I talked to customer care twice, the first person told me to restart my phone and they will reset the network. It's driving me a bit mad and I'm just hoping nobody is trying to call me for anything important in the meanwhile. I am being told this could take up to 72 hours for resolution. Meaning that the amount of cellular data usage from my phone once Mint was activated skyrocketed, resulting in a lot of unexplained data usage. Ultra Mobile's Mint Mobile prepaid service offers unlimited talk and text, a free SIM card, nationwide coverage, and the ability to use your device as a mobile hotspot. Here are some tips on how to get it back. Can I get a new phone number with Mint Mobile? Once its done, reboot your phone. Sometimes the only option is to reset all your network settings to their defaults. Here is the correct way to activate your Mint Mobile SIM: Your SIM should be working properly now. Luckily, manually updating these settings is very easy to do and just takes a few minutes. Reset Your APNs 2. Its an iPhone 8. Mint Mobile is a T-Mobile MVNO, which means they operate on the T-Mobile 5G and 4G LTE wireless network. Lets get started. Sometimes mobile data doesnt turn back on automatically when your device disconnects from a Wi-Fi network. Ok, spoke to Mint technical support and it sounds like there's an outage in my area at this very moment. Settings > Connections > Mobile Networks > Network Operators > disable "select automatically" and then select T-Mobile once the list populates. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. Another option is to test your phone with another SIM card to see if the issue originates in the phone or the card. Got my SIM card today and successfully activated it. I called Support: No issues with Patricia, who was patient and tried her best to help. Editor's Rating: 4.5 / 5. Unless youre using a device where you buy a set amount of data at a time, such as Tracfone, your mobile data shouldnt stop working if you go over your limit. Enjoy a range of . Read 1 more review about Mint Mobile Advertisement DP Mint Mobile suffers possible data breach what you need to do. I know this is an old post, but this needs to be like a sticky post or something. For instance, my device always says either 4G or 5G. Now wed like to direct your attention to the following information before youre free to move about the cabin: Before you take off, take a look at these frequently asked UpRoam questions: You sure can, jet setter. Enter the 11-digit activation code at the back of your SIM card to continue. No data when not on WiFi? Not a fix, but it allowed me to move on to the next step: Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in). I'm an on-call manager at my workplace, so I could get in a lot of trouble pretty fast if people can't reach me. If you cant make calls or send messages from the new phone, buy a new SIM. Once your phone is off, wait 30 seconds and turn it back on. However, when I inserted the card, my phone had no service at all. For $15 per month, people 55 and older can get a Mint Mobile plan with unlimited talk and text and 4GB of data. Every Android phone lets you set your own mobile data limits and warnings for when youre about to reach your limit. If your Mint Mobile SIM doesnt get any service after trying these tips, find other troubleshooting steps below. They are as follows: Name: T-Mobile US LTE APN: fast.t-mobile.com Proxy: not set Port: not set Username: not set Password not set Server: not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc Multimedia message proxy: not set Multimedia message port: not set MCC: 310 MNC: 240 Authentication type: None APN type: default,supl,MMS,xcap To reboot your iPhone, press and hold the Power button and one Volume button for 5 seconds. Just weird that it worked fine and now wont lol. The Senior List is compensated when you click on the provider links listed on this page. im still on my old metro plan for a few days. 18.7 Mbps. Information about service free instant amtrak tickets to chicago Apple Serial number lookup service for MacBook Pro will tell you everything about your device. How to Fix Cricket Wireless Service Issues, About Us | Contact | Privacy Policy | Linkedin | Pinterest. Select the "Cellular Data" option and enter the following information into the fields: Cellular Data APN -wholesale Your Mint Mobile SIM may not work because the network is undergoing a temporary downtime. Boost Mobile unlimited for $25 per month. It's as if it simply could not provision the number or something unless it was kicked down to 2G but now everything is good to go. The system will ask whether you want to get a new number or keep your current phone number. Doing so essentially re-registers your phone in the mobile network. Keep reading to find out more about this carrier and compare their latest plans. There is no roaming either. Updating your firmware might eliminate the bugs on the phone. Have a nice day. Once again, this option isnt available on all devices. However, this process can sometimes go wrong and require a reset. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Phone locked? Content 1. I have another email out to tech support (they responded earlier saying everything looked good on their end), but I'm getting antsy without any phone service at all (no house phone). We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The data is 4G LTE or 5G if you have a 5G phone. Check your APN settings. After inserting the SIM correctly, check if theres service on your phone. Of course a bunch of this may have nothing to do with it starting to work again, but one way or another it's working now, and after the past 3 days of intense frustration I don't care which part fixed it, only that it's working now. I decided to switched to Mint Mobile like my friend recommended. The abbreviation combines the letter Y for "year", the number 2 and a capitalized version of k for the SI unit prefix kilo meaning 1000; hence, 2K signifies 2000. Mint Mobile, a rather successful low-cost cellular carrier in the United States (and in which Deadpool actor Ryan Reynolds owns a . Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Mint support tried a bunch of different things for me and nothing worked. A few months ago when I reviewed Mint Mobile, a popular pay-as-you-go cellular service in the United States, I noted there was some lost data. The Mint Mobile 10 GB Cell Phone plan ranks No. I did reach out to Support and now the issue has been escalate by them to Tech Support. It was also named the "millennium bug" because it was associated with the popular (rather than literal) rollover of the millennium . What is needed for check IMEI? We highly recommend both carriers: Mint Mobile for low-data users, Visible for anybody who lives on their smartphone. Its only when you lose connectivity that you realize you dont know how to get anywhere without Google Maps, dont have anything to read without Flipboard, and dont know how to communicate with people through any medium other than WhatsApp. Linux (/ l i n k s / LEE-nuuks or / l n k s / LIN-uuks) is a family of open-source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991, by Linus Torvalds. With its unlimited plan, Mint Mobile delivers a generous 35GB of high-speed data. I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. Then drag the top down. Tap Reset Settings. Youll need to tap it again to confirm. No Cellular Data with MintMobile : r/mintmobile Hi, I have been with MintMobile for the past 5 weeks with no problem. Make sure to follow these troubleshooting steps correctly to get your Mint Mobile SIM to work properly. We recommend thinking about how much money youre saving with Mint and taking a selfie to capture that smile. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. For older devices that only support 3G, you may completely lose access to mobile data in 2022 as mobile carriers stop supporting it. Need a large amount of high-speed data. It only works on WiFi. If you want to continue using your device, youll need to switch to Wi-Fi. On the other hand, Xfinity Mobile provides up to 50GB of premium data with its Unlimited Premium plan. 5 in our Best Cell Phone Plans of 2023 rating and places No. 12. Got my SIM card today and successfully activated it. Once your phone is off, wait 30 seconds and turn it back on. Perhaps you exited the Mint Mobile app while activating the SIM and forgot about it. So, here's a list of the things I did today. When re-inserting the SIM, make sure to place it in the correct position. I was generally happy with Google Fi's service, but when I saw that Mint offered more data plus wifi call and text for half the price, I couldn't say no. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Argentina. Thank you so much! This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. As such, you wont be able to make calls, send messages or surf the internet. I decided to switched to Mint Mobile like my friend recommended. Customer service. This is an Unlocked Galaxy A10e that I've been using for over a year with a Metro SIM, did an IMEI check on Mint before signing up. You need to type in IMEI number. If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. Note that I sent a few texts and made a couple of calls between steps 3 and 4; could be relevant. Hi, I have been with MintMobile for the past 5 weeks with no problem. These arent usually switched on by default, but maybe you set a limit previously, have since upgraded your tariff, and have forgotten to update your mobile data limit accordingly. It didnt work. Did she try resetting network settings. Here's how these plans break down: Mint Mobile vs. Xfinity Mobile: Premium data and our Now, try sending a message on your phone. Tried a second trial as well with the same results. 2023 Uqnic Network Pte Ltd.All rights reserved. The company's plans are available in increments of 3-, 6-, and 12-months. But first, you should test the SIM on another phone to determine if its actually damaged. You should still be able to login to your Mint account if it's active and all the info being entered is correct, that has nothing to do with any of the issues you're having with your phone. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. I bought Mint because it fits my needs, I am a very light user of data and don't need it for work. I'll be looking forward to your reply. Most phones display an airplane icon on the homescreen when airplane mode is enabled. You exited the Mint Mobile for low-data users, Visible for anybody who lives on their smartphone, you. Ask whether you want to continue using your device if the issue originates the. Encounter bugs that will hinder its functionality operate on the provider links on. Is outdated, the device might encounter bugs that will hinder its.! Their smartphone do and just takes a few minutes some tips on how to get it back on automatically your... Phone number issues with Patricia, who was patient and tried her best to.! Sometimes go wrong and require a reset that i sent a few days well with the same results Wi-Fi... 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