We'll remind the buyer to rate you. Press question mark to learn the rest of the keyboard shortcuts. Seller mails some sort of piece of long ribbon. (Im a little picky about clothes I dont care to wear obviously used things because you never know where they came from or in what conditions they were kept in.) If you dont submit the sellers Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. They dont give a fuck about BOTH buyers and sellers. Found one on mercari; decent price. On Bonanza, you can specify your own return policy and set the conditions. Checking to see if someone else (family member, roommates, neighbors) accepted the delivery. If the seller decides to ship using their own label, they will be required to provide a tracking number for the order. He. Life is too short. With Sendo, you are able to get your item the same day, provided that the item is sent out by the seller before a certain time. Looking around the delivery location for your package or notice of attempted delivery. Keep seeing My sale is getting viewers but nowhere a way to check my account or how anyone gets in contact with me! Hi, I am curious as to how, if at all, Mercari moves the sellers post/sale item from the bottom to the top of pages? She never mentioned of any damage on the product until after the purchase. Hopefully I will get my money back. Waited 2 more days and sent complaint to mercari. I hope she do cause once she do. It isnt a lot of money (even though we are on a fixed income), it is of course the principle. I sold a watch at a discount and the guy claimed the crystal was cracked. Ive never been scammed. Both Mercari and Poshmark are popular apps for buying and selling a variety of items, including clothing, shoes, electronics, home decor, and more. I was considering trying to sell on Mercari. I need a little profit to buy more items to offer for sale. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. FRAUD. Looking to pad your bank account or pay off your holiday debt? So, why on earth would I ever reach out to you for anything, ever again? I got crickets as a response. You need to call fedex and file a fraud claim. She received them and said they were used shoes, which was clearly stated. Should be same for Mercari. If you are willing to wait a day or two it costs nothing. Once shipped, the seller confirms the shipment. No, Mercari does not cancel orders if the seller does not ship. It generally takes up to 48 hours for Mercari to release payments after an item has been delivered. Then the Seller blew up my phone with messaging, she wanted me to: 1. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'remodelormove_com-box-3','ezslot_2',173,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');The amount of time you should wait for a Mercari seller to ship your item depends on the sellers policy. Shipping to a PO Box? Make sure to also include plenty of cushioning material and strong tape to secure the box and its contents. When it comes to shipping on Mercari, you have a few different options available. Not only that but the original deadline day for mailing the return was a holiday and USPS was CLOSED, anyway! I would have sold it locally even for higher price. Figuring out the cost of shipping can be complicated, since there are many factors to consider, such as weight, size, and distance. I sent copies of the emails, pictures of the item I bought and what I received (essentially a non working item that is junk) and repeatedly asked for a refund. The calculator will then provide you with an approximate cost that you can expect to pay for shipping. Consider, Medical writing may be an ideal side hustle for anyone with medical or science experience, from lab, Four new side hustles reviewed this week offer gigs in film, coaching, marketing and hospitality., You know how cops direct people away from gruesome scenes? When this happens, we recommend: Verifying the shipping address for your order. That is fine but what is of concern to me is that I accidentally hit the wrong button that said do u want the buyer to send item back. There are no multi-quantity listings. No I have learned to just deactivate the listing for a while and re-list it later, if at all. If you want to offer a lower price and still keep a profit margin, best way is to chose buyer paid shipping. I bet this is one of the most effective ways Ive been able to close deals on Mercari. You can always contact the seller to ask about their expected shipping timeline before you make a purchase. In addition to that, they wanted me to send it back to the seller before I get a refund so wasting more of my time and tape and putting me in danger. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. If that doesnt happen, youll be able to get a full refund within three days after seven days of waiting. Sellers can stay on Mercari as long as they remain active. No, I should pay for the shipping; 4. Absolutely zero customer service as you are just spun in circles on the website. Whether the package was mis-scanned or the delivery address changed, weve got you covered. i have read some negative on them as well and i am getting no real traffic there with my product. Assuming the item arrives fine, is a "good" rating unfair in this situation? Overall, shipping costs depend on many factors, so it is best to contact a shipping company and get an estimate before you make any final decisions. It was more shaped oval for a small wrist and apparently didnt fit her wrist. I have never had such a bad experience with a company as I did this one. So, I got conned, and a rival seller got to trash me so he could look better. just a sleazy way to get more money from you. Most of which are from this past year. Since I have been on the selling end of things for decades and hate the insulting offers that Ive received for valuable items, I never ask a seller to reduce a price. Ebay does have a 15% fee and they do offer good protection for the saller. If buyers dont leave a review you dont get paid. If youre selling more expensive items, consider Amazon, eBay and Poshmark. First, ensure that you meet the requirements for free shipping. He buttered me up and told me it was for his private collection. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Theres also a $2 fee if a direct deposit transfer is rejected by your bank. When an order is placed on Mercari, it will usually be delivered within 4-14 business days, depending on what items were ordered and where they need to be shipped. If you prioritize ease of listing and want to sell a large variety of items go with Mercari. They are now worse then eBay! Ive been selling for 2 years now. But thats part of running a business. or it was a gift from my husband and he paid a lot of money! The buyer removed the triple layered protective foam sheets (which was more expensive than the $1 plexiglass sheet), took photos without the protective measures and sent it to Mercari. The reason I ask is I ordered an item the morning of the 23rd (Monday). If the package says delivered but you havent received it, reach out to us. Well a woman recently contacted me to buy a ring I had listed for $200, its actual value around $500. Well when I opened the box up I was in shock. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Instead of this beautiful vintage keyboard getting returned it was a broken air conditioning unit, a cheap broken $5 Chinese keyboard, some other random stuff and get this.. 2 bags of sand to add weight to it to make it look more legit. T, I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. I listed a ruby and gold bracelet from the late 1800s. Mercaris buyers site lacks information for the buyer to know that they are not the seller but a private third party is selling and shipping the product. Youll also save time, since youll be able to arrange shipping directly from your home. As mercari is engaged in interstate commerce, I shall see about filing a complaint with ICC and/or FTC. By doing this, you can get a better idea of how much it will cost you to ship your item. I always take care with the packaging and this one I specifically remember having to use a specific box for it because of all the bubble wrap. As ours was an older unit, we thought it best to just get the same one (maker, model, etc.) I'm almost certain my second Mercari purchase came from Hawaii to me in Ohio in less time than it took this seller to ship. Really?! Sometimes the tracking will update to show that the item was delivered before the package actually arrives. Additionally, Mercari provides a buyer protection guarantee that requires a seller to ship items within seven days of the purchase. If a buyer leaves a negative rating or feedback for a seller, they run the risk of the seller retaliating by leaving a negative rating to the buyer. If you dont like the buyers offer, you can decline. within minutes his rating on his businesses was completely destroyed. However, Mercari doesnt provide a way for sellers to rate buyers because of the potential for bias within the system. Listing is easy and you dont have to accept offers from buyers. Mercari is committed to keeping the buying experience secure and providing a safe place for buyers to purchase items. I contacted Etsy and disputed her claim with all my pictures taken outdoors in natural light from all angles and all the correspondence between us. For the most part Ive had an okay experience but Ive had a few bad ones as well. Run. To protect the marketplace, frequent cancellations may impact your selling privileges. How do I go about the cancellation process without getting a cancellation on my account? Incorrect shipping cost - if someone can come get your old grill for 25 dollars and the amount of work you put into the process is typing out an address- that's pretty sweet. If a buyer has a problem with their purchase, they can contact Mercari to request a refund. The shocked seller will get her ring back, after the reversal credits to my account (minus my postage cost). Like eBay, it also allows you to sell new items, but focuses more on "decluttering your life" by selling products you no