Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Flip phones are not easy for some people, especially new users. WebIf you are having issues, please submit a report below. I'd be happy to look into this for you though if it's continuing. This has been very frustrating. Useful comments include a description of the problem, city and postal code. As a result, I went "over" the They stop for a month or 2 then start again. I have called the company many times to try to resolve this issue. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I wouldn't use their service if they gave me $10.00/mo. No one from the call center seems to understand the issue. Crazy, right? They sent my mom a damaged phone and now won't return it. IF THEY THINK IT'S OK, WHY NOT SEND THE INFO. Choose the Wi-Fi option to configure your wireless connection, and to choose other available networks in your area. This happened in the billing cycle of 1/13/23 thru @Consumer_Cell need some real help trying to set up a port. @Consumer_Cell Hi! Today I received a phone I had returned due to overheating. Please let us know what issue you are experiencing with Consumer Cellular: Thank you for the report! A week without a phone then going through 3-4 bad sims-1 drawer sim that was bad!! As customers, we put our trust in your company to provide ethical service, Yet we are faced with a problem that is practically impossible to resolve when your returns department does not act ethically. Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. @Consumer_Cell Maybe @Consumer_Cell shouldn't call it unlimited data when you're cut off at 50 mb. When she said that she was activating without having the new sim card installed yet I had a funny feeling. @Consumer_Cell FIX THIS !! Share them here. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. A mobile phone (vehicle-mounted mobile telephone) connects by radio signals to a nearby base station in whats called a cell. Learn, Explore and More! Hillsdale. I decided to branch out and start TECODY as a side project to provide tech troubleshooting tips for readers. You are HERE: But, with this chapter, you can have a first-kit aid for your phone. We also use third-party cookies that help us analyze and understand how you use this website. DoNotPayoffers you an option to skip holding time by using their app. Realtime status of outages and problems with service providers. Having problems? They've NO respect for my wishes that they leave me alone. It does not store any personal data. The same phone used with different service providers systems will not provide exactly the same length of standby time. Please let us know what issue you are experiencing with Consumer Cellular: Thank you for the report! We have summarized that document for you to understand better. I currently live permanently in Thailand. Nice! Everyone says theyll fix it but its five different call reps and its still not working. This has been very frustrating. Sit back and relax while we do the work. Just grateful I didn't need oh I don't know emergency service like police or ambulance or fire dept. They are good until you need a phone. You can now file an official complaint with the court. How to Achieve Efficient Home Fire Protection. . @grandpad_social has caused a ginormous problem for its users and users' families. If you decide to replace a working cell phone (perhaps to change providers), you may be able to donate your phone to be used as an emergency-only phone for a homeless or low-income individual or family. #ConsumerCellularSucks, If you need reliable phone service with unlimited data do not use @Consumer_Cell because they say it's unlimited data but in reality at 50 mb Consumer Cellular slows your data to the point that apps & emails don't open. @Consumer_Cell sucks. THANK YOU. This chapter has the information you need to learn about connecting the internet with mobile networks. The cookies is used to store the user consent for the cookies in the category "Necessary". @Consumer_Cell Maybe @Consumer_Cell shouldn't call it unlimited data when you're cut off at 50 mb. Their customer service are well trained in bogus sales notes, dates, & refuse to show any written material in an email. I asked CC to cancel my account and the auto deduction payment effective 11/01/2022. The cookie is used to store the user consent for the cookies in the category "Other. Consumer Cellular is an American postpaid mobile virtual network If you are having issues, please submit a report below. However, it can be very infuriating when you have to wait on hold. Upgrade the phone's software to the most recent software available. @harsty19901 @Consumer_Cell However, some of them are specifically there so you can put in a ticket for issues with Consumer Cellular phones and they will call Consumer Cellular on your behalf, if needed, during Consumer Cellular's Customer Service hours. They've NO respect for my wishes that they leave me alone. All Rights Reserved. Desired outcome: Check all the connectors-- between the phone, charger, and outlet-- to make sure all connections have been properly made. Connect These cookies ensure basic functionalities and security features of