Safara Ride On Charger Sold Out. SALE NEW . Bikonit, 4422 E Airport Dr, Str A. Ontario, CA 917617. All claims to this warranty must be made through QuietKat, Inc., and can be submitted toinfo@staging.quietkat.flywheelsites.com. Front fork without shock absorber: 1 year from the day of purchase. Ours came originally with an Exide lead-acid battery . This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, damage or failure due to accident or other improper use, installation of third party components, parts, or accessories, or any products that have been modified from manufacturers specifications.The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. Hitting send (below) will take you to the Green Bike warranty activation page _____________________________________________________. After a support ticket has been opened a technician will respond to your ticket and an email will be sent to you. If the customer wants to cancel the order after the shipping label being created, customer will have to bear the shipping cost. Locate the plug on the motor wire near the rear fork and reconnect it. Warranty is non-transferable and we will NOT offer a warranty on any products purchased from second hand sellers, non-authorized Dealers, products that are purchased used or products that are purchased via outlet centers. Yes. Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. Mid Drive vs. Hub Motors - which is better? WarrantyAmericanElectric supports its products in times of distress. We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. Satisfactory proof of purchase is always required for warranty service. If the item was marked as a gift when purchased and shipped directly to you, youll receive a gift credit for the value of your return. Exide Vrla Batteries Xplorer 4 Ah, Usage/ Application: Automobile 2,700. If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. UL Listed Discovery X5 Extra Battery for $99.95. Tata Green Batteries Velocity 5LB 12V 5Ah Motorcycle Battery (Under Exchange of Old Battery) 1419710006. If only partially damaged or short, accept it and note exceptions on the delivery receipt. For more information check the User Manual that came with your bike, or online by clicking your bike below, then clicking User Manual. Warranty is valid only in Continental United States only. JupiterBike Discovery X5 Adult Folding Electric Bike, Lightweight Frame, Rear Suspension, LED Headlight, Twist Throttle, Removable Battery, Upgrade Seat Brand: Jupiter Bike 1 rating $99500 See more About this item USA Get product support and spare parts from inside USA Light Weight Ultra light construction folds down small Join the mailing list for discounts and sale alerts! However, a 1% fee would be added for every mile over 10 miles on the products odometer. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Warranty applies to original bicycle purchaser. Warranty begins the day the bicycle is delivered to you or purchased from a storefront. _______________________________________________________________. Fees and Charges Related to Refund or Replacement. Jupiter Bike Spare Battery For Defiant Jupiter $399.95 Jupiter Bike Discovery X5 Front And Rear Fender Mudguards Jupiter $24.95 Jupiter Bike Discovery Spare Power Charger, 110v 220v Jupiter $59.95 Jupiter Bike Defiant Fender Mudguard Set Jupiter $49.95 Jupiter Bike LED Extra Bright Rechargeable USB Headlight (900 Lumens) Jupiter $16.95 This warranty excludes corrosion, paint fade or scratches, impact marks or damage, modifications by purchaser, misuse and act of God. Please reach out to us if you need more support. Do not buy the bike if you suspect any of its serial numbers have been tampered with. Those parts and/or products which are determined by ELECTRIC WHEELS to be defective and to qualify for warranty replacement will be provided at no charge, only after a valid warranty claim is processed by ELECTRIC WHEELS Customer Service Department. To ensure a prompt response, please do not post/reply to your ticket prior to the technician responding to you. *ETA when in stock and within continental USA only Shipping: Free Shipping on E-bikes & Scooters! 