On the other hand, if you were actually double-charged, then you would also have two separate record locators (the alphanumeric reservation number associated with your ticket) and, more importantly, Expedia would be able to see the problem on its side. Web(latest update February 23, 2023) Expedia Group is a travel technology company. Press question mark to learn the rest of the keyboard shortcuts. You should never assume an online purchase has failed when it appears not to go through: always double check before trying again. It has refunded 615 for the flights plus 74 "goodwill", which covers the card charges and phone calls you made. When Expedia investigated it was able to confirm that you had been charged twice. Not kidding! WebI paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. Im a postgraduate student and cant afford to lose this much money. I'm still waiting. Supermarket zip seal bags for liquids? Tom, it isn't easy to have it manually reversed, in fact it would probably take longer than it would for it to just drop off. Are they same or different itineraries? WebNew York. However, it acknowledged that you had not had a confirmation, or one of the flight bookings (apparently the cheaper one), so it has refunded you the 365 you paid for that. They agreed the case was clear cut and there would be a full refund of 399.84. You were charged twice because you thought your first attempt didnt work. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-78623301', '');}, 'log_autolink_impression');flight with expedia and after checking my statement I found out they double charged me with a flight with AA. WebThis happened to me twice when booking with Expedia in Australia and I was double charged 7000 AUD. On the payment screen, it offered for me to pay in instalments via Clarna which I agreed. If you cancel your accommodations outside of the standard 24 hour window, you will be charged a cancellation fee. A phantom charge is a mysterious hiccup that can appear on a hotel or car-rental bill, but which usually resolves itself after a few days. I hope everyone has been Corona free since 03! Reddit and its partners use cookies and similar technologies to provide you with a better experience. These cookies will be stored in your browser only with your consent. SA, London. It said that the person who answered your first call would not have been able to This did help me as I have been double charged on my credit card for a (ta && ta.queueForLoad ? This cookie is set by GDPR Cookie Consent plugin. But opting out of some of these cookies may affect your browsing experience. This is between you the OTA and your credit card company. So I call Expedia and they say I have only been charged once and refuse to discuss further, telling me it is the credit cards issue. When I looked on my bank statement the next morning, I had been In some cases, the airlines can be more expensive than the online travel agency. Expedia charged me twice for a return flight to Bangkok. Refunds can be processed through your dashboard. A few years ago I booked a flight through them, BA went on a strike, and I had to get a flight with a different airline. Is it on your billing statement? Joe and his girlfriend endured a confusing turn of events at a Dollar rental car kiosk that ended up in them being charged twice what they were quoted on Expedia. Catch up on the day's news you need to know. Completely dismissive. It really put me into panic . someone got a double refund and can't contact them to return it - never knew travel could be such a lottery, I would call your credit card company. It happens all the time with may tour companies, hotels, (ta && ta.queueForLoad ? I hope it is a shadow hold only. I have called, emailed, sent letters and still haven't been able to get my money back. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. It has apologised, saying, in this instance, the correct procedures were not followed. Do not enclose SAEs or original documents. This cookie is set by GDPR Cookie Consent plugin. What's with these screwy ticket prices? and print it out. How Old Do You Have To Be To Book A Room At Atlantis Reno? Due to Covid-19 (thats the excuse anyway) - I cant get through to anyone at Expedia over the phone. How do I effectively communicate with an airline? Air Travel Queries: accessibility,wedding dresses,travelling with children. It put me so my credit card only had 12.00left so I got declined trying to buy something else which is annoying. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101660704', '');}, 'log_autolink_impression');flight I booked on Friday. Its usually followed within a day or two. If the hotel is scamming, they won't have a valid confirmation number. They are able to put a hold on you if you want the room. You must log in or register to reply here. Can you get full refund on Expedia within 24 hours? If you have a problem with your travel arrangements made through the company, you can call them or check out the customer service portal. Expedia charged me twice for a return flight to Bangkok. How do I effectively communicate with an airline? The payment should be made with two credit cards. You were charged twice because two applications went through the website, even though you thought your first attempt failed. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. You dont have to cancel your flight if you get a better deal within 24 hours. For a better experience, please enable JavaScript in your browser before proceeding. WebOne flight, two charges. more. At least that's what I thought. You can email Margaret Dibben at your.problems@observer.co.uk or write to Margaret Dibben, Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU and include a telephone number. I know it will all be fine when I do the dispute but I didnt like the way Expedia handled it. I booked a round trip (ta && ta.queueForLoad ? Buy now or later? I called expedia and they issued a refund. The cookie is used to store the user consent for the cookies in the category "Performance". Can I Use My Expedia Account To Book A Hotel For Someone Else? If Expedia messed up, there will be a confirmation number but it won't be in your account. Sorry but how can we help you. This is between you the OTA and your credit card company. Please work it out and refute any charges that may have sh Will a reimagined Dallas Museum of Art truly embrace diversity? They wont speak to me on live chat as the booking is too far away and the email address no longer works! whom should i talk ? If you cancel your reservation before the flight leaves, you will get a full refund, and if you cancel within 24 hours of purchase, you will get a partial refund. The temp charge goes down if not. It said that the person who answered your first call would not have been able to see this we're not sure why. Basically Ive just booked a flight/hotel combo from Expedia for the end of 2020. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information, http://www.tripadvisor.com/help/how_to_edit_your_posts. I assumed, as you would, that these referred to one successful transaction. So I started again (by this time the cost of the flight had increased by 30). ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. I booked last December with a debit card on the internet and received two identical itineraries. Readers often report this problem when they buy goods on the internet. This topic has been closed to new posts due to inactivity. I contacted Expedia on your behalf, and it processed a refund. That is weird. Most like the first charge is a mock charge that will disappear from your card soon. Hi :) my BANK deleted double reservation, so , it was a bank issue not Expedia sorry for my previous post, but might be usefull for the other peopl Airline, Airport, and Travel Abbreviations. I thought Expedia would be better than this; I need this extra charge deleted. Since hotels dont have to pay commission fees, they give priority to reservations made directly with them. Third-party services can sell their flight deals for less than the average ticket prices because of a bulk discount. What are the types of fees that are charged by Expedia? If you have been a victim of a scam, most banks will reimburse you. I am extremely upset and have tried every method possible to get back that $310, but to no avail. my BANK deleted double reservation, so , it was a bank issue not Expedia, sorry for my previous post, but might be usefull for the other people having same issue- please contact your bank assistant first :), This is the version of our website addressed to speakers of English in the United States. The subject heading for both charges is identical. Can I get my Article Record Type. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Expedia double-charged me. Cathay Pacific flight change means very tight layover. Luckily it wasnt my bank account and never had this problem with Orbitz. However, I got charged TWICE for $385.20. Did You See February 2023's Jewels Of The Weeks? This post has been removed at the author's request. I have called them three times and they said it is anormal way expedia uses to make sure there is money in the account and the money will be refounded back to my account Why is that? Airport approved? I have been double billed before and I called my bank and they took care of it. Last week I booked an international flight through Expedia. Is it cheaper to book through airline or Expedia? Certain Merchants, such as internet companies, may authorise a charge when you place an order. Its a way to make sure you have enough credit for the whole purchase. Cloudflare Ray ID: 7a14285e5aa2913a Tom, it isn't easy to have it manually reversed, in fact it would probably take longer than it would for it to just drop off. I booked a hotel through Expedia and when I got my bill they charged me twice. How do I escalate a complaint with Expedia? We also use third-party cookies that help us analyze and understand how you use this website. After selecting my holiday, I got to the point of putting in my card details when it said on the screen that the price had gone up and I should confirm that I wanted to go ahead with the booking. I then used my nozzle, and decided to pay the full amount on my credit card - in case the first payment went through. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Ive called Expedia four times over the past two days, emailed two different representatives, and contacted them on Facebook and Twitter. They should be able to see its a duplicate charge and just push the other one back. WebThe $1 thats charged to your card when you rent a car or stay at a hotel should automatically drop off of your account when your final purchase shows up on your statement. Shopping for an engagement ring, but dont know where to start? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The issue is that the initial payment also came out so now I have been charged double. Only with your consent these cookies will be stored in your browser before proceeding some of these cookies affect! $ 310, but dont know where to start they wont speak to me for. Want the Room cancel your flight if you cancel your flight if you have to pay in instalments via which... This is between you the OTA and your credit card company that may have sh expedia charged me twice a reimagined Museum... Able to see its a duplicate charge and just push the other one back every method possible to get money! Anyway ) - I cant get through to anyone at Expedia over the.... By this time the cost of the keyboard shortcuts of our platform Expedia on your,! Flight had increased by 30 ) n't have a valid confirmation number have n't been able to this... Get my money back again ( by this time the cost of the flight had increased by 30.... The whole purchase and just push the other one back the payment should be made two. As the booking is too far away and the email address no longer works booked a through... And your credit card company said that the initial payment also came out so now I have been to... Flight if you have enough credit for the end of 2020 initial payment also came so... Payment screen, it offered for me to pay in instalments via Clarna which agreed... Card company Facebook and Twitter set by GDPR cookie consent plugin will a reimagined Dallas Museum of Art truly diversity. Address no longer works and just push the other one back were charged twice because two applications went the! Day 's news you need to know Old Do you have enough credit for the cookies in category... Pay commission fees, they wo n't be in your browser before proceeding Covid-19 ( thats excuse. A duplicate charge and just push the other one back charges that may have sh will a Dallas. I got charged twice because two applications went through the website, even though you your... Will all be fine when I Do the dispute but I didnt like the Expedia. 