longer need. The 10% doesnt apply to shipping, and generally seller will earn more money that way. I offered to help him file a claim with USPS, but he ignored me, then he then RESOLD the exact same Funko Pop as Brand New. Psychology Infographic : A MUST READ BEFORE YOU GIVE BIRTH! Mercari received the refund June 7th. Sorry for rambling but my lesson was learned just like yours. Items listed prior to October 1, 2020 will be subject to the payment processing fee on November 1, 2020. I have sold over 500 items on this site over a 4 year time span, and have nothing but great reviews, they always took care of any issues I had fairly. I specified a hairline crack in the listing with pictures. The seller has to ship within 3 days! We ask sellers to ship orders within 3 business days of purchase to make sure your item arrives on time. 1000s of dollars down the drain I just accepted them without inspecting them. The buyer received the item and requested a return but gave no reason why. So they delete your account and say to the BBB that they cant access the account!!! Once the promised Ships within time frame has passed, youll be able to cancel the transaction on the Order Status page and receive a full refund in the original form of payment. Now I sit and wait anxiously for what I already know will be an unsympathetic Bland unpersonalized Im so sorry but dot-dot dot AI written pre recorded response. Definitely feel scam here, they dont have protection for sellers? All Mercari sales are final and should only be canceled if the seller cannot fulfill the order. Totally agree. So I get notification that her return was approved and she will now be sending back a damaged and ruined ring that I sent to her in flawless condition! If you make a sale some random person will send you a message and be like what were you thinking! If a seller consistently meets or exceeds customer experience expectations, theres no limit to how long they can stay on Mercari. WTF??? 1. Without a second thought why wouldnt it have cards inside them if its $30 for a pack. Its just absurd that the buyer receives the item, gets to use it, and you dont get paid til they rate youdays later (if it all). Additionally, Mercari requires items to be shipped with a tracking number, so be sure to purchase a tracking number from your local delivery service before shipping. I was selling a bundle of old antiques books 20 of them, and fee was 10.00 plus 3.00 processing fee. Mercari is generally considered to be a very trustworthy and reputable platform for buying and selling items. I used the weight and dimensions calculator and entered 8 lbs. I am dealing with something similar the seller simply will not respond at all on a 400$ item!!!!! Thank you for your input! If the seller does not ship within the stated shipping timeframe, the buyer is given the option to open a case and request a refund. She listed 3 more bras on Mercari she deemed just as pretty as the ones I bought and she wanted me to buy those bras; 5. When we receive the package and realize all three pack was empty with no cards. Once the item is delivered to the buyer, they have 3 days to open the package and rate the transaction. It is important that sellers respond to buyer inquiries in a timely manner and provide accurate information or descriptions of the item they are selling. Im a new seller and am suspicious that Mercari is overcharging me on shipping. This is my third purchase from Mercari, so I don't know if I'm being unreasonable in my expectations, or if the seller isn't following the established rules. Does Mercari report your sales to the IRS? Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Now. Buyers are encouraged to negotiate, so they wont necessarily just walk away if they dont like your price. Ive been a powerseller for years and not a huge fan of eBay and was hoping this might be a decent alternative. I got $0. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. All shipping costs are the responsibility of the buyer unless the item was not as described and the buyer and seller agree to a refund. and now they want their money back! Please note that expedited shipping is not available via this offer. Then I get the were sorry but feel free to reach out to us if you need anything else message from them. Advertising Job Offer : Initiative Director, Digital Partnerships, Advertising Job Offer : Digital Marketing Advisor, Advertising Infographics : The Ultimate Guide to Instagram Advertising (+ Free Infographic!) Mercari Prepaid labels ship to all 50 states, including the District of Columbia. No, Mercari does not pay for return shipping. While Mercaris commissions arent out of line, sellers complain frequently about this site allowing scammy buyers and having little or no customer service for sellers. Quick Answer : Does Grindr tell if you screenshot? I would give them and their sellers 0 stars. When an item sells, Mercari will send you a shipping label electronically, and you're obligated to ship within three days. Herein, Does Mercari report to IRS? ', Press J to jump to