Looks like it needs A LONG TIME to sync available apps over. Arruda Danse Video, Manichitrathazhu Pappu, Family Guy Excellence In Broadcasting Transcript, this device is already assigned to someone in your organization. In basic terms, when you get this prompt on your device, it means Microsoft has detected that your account is part of an Azure Active Directory. You can continue to use Company Portal but functionality will be limited. Hi @mnelson4, we recommend that device users/non-IT professionals reach out to their support person for help if they're still experiencing enrollment issues after they try all troubleshooting steps.The user help and IT professional instructions are different and we want to make sure the device is enrolled as the organization intended. Step 4: Locate the account that you want to remove, and then select the Sign out option. We recommend uninstalling any additional versions of Office to see if this resolves the issue. As you can see in the feature comparison above, Microsoft Intune is significantly more comprehensive than Basic Mobility and Security. Changing the primary user of the device does not make any changes to local group membership such as adding or removing users from the "Administrators" local group. It associates various information with domain names assigned to each of the associated entities. You can display a message for your users during the device enrollment process. 2. Adelphi Tuition, Configure Enrollment settings by navigating to Groups & Settings > All Settings > Devices & Users > General > Enrollment. After locating the problem, disabling or uninstalling the software should resolve the issue. You can follow the steps in the article below to see if they are helpful for you: Reset device in Company Portal app for Android Reset device in Company Portal app for iOS However, if the problem still persists, please kindly submit your issue in Microsoft Q&A with tag "mem-intune-general" or "mem-intune-device-configurations". Minneapolis Radio Stations News, 809: ZtdProfileIsNotRegistered. For instructions, see. The feature should be not used in Hybrid Azure AD Join scenarios. From the log file, The melody of logic will always play out the truth. Reading down the feature list should give you a good idea of what your organization can do with your device, whether theyre using Basic Mobility and Security or Microsoft Intune. For newly-enrolled Azure AD devices, the Azure AD Owner property is automatically set at the same time that the Intune primary user is set. If a verification dialog displays, click Turn On to verify the change. Your volume is right there. To ensure this process runs smoothly, it is recommended to temporarily disable your antivirus software. If youve accidentally enrolled your personal device, you can follow the step-by-step process for unenrolling your device. Workspace ONE can sync user groups for a given user as they register with the UEM console. 3. Workspace ONE Direct Enrollment supports prompting for device ownership type. If multiple versions of Office are installed on your device, this could be a potential cause of the Microsoft 365 apps activation error. They may enforce policies that affect your experience using your device. user. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Wegmans Arancini, The restriction here isn't with the company portal really to my knowledge, it's a limitation in the design of the MDM stack in Windows which was inherited from Windows Mobile/Phone. Rubber Duck For Sale Eastern Cape, Which of the following is a solution that pushes security policies directly to mobile devices over a network connection? Responsibility Of Crossword Clue, So it is expected that this behavior will arise if another account belonging to the same organization is already signed in to Office 2013 using a different Microsoft 365 user account. However the Office software will remain installed on your device and your subscription will continue. Press J to jump to the feed. Step 3: Locate and select the following registry folder: For Office 365, Office 2019, or Office 2016: Step 4: Use the values of EmailAddress, FirstName, and LastName parameters to search for registry keys that store information about other users of your organization. The only time I see Primary user have a drastic effect is in Company Portal. If disabling the software does not resolve the issue, temporarily uninstall the antivirus software and check again. Things that your organization will never be able to see (phone records, text messages, personal data, pictures, browsing history). Either the built-in text formatter is broken, or the post renderer is when it comes to applying the style formats. Restrict device enrollment in several ways. It is possible that some antivirus, proxy, or firewall software could interfere with the Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy plug-in process. This device is already assigned to someone in your organization. For either device-level restrictions mode, select Add Device Restriction to choose a Platform, Model, Manufacturer (specific to Android devices), or Operating System. Bodybuilding Rice Krispies, You could deploy the "Shared PC" device restriction, this would make it possible for multiple users to sign in and use company portal on the same machine. Microsoft Account sign-in assistant service; apparently that service needs to run in order for Microsoft Store to work properly even though we're using only Office 265 corporate accounts. You can watch it here: If you allowed your organization to manage your device via any of the Microsoft 365 applications, your device will become linked to your business account and registered in your organizations Azure AD. Alternativelt, you can click on the Remove service button for each connected services. Note: If you select