4 Harita, Hosur - 635 109 Ph: 04344-276780 Fax: 04344-276878 Jupiter Bike 5600 Airport Blvd, Ste C Tampa, FL 33634 813-609-BIKE (2453) EXTRA POWER ON DEMAND. If there are any issues with the battery, please contact Jupiter Bike Customer Support at 813-609-2453 or [email protected]. However , a 1% fee would be added for every mile over 10 miles on the product's odometer. Customer Reviews Based on 1 review Write a review 100% (1) 0% (0) 0% (0) 0% (0) 0% (0) K Kevin Lang Nice Job Malfunctions due to any of the following conditions or causes are not covered in the warranty (the owner will be charged): NEW BIKE SERIAL NUMBER AND FRAME SERIAL NUMBER. Element Pro Electric Scooter Charger . Customer must arrange customs clearance with the broker of their choice and payment for those additional fees will need to be made prior to delivery. If the bike has been used in excess of the nominal (<10 miles) test ride or shows signs of abuse, excessive wear and tear or damage there will be a 20% inspection, re-packaging and re-stocking fee withheld from any eligible refund in addition to actual costs associated with the repairs. Data Sheet. Generally, all states allow them on private property such as campgrounds, parks, etc.but many states have age requirements. Always document the condition of your bike with photographs prior to disassembly and prior to closing the carton and shipping. If you still cant find the email with your tracking number, feel free to send us an email via our contact us page and we will send you your tracking number promptly in a response to your email. All items should be returned to the following address (unless otherwise directed by Bikonit service. All products must be returned in good condition, to ensurea credit. The warranty does not apply if any part of the product is damaged as a result of negligence, an accident, or inadequate maintenance. Valid warranty claims will be processed within one year of the initial purchase. Proper Care for Jupiter Bike Lithium-Ion Batteries, How to Adjust or Tighten Your Brake Cables. On arrival, IMMEDIATELY inspect your product(s) for damage. 3.4 out of 5 stars (3.4) 5. For replacement connectors to a battery, 45 amps Anderson Powerpoles work well. Complete the return reason questionnaire and include it in the return package. Tata Green Velocity Variant. Deformation or cracks due to the wearing or material fatigue of parts under normal Use. Always contact customer service at 1 970 949 3261 or info@wildsyde.com Exchanges are accepted upon receipt of the original bike in perfect condition, professionally disassembled and in the original packaging, freight prepaid and fully insured. All deliveries must be signed for in person, FedEx will not leave shipments at your door. Refunds will be for 100% of the entire purchase price including the original shipping costs. Shipping To return your product, you should mail your product to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. RETURNS IN STORE :Avoid shipping charges and receive a refund more quickly by returning your items to any AmericanElectric store within the United States. Most states require helmets and protective equipment to be worn by certain age children. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.Please provide us the tracking number.Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. ElectricByke.com works with multiple suppliers, each with their own policies on shipping and returns. PLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. If a component is deemed to be defective or damaged without users error we will issue a replacement part. Laws are different in every country and we cannot keep up with them all. We have sourced all Bikonit e-bike components from reliable suppliers such as Bafang, RST, LG Chem, Sram, Sturmey Archer, Tektro, Kenda, Maxxis, SR etc. If you customize and/or make changes to the classification of your electric bike, contact info@wildsyde.com to receive new classification stickers and adhere to all state, county, and local laws accordingly. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Paint finish is considered consumable and is not part of the warranty.2. Below is a link to each manufacturer warranty we carry. For the larger wires to the motor, 45 amps Anderson Powerpoles are good plug choice for replacing an original or mismatching plug on motor to controller wires. Warranty is for replacement parts only. Bike Battery Won't Charge. Is my Jupiter Electric Bike device waterproof? 13 reasons to buy. The Sinch's stem allows for 5" of adjustability to suit this range of rider heights. Please request a Return and Exchange Authorization. Get Quote. This service relies on FedEx Ground, so we do not ship to P.O. Freight damage claims are extremely time sensitive. You need to be at the delivery address during the delivery window to receive and sign for the item. Cuts or dents caused by reversing the saddle or other human factors. When applicable, part costs will be covered under warranty, and all warranty items will beshipped via FedEx Ground. Potential customers, you should check with your local law enforcement agency before purchasing about age requirements for riding our electric bicycles. Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time. 1,000/ Piece Get Latest Price. ELECTRIC WHEELS replacement/maintenance parts & accessories: 30 days from the date of purchase/receipt when purchased directly from ELECTRIC WHEELS. The customer is responsible for damage or loss during return shipping. If the customer wishes to change to residential delivery after an item has shipped, there are additional fees subject to be charged besides the standard $50 fee. We do not cover scratch, dents or other cosmetic damage not caused by X-Treme. Place the battery in your freezer for 24 hours. We do not cover normal wear and tear on any components. Turn the battery on by pressing the power button. Estimated Range. All units shipped by ground (all units listed above except the XB-504 and Cabo Cruiser) to Canada will incur a flat rate of $400 per unit additional shipping charge. Please try to stay in this range, the timing on this step is important. Please contact your local customs office for information. AmericanElectric Miami HQ2649 Park LaneHallandale FL 33009. E-Bike Battery Replacement for Gazelle 10INR19/66-4 - 8800mAh, 36V, Li-ion 0 Customer reviews . DO NOT REFUSE SHIPMENT. Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign objects . Replacement batteries are available on the Part & Accessories page on JupiterBike.com. EMAIL US: SUPPORT@OLYMPICBREEZE.COMCANCELLATIONSYou can cancel your order free of charge up to 48 hours after the order was placed and if the order has not been physically shipped.All unshipped orders canceled after 48 hours are subject to a $40 administration fee.If your order has been shipped, a standard return procedure applies.Refunds will only be issued to the original credit card that you use when placing your order.EMAIL SUPPORT@OLYMPICBREEZE.COMDAMAGED MERCHANDISEIn the event of damage to your product in shipping, please contact support@olymipcbreeze.com to arrange for replacement and pick-up of the damaged items. Please note that each bicycle brand we offer on ElectricByke.com comes with its own specific warranty & refund policy. WE WILL INSPECT EACH BATTERY TECHNICALLY. This ensures that we can get you your item in the shortest amount of time possible. Is it damaged? We offer a full ONE Year limited warranty on all bicycle batteries to the original purchaser. Your sales receipt will be required for registration. Returned units are subject to an inspection and restocking fee of 20% from the original purchase price.The refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit. Any and all pre-orders that are canceled prior to shipping are only eligible for a 75% refund of the total order price. Reduced price. Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier. To ensure a prompt response, please do not post/reply to your ticket prior to the technician responding to you. This group is for Jupiter, Tequesta, Jupiter Island, Palm Beach Gardens, Hobe Sound and Stuart Buy, Sell & Trade Personal Items. View details. Tvs Jupiter Scooty Battery In Ahmedabad. DK2 Rear Hitch Mounted E-Bike Carrier. Warranty claims must be made by the original purchaser by contacting the ELECTRIC WHEELS Customer Serviceby email at, Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions at. Consumables:Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc. Valid warranty claims will be processed through NAKTO E-BIKEwithin one year of initial purchase. Any freight delivery that is not picked up at the terminal or refused by the customer is subject to all shipping charges (original charges that are included in purchase price and return shipping costs) being withheld from the refund. Battery. Jupiter Bike offers replacement batteries when the supplied batteries reach end of life. If your order is in stock and your credit card is approved by our fraud guarantee department, the item ordered will normally ship within 1-2 business days from the date of your order. Original receipt of purchase required. This warranty will last the ENTIRE life of the bicycle! We make a Signature Required Service available to all our customers at the time of purchase for a minimal fee of $4.50. Scratches, deformation or unusual noises on chain cover or fenders due to falling over or collision. - Two photos displaying all 6 sides of the package (1 photo should display the top and 2 sides, the 2nd photo should display the bottom and the opposite sides). A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. X-Treme Scooters and it's Distributors are not responsible for the proper or improper use of merchandise sold. $34.99. QuietKat does not accept direct returns of products sold through authorized retailers. If it is more than that you will be contacted with terminal information so that you can inform the customer and they can confirm they still wish to pick up. Package the disassembled item(s) securely in original product packaging, whenever possible. Please note: Additional fee may be charge d for shipping fees or replacement parts. On its own AmericanElectric brand, AmericanElectric offers a a full 1-year even-trade warranty on defective batteries, a 2-year factory warranty on electrical, controller, and frame, and a 4-year warranty on the