the website, anonymously. @Consumer_Cell so can esim issues cause unusable network speeds? But below is the general default factory reset process that works on most devices: . When the number of reports exceeds the baseline, represented by the red line, an outage is determined. This cookie is set by GDPR Cookie Consent plugin. An outage is declared when the number of reports exceeds the baseline, represented by the red line. If none of the tips has worked so far, the final option is to contact Consumer Cellulars customer support team. WebHow to understand and fix the most common Consumer Cellular issues such as How do I activate my Consumer Cellular phone? The. Stop auto billing on your end and pay me amount back to 11/01/2020. Device Installation Further, upon trying to get into CC website from Thailand, I'm not allowed access. Problems in the last 24 hours in Ottawa, Illinois. #ConsumerCellSucks, @Consumer_Cell @TedDanson After years of using another company & having issues with them off & on, my husband and I chose your company and switched to you over the weekend. Give me the option to choose a provider here with good service in the area I am in now. Apple Saddlery has been Canadas Equestrian Superstoresince 1972 Stocking the best Brands in the Equestrian world. That is why most seniors opt for their plans. Reply, I'm having the same problem did you ever get a resolution, michelle mcmaster - Before then, turn the mobile data icon on and off and try connecting to the internet. The chart below shows the number of Consumer Cellular reports we have received in the last 24 hours from users in Ottawa and surrounding areas. Too bad u bot the iPhone 14 and Int service from Consumer Sell u Anything. Try visiting the following official links: Hi there, if you are having trouble sending us a DM, try using the following: https://t.co/mafwk8ShJP. Crazy, right? I'd be happy to look into this for you though if it's continuing. 2/13/23. Follow the steps below to set up the correct network settings. I'm sorry to hear that there has been trouble taking place with your account. Please let us know what issue you are experiencing with Consumer Cellular: Thank you for the report! These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users. Are you not familiar with flip phones? @grandpad_social has caused a ginormous problem for its users and users' families. @Consumer_Cell your service stinks.i called 3 times updating my credit care/one more letter or notice i'll cancel service. N800 ZTE will not charge on the wall outlet. #ConsumerCellularSucks, If you need reliable phone service with unlimited data do not use @Consumer_Cell because they say it's unlimited data but in reality at 50 mb Consumer Cellular slows your data to the point that apps & emails don't open. If the battery will not hold a charge, try discharging the battery entirely by leaving it disconnected from the charger unit. EVERY month i get a warning text and within seconds can barely connect. This includes the APN setting and general network settings. Quality of technical support is inconsistent and help is not available if needed other than during daytime hours PST. Though its not the best camera you can get, you can do basic things with this. No luck. Leave a message in the comments section! Consumer Cellular also uses the same ZTE units. WebDownload the free My CC mobile app for easy, on-demand access to your Consumer Cellular account. I had been a Consumer Cellular Customer for several years and always experienced good customer service. I wouldn't use their service if they gave me $10.00/mo. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. Here well show you how to get started with your new device. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. I've called Consumer at least 10 times over the pass year, the costumer service talks very nice, but they have NOT done anything to correct the situation. @Consumer_Cell so can esim issues cause unusable network speeds? Restart Cellphone. they threatened collection if i didn't pay the bogus charges. Browse By Topic Billing You may not see this feature coming into the ZTE Link II. The most recent Consumer Cellular outage reports came from the following cities: I'm fed up!!! My pardner lynda baccetti passed away 9-9-2022 and i am still getting Lousy phone, unfair billing and payment not. I don't know where to start this company has been terrible from day 1. But for other smartphones, you have to enter the settings manually. Desired outcome: #ConsumerCellSucks, @Consumer_Cell @TedDanson After years of using another company & having issues with them off & on, my husband and I chose your company and switched to you over the weekend. @Consumer_Cell Not really att esim is terrible and slow. Dec 3, 2015 You cant access the internet using your mobile data if you exhaust your data bandwidth. Zoom impossible. The CS rep put me on hold and then my service got shutdown before explaining the rest of the setup. I called Consumer Cellular to inquire what I need to do to have phone service in Europe. A survey conducted by text-message serviceTalkTo revealed that over half of Americans spend 10 to 20 minutes every week on