So now he is demanding an apology. Reputation management expert reveals why it doesn't just happen to How did Russia lose HALF of its 45,000 elite paratroopers in just seven months? Inside Edition attended Stevens' memorial service, which ended up being held in tandem with Stevens' mother's she died just three weeks after her daughter. Police said the 911 operator had dispatched Fort Smith Fire and Police units to help Stevens but it made it difficult because she couldn't describe her exact location. glasfiberpool installation. ", The Chief of Police reported that in spite of what is being presented, Reneau is a "good, decent human being who has saved countless lives in the last five years. 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"She called her for help and that's the only reason she called her, was for help," Stevens' mother-in-law, Diane Primm-Smith, told Inside Edition. The dispatcher, Donna Reneau, repeatedly told a sobbing Ms. Stevens to calm down. I don't know why you're freaking out. It goes on to reveal that Reneau became a certified Communications Training Officer at the beginning of 2018 and was responsible for training new hires at the department. King World Productions Inc. 2023 Inside Edition Inc. and CBS interactive Inc., Paramount companies. Part of the Daily Mail, The Mail on Sunday & Metro Media Group. Girl, 2, looks star-struck as she presents Kate with a gift of Daffodils for St David's Mike Tindall's latest money-making scheme! 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Please sign this petition so that we can get Donna Reneau prosecuted for her crimes and bring some peace and closure to the family of Debra Stevens. https://t.co/FqdZG2W6zZ pic.twitter.com/nlO9WLILcP, FOX 32 News (@fox32news) August 31, 2019. However, audio of the 911 call documenting the 22 minute exchange between Reneau and Stevens was released August 22, after the dispatcher and police department faced fierce criticism for how Stevens terrified pleas for help were responded to in her final moments. Luke Kenton For Dailymail.com 24/7 coverage of breaking news and live events. Forget turnipsnow eat SQUIRREL! The review concluded that she had done her jobas required. It goes on to reveal that Reneau became a certified Communications Training Officer at the beginning of 2018 and was responsible for training new hires at the department. She was later found dead. Responders begin trying to get to vehicle, donning life vests and ropes. That's because 911 is usually only a number we dial when there is an actual emergency, and when we're in the thick of dealing with a life-threatening crisis, very often our best social graces go out the window. She hasn't been charged with any crime. She begged for the dispatcher to send help and said she was scared. Audio recordings between dispatchers and first responders during an effort to try to save a Fort Smith woman from a flash flood have been released. 5.00am: 911 call is disconnected between caller and dispatch. Until August 2019, Reneau had an extremely stressful job. I don't know how you didn't see it, you had to go right over it. Reneau responded. This story was reported from Cincinnati. Donna Reneau was working her final shift on August 24 with the Fort Smith Police Department when she received a frantic call (listen below) from Debra Stevens, 47, after suddenly finding herself trapped in rising flood waters and fearing for her very life. That same day Janet Smith called 911 also when being caught by a flash flood inside her car. We call for the investigation and criminal prosecution of Donna Reneau for her crimes of negligence and ignoring this woman's pleas for help as she drowned in her vehicle in the flood waters. Operator Donna Reneau took that call at 4:38am. Stevens had been delivering newspapers in the early hours in Fort Smith, Arkansas, when she accidentally drove into rising flood waters that swept her SUV off the road. We The People of the USA call on Fort Smith Police Department management to resign or be removed from their positions for failing to handle this situation with their employee. Donna Reneau is a former Fort Smith, Arkansas emergency dispatcher who berated terrified caller Debra Stevens after she was swept away in her car by a flash flood. Meanwhile, the department's investigation into the matter is ongoing. She's a former 911 dispatcher who used to save lives with her calls daily. 'Am I not on the phone with you trying to get you some help?' Even in the edited version of the call, the 911 dispatcher who has been identified as Donna Reneau is noticeably condescending and irate. I don't know why you're freaking out. Reneau could be heard telling Stevens to stop crying and calm down. The water just didn't appear', Reneau said. So calm down.'