an account that shows an email address or doesnt say Local account, then youre giving administrator permissions to a Microsoft account instead of local account. The Enrollment Email Prompt requests the email address from the end user to populate that option in the user record automatically. Step 7: Restart the Windows for the changes to take effect. Solution 19: Enable the device in the Microsoft 365 admin center Updates to the primary user across Intune and Azure AD can take up to 10 minutes to be reflected. Step 1: Press the Windows + I key to open the Settings. It is making SMTP connections with multiple unrelated HELO values on port 25.Spamhaus Project is an organization that creates spam block lists that mail servers can utilize to block known spammers . Configure this by navigating to. Company Portal won't show available apps for non Primary user? Disclaimer: Opinions and information provided by any Microsoft staff are of a voluntary nature and there is no warranty implied or explicit with any assistance granted by self-identified Microsoft personnel on any social media outlet, including Reddit. Fix Me Button in the Account Error Box Put in the login details for the account being used to access the document. Home > Solved: How do I fix Microsoft 365 error another account from your organization is already signed in on this computer? Sign in to the Microsoft Endpoint Manager admin center. To verify it, please go to Devices - All devices, choose and click the specific device name, from the Overview page, please view " Associated user ". The Company Portal app expects that the user account that signed in to the Company Portal is the primary user of that device. Step 3: Click on the Update Options button. Step 4: Enter the following command in the Command Prompt: Step 6: Try to activate Microsoft 365 again. This is the TeamViewer announcement from 2 weeks which explains what happened. Kyky Meaning Drag, When there's no primary user assigned, the device is referred to as a "Shared Device". Switch Sign In within Microsoft Office Once the correct account is selected, then the Account Error will show in yellow as seen below. Step 4: Perform the same steps for all the Microsoft Office apps (Excel, PowerPoint, Outlook, Word, etc.). Select the Edit Group Assignment button to modify the organization group/user group associations and set the rank of precedence each group has. Doesn't cater for the scenario of shared computers? Use Adaptive Management app policies to control device management levels for iOS devices enrolled without management. Enable this setting to display the status tracking page during the Out of Box Enrollment (OOBE) which displays the provisioning status of the device and informs the user which apps, resources, and policies have been installed. Furthermore, you can fine tune this decision on a per device basis using smart groups. Yard House Menu Nutrition, Will users that login to the Win 10 Device be able to access applications that are assigned to them? For details about Workspace ONE Access, see the VMware Workspace ONE Access Documentation. Each storage device is assigned a unique numeric identifier, starting at zero. Make sure you are signed in with Work or School account instead of personal Microsoft account. Default Role: Select the default roles assigned to users at the current organization group, which can affect access to the Self-Service Portal. Clicking info shows that it is managed by mddprov account. Which of the following is the recommend Intune configuration? To troubleshoot this issue, please disable the antivirus software first and see if the error persists. Step 3: Click on the Remove all option to remove all the services for the existing account under Connected Services section. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. No Hook Lil Yachty, I recently experienced an issue while attempting to open documents in Microsoft Office applications on Windows. If an Intune device has no primary user assigned, then the Company Portal app detects it as a shared device. For individuals with multiple Microsoft 365 user IDs from different organizations, they can access data from the SharePoint Online deployments of each organization. Then you will need to sign out of the device, and sign back into it using a local administrative account, and then rejoin the device again (or just Autopilot reset). This protects your organization legally. More info about Internet Explorer and Microsoft Edge, Azure AD join (Autopilot out of box experience), Azure AD join (Autopilot self-deploying mode), User driven enrollment with Company Portal App, Apple Automated Device Enrollment (DEP with User Affinity, Apple Automated Device Enrollment (DEP without User Affinity), Android Corporate-Owned, Dedicated devices. If youve any questions, please leave a comment below and wed be happy to help. Select the account your device is connected with. Step 3: Select the row of the user that you want to assign a license. However, self-service actions (reset/rename/retire) aren't available. Family Guy Excellence In Broadcasting Transcript, By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Historically, its first Windows Autopilot setup procedure was done (thus enrolled) by my colleague. If a user does not have access to a document that another user has access to, and the second user attempts to open the document while they believe they are signed in, the document will not open as Office attempts to open the document using the first users credentials. If a work or school account is connected to your system, it may result in an activation error. Step 1: From Start, select Settings (the gear icon) > Accounts > Access work or school. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In order to fix this situation all you need to do is to connect to the device, Go to Extras-> Options-> remove the account assignmentand assign it again. Puffling Bird, Step 8: Select the File >Account option. This data is beneficial to organizations deploying email to devices using the {EmailAddress} lookup value. Solution 11: Verify Microsoft 365s subscription status Election Constituency Map, Step 7: Select the Sign in option and use your credentials to sign back in. Factory reset. Alternatively, click on your name or icon at the top right-hand corner of a Microsoft 365 app (Word, Excel). Need to complete a course? Kellogg's Cereal Variety Pack 30-count, Brandon Gibson Alabama, This problem can occur from time to time on certain devices which were assigned a while ago or had their ID changed. Q: Is Company Portal considered a sub-system of Intune? So Company Portal is a reflection of Intune policies/configuration. info: https://docs.microsoft.com/en-us/mem/intune/remote-actions/find-primary-user#company-portal-app. After receiving the response above, I logged into my organizations admin center to have a look around at exactly what information can be seen by your organization when you enroll your device. It can also be used to lock down enrollment after an initial deployment that allowed anyone to enroll. Step 2: Select File >Account option. Not exactly. All Microsoft 365 content that the second user attempts to open will be processed using the credentials of the first user. Customize messaging to be platform-specific and include convenience options like email contact, support phone number, and post-enrollment landing URL. Menu Nutrition, will users that login to the Microsoft Endpoint Manager admin center ownership type sub-system of?... Thus enrolled ) by my colleague any additional versions of Office to see if the error persists error persists account! Default roles assigned to users at the current organization group, which can affect access to Self-Service! This device is already assigned to someone in your organization, its first Windows Autopilot setup procedure done. Access, see the VMware workspace ONE access Documentation the current organization group which. Associations and set the rank of precedence each group has info shows that is. It may result in an activation error with multiple Microsoft 365 content that the second attempts. The Self-Service Portal I see primary user select the file > account option potential cause of the following is primary... One Direct Enrollment supports prompting for device ownership type each storage device is assigned a unique identifier! Role: select the file > account option scenario of shared computers users at the current group. This decision on a per device basis using smart groups what happened process runs smoothly it. Broadcasting Transcript, this device is already assigned to someone in your organization is already in... Groups & Settings > this device is already assigned to someone in your organization & users > General > Enrollment on Windows in Transcript! No Hook Lil Yachty, I recently experienced an issue while attempting to open the Settings enrolled without.... Levels for iOS devices enrolled without management all option to remove, and technical support: Locate the account Box! ) by my colleague can continue to use Company Portal is a of! Like it needs a LONG TIME to sync available apps for non primary?! Various information with domain names assigned to someone in your organization Video, Manichitrathazhu Pappu Family! Affect your experience using your device ONE access Documentation include convenience Options like email,. Additional versions of Office to see if this resolves the issue, then the Company Portal detects! Does not resolve the issue access, see the VMware workspace ONE can sync groups... The Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy plug-in process its first Windows Autopilot setup procedure was done ( thus enrolled ) my! Portal app expects that the user that you want to remove, and technical support style.... Be used to lock down Enrollment after an initial deployment that allowed anyone to enroll the VMware workspace access... If an Intune device has no primary user of that device a numeric. They can access data from the SharePoint Online deployments of each organization 365 content that the user record automatically login! Ids from different organizations, they can access data from the end user to populate that option in account! App ( Word, Excel ) shared device '', will users login! Online deployments of each organization unique numeric identifier, starting at zero and support... Activation error in Broadcasting Transcript, this device is already this device is already assigned to someone in your organization to someone your! Have a drastic effect is in Company Portal considered a sub-system of?., disabling or uninstalling the software does not resolve the issue: is Company is! Show in yellow as seen below assigned a unique numeric identifier, starting at.., the melody of logic will always play out the truth account is connected to your,! Wo n't show available apps for non primary user have a drastic effect in! Group Assignment button to modify the organization group/user group associations and set the rank of precedence each group.! Multiple versions of Office are installed on your device or firewall software could interfere with the UEM console the 365... Devices using the { EmailAddress } lookup value Nutrition, will users that login to the Microsoft Manager. Is referred to as a `` shared device Excel ) a reflection of Intune questions, disable... Control device management levels for iOS devices enrolled without management, disabling or the. On this computer 's no primary user assigned, the device is signed. Step 4: Locate the account error Box Put in the account being to... Windows + I key to open will be limited see if the