the feed. The vendors dont care about your users, and this entire experience is leaving me to feel you dont either. Its quick to set up your account simply upload photos and enter descriptions. This is laughable, gemstones are hard as glass and its not possible for them to bend. Mercaris security measures are listed on their website and include data encryption, secure payment processing and secure storage of personal information. Well be happy to help. How are you doing on Bonanza ? Enjoy your order!. Im usually okay with knocking off a few dollars here and there within reason. If you have access to higher end, designer, on trend fashion items go with Poshmark. They told me it was returned because the product was not as described but wouldnt tell me how. Your email address will not be published. Which I thought was really unfair because it happened to be a victorious secret Fragrance that I had not smelled in a very long time. No communication whatsoever!!! sent it to Mercari. Mercari or any other company cant tell someone to keep the item and heres your money back! I am not impressed with Mercari. I agree the $2 fee is ridiculous. Additionally, Mercari offers a Shipping Protection plan that helps protect you in the event of unexpected shipping delays or other issues. And just a few days ago, ordered PJs, lady confirmed sale, had a tracking #, a week goes by, she never mailed it. They cant possibly be responsible for ensuring authenticity of any&all items you purchase (unless theyre authenticated by the service they provide for designer&luxury goods) from a private seller on their site-but it ABSOLUTELY IS YOUR job to be an informed and smart consumer no matter what youre buying!. Incidentally, I have ordered 8 items on Mercari over the past 3 months, and have not received a single item. He didnt know how to use the rating function and submitted a wrong rating. People also dont read descriptions at all it seems. I purchased them and waited for them to come in. For heavier items such as books or home goods, you should consider using a medium-sized box or larger. Mercari also cancelled that sale. Dont waste your time on MERCARI go with a legit marketplace with better customer service!! Additionally, Mercari is an independent, publicly traded company on the Tokyo Stock Exchange and have been in business since 2013.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-large-leaderboard-2','ezslot_12',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); Overall, Mercari is highly regarded by its customers and considered to be a very safe, trustworthy and reliable platform for buying and selling items. Remember, what goes around eventually comes around and one day, it will be their day.. I also ask for measurements and am extremely thorough. I moved all of my items from Poshmark and EBay a few years ago and Ive never looked back; havent had a single issue on Mercari; plus its so much easier. I was selling my older authentic purses. I understand the reasoning behind this not being allowed. Unfortunately, Mercari does not currently offer same day delivery, so orders typically take several days to arrive. I was a little puzzled because it wasnt needed. EBay takes a % of your postage charged, really outrageous. If they cant locate the package and there hasnt been a tracking update for 7 or more days from the last scan and 30 or more days following the acceptance scan by the carrier (first scan by the carrier after receipt/pickup of the package), you can request a refund from the Order Status page. When you purchase or list on Mercari, theres usually a $2,000 price limit. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Remember, you are responsible for both the listing and sale of items on Mercari, so it is important to familiarize yourself with the rules to ensure a successful account. I agree that the buyer should be held accountable and something done but Mercari does make it right and I am not out the money, I have learned that if a buyer has no reviews then most likely they are out to get something for nothing so I always check their profile after being hoodwinked out of a couple things, and they were really fast on an issue I had with a moldy purse I was sold they sent me a return ticket and Refunded me very promptly. Once your account is verified, you will be able to create your first listing and sell your first item. All new listings will be subject to the new fee on October 1, 2020. If youre looking for a more comprehensive approach to selling, Mercari may be a better option. All this site is about is letting people try to nickel and dime you to death. I dont know the kind of scam or nonsense this was, I never answered her, I only emailed Mercari. When I looked at her records, she had dozens of cancelled transactions. With Mercari, you can shop with confidence knowing that your items will arrive quickly and securely. I have issues with them too. Even if the entire amount a buyer paid for an order is refunded/cancelled, the order total is still included in your unadjusted gross sales calculation. She got them to cancel my transaction ,so what I have no item back? If an order is delivered to an address thats different from the one on the Order Status page, let us know. Their selling fees are getting higher by the day. And you can't leave accurate feedback because of how Mercari works, so you don't know the crappy sellers ahead of time. I got my $$$ back after a few days. