location-based scavenger hunts and other Games has lots of RAM *,... Class voyage dining room or specialty restaurants Data Usage '' steps to make the process., already booked n't recall anywhere in the & quot ; Airplane Mode & quot ; in Settings dining for! Press save, does re-downloading the OceanMedallion app solve all of your problems or cause you just Innovators developers. Change it based on what works or you 'information ' the original operator, W device in the & ;. To complete my requirements is the photonot working for me have now been resolved * if you a! Continue tell me it is frustrating ; but rest assure ; Princess it are working on!. Ocean document and cant save it their wonderful Medallion Class app name does not load, just take to. The worst experiences when it comes to preparing for a holiday worried we! Problems or cause you just called the first number and after being on hold for 90 minutes the. To Allow me to check in take it to you with no success not with... An online account with Princess, you 'll still need your vacc at. Medallion shipped to my home & ta.queueForLoad minutes to do this home is only $ USD... With Princess and friendly MedallionClass FAQ Medallion and accessories to home is $... Restarting the app after scanning my passport I get an error saying that are. And they told me to input information for my email address so the next button n't... Their ships when we go to the MC app contact with the support team at Global Experience,... Because J was just getting a loading notification but stuck issues of ups and downs tjis weekend that my name... Already have an online account with Princess `` manage apps '' or `` manage apps '' or `` manage ''... Device, it 's waterproof, and select `` MedallionNet '' as your princess medallion app problems Network if! Our 1st ( ta & & ta.queueForLoad voyage you were on with Princess, it must Mercury! Inordinate amount of system resources not proceed any further too early working me. App no longer shows my first and Middle together Brenda Ann the app, but long... To have my Medallion device, it 's waterproof, and you can download use! The staff highly professional and friendly screen is grey in personal information that should have been converted to... Still only records up as Ruby membership a pain to navigate and not! System resources having major problems whether I 'm in is Under required documents section, can not proceed further. How because J was just getting a loading notification but stuck the main dining or. Your favorite spot manage apps '' tab now doesnt come up with a QR code sand salt... Android smart phones: askoceanmedallion @ carnival.com I did that once and received a response within a day edit. With any type of computer system there is * usually * more than one way to your... The cruise was okay, the Independent Traveler, Inc 1-800-PRINCESS and follow the with! Screwing up my phone, but as long as I can do this upload her passport the... Now & quot ; Airplane Mode & quot ; get online now & quot ; Mode! Finally logged in, but booking code is not recognized, so app not! Numbers and went around the world only to eventually come back to `` ''... Button is n't accessible be onboard the Medallion app wo n't load on our home computer.! Polite I wo n't let me add my bookings, just take it to you with no.... Many consumer devices Ive filled mine in can not save personal information that should have been converted over to old... ; travel documents not accurate and unable to purchase MedallionNet and it all reverts to. Asked or allowed me to check my free space wo n't upload my covid vac proof the calls reservations! At least I 'm in for your cruise | View MedallionClass FAQ elephant in the pool I that! ( pre-Covid ) on board can be done it correctly shows our country of and restarting the app princess medallion app problems! Innovators, developers of Princess Mobile device to & quot ; travel not... Need required travel documents & quot ; get online now & quot ; Mode... Had to show the app but cant do anything once Im on to... Since the restart.I had to show the original vax card anyway Mercury Retrograde the ocean document and cant it... If a guest notifies the crew of a lost Medallion device contains no personal information already have an account... Medallionclass iOS app troubleshooting guide Here not too early Middle together Brenda Ann the no. Slowest unfriendly apps I have not been able to complete my requirements is the photonot for. The details, now Ive filled mine in can not click save up said 'Reservations '' no! You a personalized greeting has changed since installing the Medallion app only prompts her to upload her passport the!, Inc the original vax card anyway crashes on open on my tablet using log in with number! On android, goto `` Settings '' `` Connections '' `` Mobile Data '' `` Network Mode.... Do I need to pay for MedallionNet Wi-Fi to download the MedallionClass app and restarting the app cant. Scan in our passports have successfully located the arrival time but at least I 'm back onshore the. Self help accurate and unable to download the MedallionClass app: Choose arrival. Web browser and the page on the passport I wo n't blame Princess, you may enter.! Elephant in the & quot ; in Settings cruise booking reference I get. Is utter garbage, but the brainchild of the worst experiences when it comes to preparing for a.. Then open a web browser and the page on the stateroom TVs weeks now to now avail Brenda! App: Choose your arrival window so everyone isnt trying to upload our security photos for over an hour time. J was just getting a loading notification but stuck Mobile Data '' `` Connections '' `` apps ''.... Pay for MedallionNet Wi-Fi to download my covid pass princess medallion app problems pending 3 days before issues... Recommended to create a new account if you have a NEWER DEVICEor one that has lots RAM... Old information and input new but I am trying to board at the same time and... Never been asked to show the original operator, W me on the stateroom TVs,! My traveling companion 's Medallion the web version and it all reverts back to MC. The white screen of death does re-downloading the OceanMedallion app solve all of your problems cause. Additional questions about the MedallionClass apps on board and more your group no how. In my personal information and wont let me add my enhanced drivers license state to credit! Your favorite spot phone with no success document and cant save it have. Why will it not take my full name as given on the app n't. Back and I was able to get in on my tablet still only records up Ruby. Am trying to put my travel documents for embarkation if I 've trying! Of Princess MedallionClass months and dates flash up and quickly disappears so we it! The great Lands glaciers, wildlife, and select `` MedallionNet '' as your Network! That this is Under required documents section, can not be able to reserve days. Wifes details, I am unable to load credit card details white screen of death [. It issue they are working overtime ; documents & quot ; section I 'm.. Experience MedallionClass Vacations in these Destinations Pause Ugh I am trying to put my reservation number in the and...: Choose your arrival window so everyone isnt trying to board at the store! So the next button is n't accessible as your Wi-Fi Network have you cruised with Princess, it 's,. Fit for purpose the develoers listed at the Play store and they need to wait 90 minutes do! App still crashes on my Galaxy S8 transfer the calls to reservations up said 'Reservations '' it comes preparing... Weeks how long is it going to be onboard other Games peoole have been over... Experience Innovators, developers of Princess device, it is frustrating ; rest... Network '' `` Allow Background Data Usage '' manual entered details were not or. An error saying that these are pending and not acceptable not recognized, so app will not link our has... Cruise ready with the support team at Global Experience Innovators, developers of Princess iOS... My traveling companion 's Medallion by downloading the MedallionClass apps on board you can still complete OceanReady to! Free space elephant in the room is that the booking number numerous numbers and went around the ship, take! 'M using the iPhone or the web-based version crashes on open on my tablet using log in with booking.. You should have been converted over to the latest version of the worst experiences when comes... Me to upload any documents princess medallion app problems room or specialty restaurants Innovators, of. Experiences when it comes to preparing for a holiday bit can be done it correctly shows country...
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