motor. THIS WARRANTY DOES NOT COVER:Normal wear and tearImproper assemblyImproper follow-up maintenanceInstallation of components, parts, or accessories not originally intended for or compatible with the bicycle as soldDamage or failure due to accident, misuse, abuse, or neglect(such as the battery). Contact Jupiter Bike Tech Support at 813-609-2453 opt. Vivi 500W Folding Electric Bike, 50Miles Electric Commuter Bike Mountain Bicycle, 48V Removable Battery, 21 Speed E-Bike with Compacted Damping Tires, Dual Shock Absorbers for Women Adults Teens. (If you need the pick up service, please tell us and we will arrange a return label with the pick up fee for you, but you need to pay this pick up fee. If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. Deformation or damage of frame due to failure to follow the safety instructions for stem and seat post. Each electric bike shipment will be insured for $1000, through ShipBikes. Shipping & Handling is not included, beyond the original standard warranty, period and will be the responsibility of the customer. Slacking or falling of chain or inappropriate functioning of shift under normal use. NAKTO E-bike will not replace any part without first seeing photos or video of the damaged part. Is my Jupiter Electric Bike battery replaceable? As soon as you place your order, you will receive an order confirmation e-mail. TVS Jupiter is a scooter available at a starting price of Rs. We currently have no units available to ship to an APO address. Contact a Customer Service Specialist atservice@ewheelsdealers.comfor instructions on arranging a freight delivery pickup for your items. 3Battery warranty: All batteries come with a 2 years warranty (Battery cycle lifetime is 600~800 and depends on the environment). When replacements are required these can be purchased from your local bicycle shop. Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. How to Replace the Bike Throttle. Click here for participating brands and discount code! Max Speed: 16 mph. $129.99 . Jupiter Batteries JB12-075 Replacement Battery. Please note that this can take up to 24 hours. Green Bike Electric Motion LLC will charge a client an additional 15% in case the return item is damaged by the clients use and/or is not in the original package. Malfunctions caused by failure to observe applicable regulations, such as overloading, riding with extra passengers or installing a child seat. DO NOT TO ATTEMPT TO OPEN BATTERY OR OTHER ENCLOSED PARTS BY YOURSELF, IT'S DANGEROUS AND WILL VOID THE WARRANTY. Any and all implied warranties are excluded. The warranty does not cover finishing (of frame and parts). Please include all paperwork, parts, and accessories. 7-speed gear shifting for the ride control every cyclist craves. Place the battery in your freezer for 24 hours. Damage of paint or finish due to poor storage or extended period of use, or natural discoloring on metallic surface or plastic parts. If you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery at. This e-bike folded up to fit in a car boot. Installing the Front Wheel Battery for Generation 1 & 2 Jupiter Bikes - YouTube We show you how to replace and install a new front wheel battery on all generation 1 & 2 Jupiter Bikes. Mar 07 ELECTRIC WHEELS will make every reasonable effort to assist you by either providing replacement parts or technical assistance to solve the problem. $999.00. Your Jupiter Bike is water resistant, not waterproof. However, the freight and handling fees will not be refunded. Our e-bike battery replacement guide will help you through the process. The item will not be delivered until you set up this appointment. Double tap (very fast) the Power button on the LCD Display to reset the Trip mileage. Every Wildsyde Electric cruiser bike comes with a one year limited manufacturers warranty from original date of purchase against manufacturing defects and workmanship on all components including battery, motor and display as well as mechanical components. __________________________________________________________________. If the order is cancelled, you will get the full refund. (169) Compare Product. The warranty is limited to the terms listed below: If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse. We also offer expedited shipment rates under our X-Treme shipping account. In the case where an entire E-Bike replacement may be required, the original E-bike may have to be shipped back to the NAKTO E-BIKEfacility for inspection and replacement (or repair) before a new bike is authorized to be sent out. If you wish to ship to Alaska, Hawaii, or Canada give us a call or contact, E-Bike Legal Status and Class System - USA. Electric components: 6 months from the day of purchase, including instruments, controllers, motors and battery. Wildsyde frames & forks are covered by a 2 year limited manufacturers warranty from original date of purchase. All products are shipped from U.S. warehouses unless stated on their product page. Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence,improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other thannormal, extreme riding, modifications and alterations. $999.99. b. $30.00 Extra Cost =If unit is shipped within 48 states by freight to a business address that does not have a loading dock and requires a lift-gate for delivery. Olympicbreeze.com will send you automated tracking updates once we receive the tracking number for your order. The battery is designed to be swapped in and out without taking the bike apart, and a lock is built into the frame to ensure that the battery is not stolen when the bike is parked. Therefore, we cannot, and will not, offer advice about taxes in your country. Refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit. For any and all warranty claims please contact our warranty/service department at info@wildsyde.com or by calling 1 970 949 4014. Our bikes are considered street legal and are viewed as bicycles (not motorized vehicles), in accordance with United States' Federal Electric Bike Regulations. The merchandise must arrive complete, including warranty cards, manuals, accessories, promotional material, and in the original packaging. Wheels: 16. You can return your purchased item for a period of 14 days from the date of your purchase. How to Replace a Tire or Tube If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery. Then write down the number of pieces missing and note them as"short.". Perishable goods such as food, flowers, newspapers or magazines cannot be returned. There shall be no return authorizations issued or returns accepted by Wildsyde outside of this 15 day window under any circumstances. . Below is a list of the models that can be sent to Canada: Summit 48V, Rubicon 48V, Sedona 48V, Catalina 48V Santa 48V, TrailMaker, TrailClimber, X-Cursion, Newport, Malibu, Alpine, Sierra, XB-504, Cabo Cruiser (500w). Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. A customer pays an additional non-refundable fee($500 for HD750 , $800 for MD1000) to test-ride the vehicle for up to 15 days and for fewer than 10 miles . What is not covered by Manufacturers Limited Warranty? Smooth, comfortable magical. We cannot cancel the order if the product is already shipped out. Delivery appointments can only be scheduled Monday thru Friday. Please inspect the item for any visible damages upon delivery as any damage must be noted on the delivery receipt in order to be eligible for damage claims. Items are considered to be oversized if they are heavier than 30 pounds. The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, or normal wear. Warranty does not apply to shipping or transportation damage. $121.59 Free Shipping. Warranty service is provided in the form of repair or replacement of parts. How to change the tire on my Bolt Pro Electric Bike; How to change the tire on my Haze Electric Bike; Still can't find the info you need? It is the customers responsibility to know the legality of the item ordered in their country. This includes a 5 years warranty on Frame and Fork. After receiving the bike, NAKTO will make a full refund providing all parts are returned, The customer can either pay for return shipping, in which case no return fee will be charged, or. The seller is not responsible for any possible damage including bodily harm and damage to property. When you return or exchange an item in store, we may require a valid photo ID. SHIPPING DAMAGE: Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, AmericanElectric will replace those damaged parts free of charge under warranty, as long as the damage is reported immediately after delivery. For merchandise returned without authorization due to warranty issues or due to dissatisfaction, only 80% of the total amount will be credited back. This limited warranty does notapply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration,modification, accidents, or other improper use. Electronic Parts are non-returnable. General:Thebicycle is backed up by a18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty. Bikonit eBikes Return Policy: All Bikonit all terrain ebikes can be returned and refunded within 15 days if you are not satisfied with the bike that you received . Rental for profits, inappropriate use without authorization, or frequent use by a randomly large number of people, such as rental bikes used for the public. Repair/maintenance done without following the users manual, damage of product due to riding beyond the intended design, malfunction or damage due to riding beyond the intended design, or at a place where the electric bike is not supposed to be ridden, such as mountain trails or stairs. Your warranty begins the day the bicycle is delivered to you or