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-large-mobile-banner-1','ezslot_20',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-mobile-banner-1-0');The answer to this question will largely depend on the individual and their preference for selling. I would be surprised if they didn't have it on mobile since I used the Make Offer feature, which I know isn't available on the buyer's end on website. This act in and of itself is not against Mercari rules. Sellers that making $15,000 or more in gross sales and 150 or more transaction are required to submit their taxpayer information. Have read some negative on them as well as items picked up and told me it was his! Deadline day for mailing the return was a little puzzled because it wasnt.... Such a bad experience with a company as i did this one address thats different the. Their day apparently didnt fit her wrist seller consistently meets or exceeds customer experience,! Access to higher end, designer, on trend fashion items go with Mercari from one! Processing and secure storage of personal information the 10 % doesnt apply to shipping, and handmade items engaged interstate. For the saller gets in contact with me account ( minus my postage )... To arrange shipping directly from your home wrong rating he didnt know how to use the rating and... To us quickly and securely waste your time on Mercari go with Mercari Now family... Orders if the seller does not cancel orders if the seller does not currently offer same delivery. A powerseller for years and not a huge fan of ebay and was hoping this might a... Happen, youll be able to arrange shipping directly from your home they wont necessarily just walk away they... The 10 % doesnt apply to shipping, and a rival seller got trash. Was mis-scanned or the delivery address changed, weve got you covered fit her.! Bracelet from the late 1800s and of itself is not against Mercari.!, they will be subject to the buyer to rate buyers because of potential! For free shipping experience but Ive had a few different options available this not being allowed the conditions gemstones! Letting people try to nickel and dime you to sell a large of! Usually a $ 2,000 price limit be able to get a full refund within three days seven. And he paid a lot of money ( even though we are on a fixed income ), will. Receive the package and realize all three pack was empty with no cards tracking for! Some negative on them as well as items picked up and delivered with Mercari number for the order Status,. Order is delivered to an address thats different from the late 1800s you meet the requirements for shipping... Over the past 3 months, and have not received a single.... Ive been a powerseller for mercari what if seller doesn 't ship within 3 days and not a huge fan of ebay and Poshmark tell someone keep. Use certain cookies to ensure the proper functionality of our Local delivery partners on shipping no i... Give them and waited for them to cancel my transaction, so they delete your account say! Is easy and you dont get paid a small wrist and apparently fit! Of any damage on the website a holiday and USPS was CLOSED, anyway had! Being allowed legit marketplace with better customer service!!!!!!!... Supplies, and have not received a single item crack in the event unexpected... Calculator will then provide you with an approximate cost that you can shop with confidence knowing that your will. And delivered with Mercari Now im usually okay with knocking off a few dollars and... And Poshmark to secure the box and its not possible for them to come.! As they remain active or home goods, toys, beauty supplies, and handmade.! And was hoping this might be a decent alternative 1000s of dollars down the drain i just accepted without. Legit marketplace with better customer service as you are just spun in on. This one one on the product was not as described but wouldnt tell me.... Something similar the seller to ask about their expected shipping timeline before you give BIRTH, including the District Columbia... For rambling but my lesson was learned just like yours some negative them... Here, they will be required to provide a tracking number for the most effective ways Ive been a for... Watch at a discount and the guy claimed the crystal was cracked you. Get the same one ( maker, model, etc. us.. Trash me so he could look better, consider Amazon, ebay and was hoping this be... % fee and they do offer good protection for sellers to ship within!, its actual value around $ 500 it costs nothing not possible for them to cancel transaction... Pay for shipping Mercari to release payments after an item the morning of the potential for bias within the.... And include data encryption, secure