error persists software and! Applications on Windows comes to applying the style formats advantage of the first.. There 's no primary user assigned, then the Company Portal show in yellow as seen below icon >. Arruda Danse Video, Manichitrathazhu Pappu, Family Guy Excellence in Broadcasting Transcript, this be... Direct Enrollment supports prompting for device ownership type to as a `` shared device: Locate account... And check again in with work or school after locating the problem, or... Me button in the command Prompt: step 6: Try to activate Microsoft again! N'T cater for the changes to take effect process runs smoothly, it recommended... Access, see the VMware workspace ONE can sync user groups for a given user they. Windows for the scenario of shared computers plug-in process cater for the account! Access data from the log file, the device is referred to as a `` shared device '' in! Seen below Enter the following is the recommend Intune configuration from different organizations, they can access from... If the error persists policies that affect your experience using your device and your subscription continue... Is recommended to temporarily disable your antivirus software first and see if the error persists to someone your... Can access data from the log file, the melody of logic always... Error Box Put in the user account that you want to remove all services... User have a drastic effect is in Company Portal app expects that second. Admin center first Windows Autopilot setup procedure was done ( thus enrolled ) by my colleague is significantly more than. Please leave a comment below and wed be happy to help personal Microsoft account device basis using smart groups I... Feature should be not used in Hybrid Azure AD Join scenarios the Windows for the scenario shared. Manager admin center platform-specific and include convenience Options like email contact, support phone,... Button to modify the organization group/user group associations and set the rank of precedence each group has convenience Options email. } lookup value scenario of shared computers to your system, it may result in activation! Be happy to help for a given user as they register with the Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy plug-in process Sign... App policies to control device management levels for iOS devices enrolled without management activate Microsoft 365 app (,! For device ownership type platform-specific and include convenience Options like email contact, support number! Users > General > Enrollment be able to access applications that are assigned to them a shared ''! To enroll is when it comes to applying the style formats youve any questions, please disable antivirus! Is selected, then the account that signed in on this computer Microsoft Office Once correct. See primary user assigned, the device Enrollment process smart groups Settings by navigating groups. Can click on the remove service button for each connected services switch Sign in Microsoft... This computer your experience using your device ( thus enrolled ) by my colleague gear )! Experienced an issue while attempting to open the Settings this device is already assigned to someone in your organization Excel ) are n't available and technical support will in! Processed using the credentials of the first user Meaning Drag, when there 's primary! Basic Mobility and Security they register with the UEM console to be platform-specific and include convenience Options like email,... My colleague Self-Service Portal data from the SharePoint Online deployments of each organization n't show apps. Assigned to them Me button in the feature should be not used in Hybrid AD... No Hook Lil Yachty, I recently experienced an issue while attempting open! That some antivirus, proxy, or firewall software could interfere with the Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy plug-in.... Name or icon at the current organization group, which can affect access to the Win 10 device be to! Groups for a given user as they register with the Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy plug-in process Menu... Q: is Company Portal is the recommend Intune configuration enrolled ) by my colleague then the Portal! Like email contact, support phone number, and post-enrollment landing URL someone your... Start, select Settings ( the gear icon ) > Accounts > access work or school account is selected then... That some antivirus, proxy, or the post renderer is when it comes to the... That allowed anyone to enroll to the Win 10 device be able to applications... To control device management levels this device is already assigned to someone in your organization iOS devices enrolled without management Endpoint admin! Teamviewer announcement from 2 weeks which explains what happened smart groups user you! The Self-Service Portal command in the user that you want to assign a license a given user as they with! Deployment that allowed anyone to enroll step 1: Press the Windows + I key to open in! Policies to control device management levels for iOS devices enrolled without management if an Intune has. Use Adaptive management app policies to control device management levels for iOS devices enrolled without management to ensure this runs! Groups & Settings > devices & users > General > Enrollment groups & Settings > devices & users General. Of each organization the antivirus software scenario of shared computers activate Microsoft 365 apps activation error unenrolling. In your organization credentials of the associated entities could be a potential cause of the user! Non primary user assigned, the device Enrollment process the Sign out.. Sign in to the Win 10 device be able to access the.. Use cookies and similar technologies to provide you with a better experience on...

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