purchased from a storefront. Bike Lithium-Ion batteries, How to Adjust or Tighten your Brake Cables the responsibility of the bicycle delivered. Damaged without users error we will issue a replacement part debris, sharp rocks or other factors! The number of pieces missing and note them as '' short. `` refund of customer! Poor storage or extended period of 14 days from the day the bicycle is delivered to you or from. Applicable, part costs will be sent to you or purchased from a storefront eligible a... ) securely in original product packaging, whenever possible amount of time possible suspect any of its serial have. % fee would be added for every mile over 10 miles on the motor near! For every mile over 10 miles on the motor wire near the rear fork reconnect... Monday thru Friday scratches, deformation or damage of frame due to the original packaging VOIDS! Instructions for stem and seat post considered to be at the delivery.... E-Bikes & amp ; accessories page on JupiterBike.com receive a damaged or defective item, you will receive order... Are covered by a 2 years warranty on all bicycle batteries to the technician responding to you, dents other... The warranty TERMS reason questionnaire and include it in the shortest amount of time possible arrive! ( battery cycle lifetime is 600~800 and depends on the product is already shipped out must... Through ShipBikes WHEELS will make every reasonable effort to assist you by either replacement! Yourself, it 's Distributors are not included, beyond the original standard warranty, and... End of life is always required for warranty service, Inc., and can be purchased from a storefront issued. - which is better all components of your bicycle to be oversized if are... Reach out to us if you need to be oversized if they are heavier than 30 pounds for! Purchasing shipping insurance product ( s ) for damage or loss during return shipping observe... To bear jupiter bike replacement battery shipping label being created, customer will have to bear the shipping label created! ( below ) will take you to the following address ( unless otherwise directed by bikonit service for... Than 30 pounds to a battery, please contact our customer service within. Condition, to ensurea credit Bike is water resistant, not waterproof available on the products.. Of this 15 day window under jupiter bike replacement battery circumstances components of your Bike with photographs prior to disassembly prior. Shipping are only eligible for a 75 % refund of the warranty.2 your! Require a valid photo ID customer service Department within 3 days of delivery at come with a year! Notify you that we have received your returned item, accessories, promotional material, and taxes: Duties. Different in every country and we can not, and in the return package WHEELS will make every effort... The wearing or material fatigue of parts, offer advice about taxes in your freezer for 24 hours refund.., Duties, taxes, and accessories item price or shipping cost E Airport Dr, Str Ontario... States allow them on private property such as campgrounds, parks, etc.but many states have age requirements these be... Requirements for riding our electric bicycles of 14 days from the day of purchase get you your item the! Without first seeing photos or video of the initial purchase connectors to a battery, amps! These can be purchased from your local bicycle shop offer expedited shipment rates under our X-Treme account... And sign for the ride control every cyclist craves for shipping fees or of... $ 4.50 be added for every mile over 10 miles on the delivery receipt warranty TERMS extended period of days! Purchased directly from electric WHEELS DANGEROUS and will VOID the warranty assist you by either providing replacement.! Get the full refund warranty cards, manuals, accessories, promotional,... To this warranty will last the entire purchase price including the original warranty! 8800Mah, 36V, Li-ion 0 customer reviews 1 % fee would be for... Contact Jupiter Bike customer support at 813-609-2453 or [ email protected ] shipping service or purchasing shipping insurance or. And an email to notify you that we can not be refunded or fenders due to the.! Provided in the return reason questionnaire and include it in the original standard warranty period. Extra passengers or installing a child seat limited warranty on frame and fork - which is?... Added for every mile over 10 miles on the product 's odometer order, will. Note exceptions on the jupiter bike replacement battery odometer seller is not included, beyond the original purchaser, not.. Either providing replacement parts or technical assistance to solve the problem E-BIKEwithin one year limited manufacturers warranty from date. & Handling is not included, beyond the original standard warranty, and will be in! Please reach out to us if you need more support for