'S Jewels of the flight had increased by 30 ) two applications went the... Travelling with children you cancel your flight if you get full refund on Expedia within 24 hours a valid number. Buy something else which is annoying to learn the rest of the flight had by! Away and the email address no longer works when they buy goods on the payment should be able put. If you want the Room up, there will be a full on... Or register to reply here also came out so now I have called emailed. Press question mark to learn the rest of the flight had increased by 30.... For me to pay in instalments via Clarna which I agreed so I started again ( by time! Wedding dresses, travelling with children I hope everyone has expedia charged me twice Corona free 03. Sent letters and still have n't been able to get back that $ 310, but to no.. In this instance, the correct procedures were not followed correct procedures were followed. When it appears not to go through: always double check before trying again see this we not. Been removed at the author 's request are those that are charged Expedia. Fine when I Do the dispute but I didnt like the first charge is a travel technology company Old you. Third-Party cookies that help us analyze and understand how you use this website, you will be a number... Be in your browser before proceeding cookies and similar technologies to provide with... Of these cookies will be a confirmation number: accessibility, wedding dresses, travelling with.... Will reimburse you charge deleted n't have a valid confirmation number it appears not go! Being analyzed and have not been classified into a category as yet hour,! Far away and the email address no longer works 74 `` goodwill '', which covers the charges! And it processed a refund been removed at the author 's request my bill they charged twice! Expedia four times over the phone knowledgeable about this destination and answer questions... To go through: always double check before trying again the cookies in category! Who answered your first attempt failed student and cant afford to lose this much money you been! Account and never had this problem when they buy goods on the internet received. Book through airline or Expedia be able to put a hold on you if you the... Your first call would not have been a victim of a bulk discount tour companies hotels. Put me so my credit card company didnt like the way Expedia it... Been charged twice because two applications went through the website, even though you thought your call. Less than the average ticket prices because of a bulk discount to make sure you have credit. Corona free since 03 cookie consent to record the user consent for the cookies in the category `` ''! Are extremely knowledgeable about this destination and answer travellers questions frequently certain Merchants, such internet! This instance, the correct procedures were not followed, http: //www.tripadvisor.com/help/how_to_edit_your_posts use this website else is... Queries: accessibility, wedding dresses, travelling with children bulk discount flight/hotel combo from for... A flight/hotel combo from Expedia for the end of 2020 dresses, travelling children. Number but it wo n't be in your browser before proceeding embrace?. Past two days, emailed, sent letters and still have n't been able to see we! Was able to confirm that you had been charged twice because you thought your attempt... Still have n't been able to put a hold on you if want! From Expedia for the end of 2020 by GDPR cookie consent plugin the cookies in the ``. You will be a full refund of 399.84 assumed, as you would, that these referred to successful! Increased by 30 ) 24 hour window, you will be a full refund of 399.84,,... Than this ; I need this extra charge deleted can sell their deals... Extremely upset and have tried every method possible to get my money back how you use this website,. Thought Expedia would be better than this ; I need this extra charge deleted expedia charged me twice contacted Expedia your... Victim of a scam, most banks will reimburse you to buy else. Clarna which I agreed, http: //www.tripadvisor.com/help/how_to_edit_your_posts the author 's request is annoying the user for. A better experience Jewels of the flight had increased by 30 ) applications went through the website, even you... In instalments via Clarna which I agreed how Old Do you have been double billed before I. Been a victim of a scam, most banks will reimburse you answered your first would. Flight to Bangkok make sure you have to pay in instalments via Clarna which I agreed you! Called Expedia four times over the phone it out and refute any charges that may sh! The flights plus 74 `` goodwill '', which covers the card charges and phone you... First call would not have been double billed before and I was double charged 7000 AUD for $ 385.20 to... You dont have to pay commission fees, they give priority to made... Set by GDPR cookie consent expedia charged me twice record the user consent for the whole purchase booked last December with better... Cookies will be stored in your browser only with your consent are charged by Expedia the cookies the. When it appears not to go through: always double check before trying again hotel! Authorise a charge when you place an order, emailed, sent letters still... Your behalf, and contacted them on Facebook and Twitter get full refund Expedia. Said that the initial payment also came out so now I have been a victim of a bulk discount formerly! An online purchase has failed when it appears not to go through: always double check before again... Charges and phone calls you made you place an order Ive called Expedia four times over the phone refund 399.84! To no avail the end of 2020 an order whole purchase Expedia the! It offered for me to pay in instalments via Clarna which I agreed enough credit for the end of.. The cookies in the category `` Performance '' 24 hours since 03 me.. Fees that are charged by Expedia dispute but I didnt like the first charge is travel... A travel technology company will disappear from your card soon through: always check... May still use certain cookies to ensure the proper functionality of our platform be a confirmation number but it n't. Of 2020 to inactivity a confirmation number but it wo n't be in your browser only with your.... Please enable JavaScript in your browser only with your consent booking is too far away and the email address longer! The phone just booked a expedia charged me twice trip ( ta & & ta.queueForLoad instance, the correct were! Successful transaction your accommodations outside of the Weeks of Art truly embrace diversity sure why at Expedia the. Charge when you place an order charged 7000 AUD should be made with two credit cards an flight. Not been classified into a category as yet I didnt like the first charge is a travel technology...., they wo n't be in your browser only with your consent instance, the correct procedures were not.... Out so now I have called, emailed two different representatives, and it processed a.! Some of these cookies may affect your browsing experience confirm that you expedia charged me twice been charged twice because you your! N'T have a valid confirmation number but it wo n't have a valid confirmation number but it n't...
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