. Stevens screamed as the water level crept up inside her car, which was stranded in floodwater. Fort Smith dispatcher Donna Reneau sparked outrage in August after audio was released of her callous response to Debbie Stevens, 47, who was trapped in her car by floodwaters that eventually. Reneau: "This will teach you next time don't drive in the water." Stevens: "Couldn't see it ma'am. "Please help me, I don't want to die," Stevens can be heard begging in the 22-minute 911 call previously released by police. Believe it or not, in February 2019, she was named "Fire Dispatcher of the Year. Until August 2019, Reneau had an extremely stressful job. She said she felt like those that worked the third shift never saw a supervisor, and when people on her shift attempted to call a supervisor, they did not answer. Editor's Note: This article was originally posted on September 2019 and was updated with the latest information. To leave an online tribute, visitwww.edwardsfuneralhome.com. But, even when calm down is required, what 911 callers dont expect when theyre frantic for help is condescension and impatience from the operator, and certainly not during the last moments of their life. The investigation was. Our website services, content and products are not intended to be a substitute for professional medical advice, diagnosis, or treatment. For five years, she worked as a 911 dispatcher and she was so good at her job that she was actually certified to help other people, too. A 911 operator who lectured a drowning woman for accidentally driving into rising floodwaters in Arkansas and told her to 'shut up' minutes before she died will not be facing charges after an internal investigation. Is there maybe things we need to look at in our response? The dispatcher hung up. At one point, amid Stevens' cries and pleas for help, Reneau told her, "You're not gonna die, I don't know why you're freaking out 2023 FOX Television Stations, in the 22-minute 911 call previously released by police, 'Uncaring' 911 dispatcher lectures drowning woman moments before she died, NFL owners to discuss Washington Commanders owner Dan Snyder at upcoming meeting: AP source, Elderly couple dead in possible murder-suicide in Fairfax County: police, Southeast triple shooting suspect identified by police, Wreckage of US Navy submarine from World War II found off Japans coast, U.S. In the recording of the 911 call, which drew national attention, 911 operator Donna Reneau told Stevens to "shut up" and chastised her for driving into floodwaters. 'You're not going to die. A Fort Smith Police investigation into Debra . "This will teach you next time don't drive in the water," Reneau said. I know the water level is high but you freaking out is doing nothing but losing your oxygen so calm down', Reneau said in the audio. I'm going to drown!" She makes me sick. Absolutely,' he said. The comments below have not been moderated. Authorities said that when they did eventually locate her, rising waters made an immediate rescue impossible. We've received your submission. 'You're not the only one who has been stuck in the water. 5.58am: Rescuers get to vehicle and remove Stevens' body. An internal. Pictured above is dashcam video of authorities searching for her car, Reneau could be heard telling the first responders searching for her: 'I'm on the phone with her now and she is legit freaking out. Stevens first called Diane when she became trapped. Ralph R. Ortega For Dailymail.com Unfortunately, the final call of her career is what she will be remembered for, and how she. faits divers insolites dans le monde; application vision nocturne android. In the 22-minute audio recording of the 911 call, Stevens explains to Reneau that she took a shortcut while driving through the parking lot of an apartment building. She complained that third-shift dispatchers, such as her, didnt have a supervisor on duty and they had to take care of themselves. 'Am I not on the phone with you trying to get you some help?' The face of #EVIL #donnareneau. Since that time she has become an essential member of the unit with experience and knowledge', the post reads. Reneau brought up a few key points during her exit interview: Debbie Stevens died after her car was swept away by flash flooding on Kinkead Avenue while delivering papers, Saturday, Aug. 24. She worked in Fort Smith, Arkansas as a 911 dispatcher. The department received hundreds of phone calls saying Donna Reneau was disrespectful for scolding Debra Stevens as she sobbed and asked for help. That said, he believes it is just people lashing out because they are upset and thatthere isnt anything that would rise to a threat level of concern, as most appear to be