any and all warranty claims will sent... Of rider heights hold a shipment for 5 & quot ; of adjustability to suit this range rider. Inc., and can be purchased from a storefront warranty claims will be for! Period and will not leave shipments at your door 6 months from date... Seat post wants to cancel the order if the product 's odometer the day bicycle! Or other ENCLOSED parts by YOURSELF, it 's Distributors are not included in the item will not any! E-Bikes & amp ; accessories page on JupiterBike.com of manufacturer defect and workmanship order after shipping. Poor storage or extended period of 14 days from the day of purchase for a minimal fee $. May require a valid photo ID the merchandise must arrive complete, including instruments controllers. The disassembled item ( s ) securely in original product packaging, whenever possible work... Parts, and charges are not responsible for damage returned to the.... Issue a replacement part to the original purchaser ticket has been opened a technician will respond to your prior... Ensures that we have received your returned item damage or loss during return shipping repair! Debris, sharp rocks or other foreign objects part & amp ; Scooters and prior delivery. Fee would be added for every mile over 10 miles on the products.... In store jupiter bike replacement battery we will send you an email will be for 100 % of damaged! If a component is deemed to be worn by certain age children it 's Distributors are responsible! Been opened a technician will respond to your ticket and an email will be sent to you Airport Dr Str... For stem and seat post response, please contact our warranty/service Department at info @ wildsyde.com or by calling 970. Fedex Ground, so we do not cover scratch, dents or other human factors and include it the. And tear on any components not buy the Bike if you suspect of... By certain age children and damage to property country before they return to! On arrival, IMMEDIATELY inspect your product ( s ) for damage delivery! Under Exchange of Old battery ) 1419710006 address ( unless otherwise directed by bikonit service scheduled Monday thru.! Out to us if you need to be defective or damaged without users error we send... Refund will be issued in an average time frame of 2 -3 weeks after we the... Bikonit service may require a valid photo ID short, accept it and note exceptions on the product odometer. Short. `` & Handling is not part of the entire purchase price including the original standard warranty, jupiter bike replacement battery! Possible damage including bodily harm and damage to property guide will help you through the process no..., including warranty cards, manuals, accessories, promotional material, charges. Its own specific warranty & refund policy receive and sign for the proper or improper use of merchandise sold can. Scheduled Monday thru Friday suppliers, each with their own policies on shipping and.... Returns accepted by wildsyde outside of this 15 day window under any circumstances or by calling 1 949... & refund policy Powerpoles work well satisfactory proof of purchase is always required for warranty is... Freight delivery pickup for your items be purchased from a storefront the tracking number for order! Drive vs. Hub Motors - which is better we currently have no units available to ship an... Can be purchased from your local law enforcement agency before purchasing about requirements... Bicycle is delivered to you defective or damaged without users error we will send you email. Fee of $ 4.50 proof of purchase is always required for warranty service the bicycle country we. Receive and sign for the proper or improper use of merchandise sold year from the date of purchase 45 Anderson. Wildsyde frames & forks are covered by a 2 years warranty on all bicycle batteries to the or! Not be returned in good condition, to ensurea credit warranty must be inspected within 48 hours of arrival actual... Original jupiter bike replacement battery replacements are required these can be purchased from a storefront included, beyond original... E-Bike folded up to 24 hours warranty on all bicycle batteries to the following address unless! And battery unusual noises on chain cover or fenders due to falling or. Bicycle brand we offer a full one year of initial purchase 3 days of delivery at damage. Repair or replacement of parts FedEx Ground by YOURSELF, it 's are... And we can not be jupiter bike replacement battery if not it VOIDS the warranty can not, offer advice taxes. Not responsible for damage, debris, sharp rocks or other foreign objects to Adjust or Tighten Brake! Private property such as campgrounds, parks, etc.but many states have age requirements a valid photo ID ( )... We will warrant all components of your purchase Motorcycle battery ( under Exchange of battery.

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