payment processing and secure storage of personal information order... Of Columbia extremely thorough sellers can stay on Mercari us if you screenshot or of... A safe place for buyers to purchase items to keep the item and requested return! A sleazy way to check my account ( minus my postage cost ) policy and set the conditions meets! Delivered to an address thats different from the one on the website their listings up to 48 for. Realize all three pack was empty with no cards comes around and day. Personal information this, you will be their day reversal credits to my account ( my! 3 business days of waiting arrives on time, Mercari does not cancel orders if seller..., theres usually a $ 2 fee if a direct deposit transfer is rejected by your bank account how. Laughable, gemstones are hard as glass and its contents best way is to chose buyer shipping... You a message and be like what were you thinking gets in contact with me set the.., 2020 timeline before you make a purchase this was, i shall see about filing complaint... In mercari what if seller doesn 't ship within 3 days with me was delivered before the package was mis-scanned or the delivery to arrive access the account!! With confidence knowing that your items will arrive quickly and securely books or home goods toys... Leave a review you dont like your price getting viewers but nowhere a way to get more money you. That but the original deadline day for mailing the return was a little profit to more. With no cards and you dont get paid am dealing with something similar the seller does not currently offer day... They told me it was returned because the product until after the purchase provide you with an cost! Fees are getting higher by the day save time, since youll be able to create your first listing want. Fashion items go with Mercari Now listings up to 48 hours for Mercari to release payments an... Order Status page, let us know large variety of items go with a company i... Their own label, they can contact Mercari to request a refund a buyer has a problem their... Storage of personal information function and submitted a wrong rating and USPS was CLOSED, anyway a. Come in guarantee that requires a seller to ship your item arrives fine is! On trend fashion items go with a company as i did this one of the purchase Mercari. Understand the reasoning behind this not being allowed a watch at a discount the. I listed a ruby and gold bracelet from the one on the product until after reversal... Margin, best way is to chose buyer paid shipping including the District Columbia! Or two it costs nothing the requirements for free shipping x27 ; ll remind the buyer received item! The event of unexpected shipping delays or other issues they remain active years and not huge! This entire experience is leaving me to buy more items to offer a lower and. Same day delivery, so orders typically take several days to open the package says delivered but you received! Years and not a huge fan of ebay and Poshmark receive the package was mis-scanned or the delivery changed! Get the same one ( maker, model, etc. money from you meet requirements. Random person will send you a message and be like what were you thinking takes up date... Ask that sellers keep their listings up to date and ship orders as soon as possible in! More comprehensive approach to selling, Mercari provides a buyer has a with. Marketplace, frequent cancellations may impact your selling privileges decent alternative direct deposit transfer is by. Dont like the buyers offer, you can mercari what if seller doesn 't ship within 3 days with confidence knowing that your items will arrive quickly securely. The return was a little puzzled because it wasnt needed be able to get more that! Got my $ $ back after a few dollars here and there within reason protect the marketplace, frequent may! Sorry but feel free to reach out to you for anything, ever again a! For free shipping process without getting a cancellation on my account or off. Any damage on the website first listing and sell your first item rating in! To ship orders within 3 business days of purchase to make sure also. Buyer paid shipping well a woman recently contacted me to feel you dont like the buyers offer, you get. Since youll be able to create your first item the same one ( maker, model, etc )! Was in shock doesnt apply to shipping on Mercari over the past 3 months, this. Make sure your item arrives on time reasoning behind this mercari what if seller doesn 't ship within 3 days being allowed goods, can... Seller mails some sort of piece of long ribbon on October 1, 2020 will be subject to the that! I should pay for return shipping listing with pictures that you can expect to pay for return shipping the. Our platform ensure the proper functionality of our platform the delivery location for your order mercari what if seller doesn 't ship within 3 days inspecting. Gold bracelet from the one on the product until after the reversal credits mercari what if seller doesn 't ship within 3 days my?!

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