from out-of-state and include no specificity.". UPDATE: FORT SMITH, Ark. Disturbing audio found that Donna Reneau, a dispatcher for Arkansas police, gave Debbie Stevens a spray over the phone, as she desperately begged for help after driving into an apartment complex parking lot to try to avoid flooding. Police in Fort Smith, Arkansas have issued an apology after a state. August 30, 2019 06:45 PM A woman drowned in a flash flood in Arkansas on Saturday after calling 911 to say she was trapped in her car as water was rising around her. When first responders were finally able to reach Stevens and remove her from her car, she had already drowned. She was not criminally charged in the death of 47-year-old Debra Stevens'. Congratulations to Donna Reneau for being selected as the Fire Dispatcher of the Year! An internal investigation concluded that operator Donna Reneau violated policy by being rude during an August call with Debbie Stevens shortly before her death, but she did nothing that would have warranted her termination, according to the Fort Smith Police Department. Inside the forest palace 'Putin shares with his gymnast lover and their secret children': Luxury estate My nightmare neighbours kept throwing condoms and rubbish in our garden - I took epic revenge and they never Seat swapping on planes is a hot topic - but what ARE the do's and don'ts? Woman Killed While on Phone With 911 About Man Roaming the Streets With Sledgehammer: Report, Black Man Detained by Cops After White Woman Calls 911 Because He Stared at Her, 5-Year-Old Boy Tells 911 He Wants Pizza, Cops Oblige, 911 Call After Woman Is Attacked by Gator: Her Right Hand Is Almost Chewed Off. Baker said 911 had been inundated with calls at the time from people who were also stranded in flood waters. They had an incredible amount of difficulty getting to the car because of the flood conditions. She had submitted her two-weeks' notice in early August. (KFSM) A former Fort Smith 911 dispatcher accused of mishandling a call with a drowning woman has been cleared of wrongdoing following . Donna Reneau had resigned and was working her final shift when she took a . We also call on Fort Smith, Arkansas city officials to thoroughly investigate the Fort Smith Police Department processes, examine this death case and take criminal action against everyone involved in masking this crime - and also against Donna Reneau whose negligence and condescending behavior ultimately contributed to the death of Debra Stevens. For five years, she worked as a 911 dispatcher and she was so good at her job that she was actually certified to help other people, too. Reneau, a five-year veteran of the department, was working her final shift that Saturday morning. RELATED: 'Uncaring' 911 dispatcher lectures drowning woman moments before she died. Donna Reneau was working her final shift on August 24 when she received a frantic call from Debra Stevens, 47, having given in her notice two weeks earlier. Reneau, who had been a dispatcher . Tue, Jan 24, 2023 LOGIN Subscribe for $1 She told Baker and Solis she was accepted into the cardiovascular Technology program at Arkansas Tech University. In 2019, 911 dispatcher Donna Reneau mocked and told Debbie Stevens, who was trapped in her car and drowning from floodwaters, to "shut up.". I'm scared! (Facebook/Fort Smith Police Department) An Arkansas woman who called 911 to get help was met with mockery and a lecture by the dispatcher as she was drowning. In the final moments of the call, Stevens started screaming uncontrollably saying her car was starting to move, that she could no longer breathe and the water was sucking her down. Reneau was never charged, and on Friday, the Fort Smith Police Department announced that she had been cleared of any wrongdoing after an internal probe, the paper said. The 911 call came in at 4:38 a.m. and was answered by Donna Reneau, who had previously turned in her two weeks notice and on that day was working her final shift. Fort Smith Police chief Danny Baker issued a statement, saying, "I am heartbroken for this tragic loss of life and my prayers are with Debras family and friends. According to the news release, When first responders were finally able to reach Mrs. Stevens and extract her from the vehicle, she had tragically succumbed to drowning., Fort Smith Police Chief Danny Baker says the dispatcher that took the 911 of Debra Stevens is not employed with the city anymore. Added Stevens' sister-in-law, Rebeca Stevens-Stewart, "Even in those moments her last moments she was still Debbie. Fort Smith interim Police Chief Danny Baker said Thursday that Donna Reneau was working her final shift Aug. 24 when Debra Stevens died. 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