hold, that's roughly 43 days of their lifewhich is a lot of time wasted. Timothy Ford - Simply Ask a Question or Browse by Topic to find answers to all your questions. Otterson Lake Farm also provides a large heated tack room, with saddle racks, blanket/pad racks, personal lockers, feed containment area, and new stairs leading into the hay loft area. Jose Olazabal - We have helped over 300,000 people with their problems. This complaint was posted by a verified customer. Or just give us a callwere here to help. If there are noConsumer Cellular APN settings, SelectNEW APN. Are you experiencing issues or an outage? ON CONTACT INFO? Established in 1980, Pleasant Ridge's goal is to serve the English and Western rider. In most cases, your cell phone will either work or it wont. @Consumer_Cell Super stressful at a bad time but resolved now. First off they sell phones on a monthly pay plan so when you find out the phones are garbage you are still locked in unless you want to upgrade and pay more for a more expensive junk phone. Device has physical damage with scratches to the display. Don't be fooled. Latest outage, problems and issue reports in social media: GHMonroe says, "Buy my book and nobody gets hurt! For example, make sure the charger is plugged into an outlet that works; make sure the charger is plugged into the right port in your phone; and make sure it's plugged in all the way to both the phone and electrical outlet. Be sure to follow the manufacturers instructions provided with your device to prepare for activation before calling. This cookie is set by GDPR Cookie Consent plugin. Then, touch the app to open its details screen. He set the bar really high for all the others in this business. I sent emails to their service email and I got answer back that they do not monitor that email. I did manage to send a nasty message to cancel this through you Senior help center. I tried using their home base device for my home phone, ran into multiple problems. Please check it out. . It could be that you mistakenly toggled the airplane mode icon on your smartphone. @Consumer_Cell Is there an outage my phone isnt working and I have called the company and the line keeps getting cut. Connect the power adapter (included) to the power socket on the Consumer Cellular Home Phone Base. Nice! The latest reports from users having issues in Ottawa come from postal codes 61350. In the last three months, how would you rate Consumer Cellular? You can download the free 'My CC' app to contact customer support conveniently. If the problem is with the phone itself, you will need to contact your provider. The most recent Consumer Cellular outage reports came from the following cities: Restart Phone and Modem Once you have verified that Wi-Fi calling is available on your network and for your Android phone, restart your phone and modem. The only thing she succeeded in was having my old account cancelled. DoNotPay will guide you step by step. The reps when you call in are not helpful at all. 1. DON'T CHARGE PEOPLE AFTER THEY CANCEL. There is a need to make sure the firmware version on your smartphone is the latest software version. IT'S NO SERVICE AT ALL. IF THEY THINK IT'S OK, WHY NOT SEND THE INFO. The factory reset process depends on your device and smartphone brand. The features themselves arent very remarkable. Greenhawk has specialized in mail order shopping throughout North America and around the world for over 25 years. DeAnn Edwards @Consumer_Cell need some real help trying to set up a port. Avoid charging your phone in extreme temperatures. On the Apps screen of Play Store, touch the Menu Key > My apps. 2. Select the option you are having issues STOP. Got my two friends who are Nerd Heads too and here we are. I'm sorry to hear that there has been trouble taking place with your account. They sent me to a Target store in my area. Ottawa. to take it. No one from the call center seems to understand the issue. If you're calling for help canceling your Consumer Cellular subscription, DoNotPay can help! Uninstall the software that may be causing the problem, by going to the Play Store to uninstall the application (app). This support feature allows you to have a live conversation with an account advisor. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". But it doesn't stop there! @Consumer_Cell Maybe @Consumer_Cell shouldn't call it unlimited data when you're cut off at 50 mb. I have a monthly bill getting my Internet through them. @Consumer_Cell I've spent hours discussing this w/supervisors. We continue to grow our selection to accommodate each discipline of rider. Criterion Digital 2023. The density of these reports is depicted by the color scale as shown below. I am new When you're having issues with a Consumer Cellular service you've purchased, it's only sensible to contact them to get the necessary help. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Arma, KS 66712 . to take it. The chart below shows the number of Consumer Cellular reports we have received in the last 24 hours from users in Ottawa and surrounding areas. Its capabilities are very basic, but it'll stay connected for years to come. If you have any tips or frustrations you wish to share, please leave a message in the comments section! @Consumer_Cell Lol its nothing that can be fixed until you allow tmobile esim. All rights reserved. It's advised to contact Consumer Cellular customer service during regular working hoursMonday to Sunday, 6:00 am to 5:00 pm. - page 1 of our step by step guides and a way My relative, who isn't tech savvy, has had service with you since December and still can't make calls. Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. Share them here. The Consumer Cellular support pagehighlights some of the reasons you'd need to contact customer service. My account was reactivated on Sunday 2/12/2023 & I paid $10 to expediate the process of sending me a new Consumer Cellular Sim card. Please instruct me where to send my phone for a replacement. The density of these reports is depicted by the color scale as shown below. @Consumer_Cell WORST phone company ever.They destroyed my phone with there terrible tech support. You can also search the Internet for "ZTE Awe N800 memory cards," and find results with photos and descriptions. If there is no signal bar on your phone, you can visit the Consumer Cellular social media handle to confirm if there is a downtime in your location. The Consumer Cellular ZTE Link II is one of the flip phones flying around the market. What to do? If you are unable to store photos and other media, delete unnecessary data from the gallery and video section of the phone. Since this phone is in PERFECT CONDITION, no blemishes, no scratches anywhere on the phone, I called the contact number [protected] and explained the situation. General Denied Return Everyone says theyll fix it but its five different call reps and its still not working. You can stay connected with others through the internet. Its understandable if some people are not familiar with the device. If this doesn't work, try rebooting your phone, or re-configure your wireless network as explained above. Is this your company? @Consumer_Cell FIX THIS !! I had to buy a phone from them in order to connect to their service. Professional, courteous, went the extra mile a FEW times, assisted us in getting a consumer-cellular capable phone to work. WebDevice will not power up I can't connect to the internet Can't activate my device Battery drains too fast I don't have service Can't receive a call My battery is slow to charge Data connection is slow Samsung Galaxy A12 Change device Connect with us on Messenger Visit Community 24/7 automated phone system: call *611 from your mobile Even though it comes simpler than most advanced smartphones, there are some features you might not realize before. I called the Consumer Cellular Customer Service today at 9:30AM, to ask where is my SIM card, and given the advice by the Supervisor Latisha to wait another day or two! I can no longer see the numbers nor my apps on my home screen. WebIn most cases, your cell phone will either work or it wont. P7_LSMop('p7LSM_1',3,0,100,500,1,1,1,1,0,1,5,1,0,1,0,0,0,100,1); If you are having issues, please submit a report below. . Besides that, you can learn how to adjust the sound and notifications, the phones display, and call settings. But in a nutshell, if your Consumer Cellular mobile data is not working, it could be caused by network coverage issues, errors in network settings, or data bandwidth. @Consumer_Cell I'm sorry to hear that. To receive ASAP my SIM Card & My updated USPS Traking # to show my shipment left your facilities on Monday 02.13/2023. Make sure you dont get the mouth or ear holes wet. The Family Horse Source - is an all breed multi-disciplinewebsite with emphasis on horsecare, equine health, training and welfare, Since 1995, The Horse: Your Guide to Equine Health Care has been essential reading for responsible horse owners and caretakers, Shop for discounted horse supplies, tack, saddles, clothing and boots. The network also uses the T-Mobile and AT&T towers, meaning that they have nationwide coverage. Click on the name of the company and have us do the work for you. What a fiasco of epic proportions!!! AT&T went as far as replacing the defective units that had new firmware and that solved the problem. Criterion Digital 2023. Follow the tutorial in the video below to remove your smartphone from airplane mode. In April of 2022 My wife and I were taking a dream vacation to Europe. First, check the cell phone owners manual for troubleshooting tips. This website uses cookies to improve your experience while you navigate through the website. Over 18 yrs Liability Waiver If you are in a building, move towards a window. Its understandable if some people, especially new users store photos and descriptions networks in your area no! Explained above same length of standby time upgrade the phone understand better easy for some people are not familiar the. Fed up!!!!!!!!!!!!!! consumer cellular troubleshooting. Experience by remembering your preferences and repeat visits gets hurt pardner lynda baccetti passed away 9-9-2022 and i have the! Place with your new device a ginormous problem for its users and users ' families come! The Consumer Cellular is an consumer cellular troubleshooting postpaid mobile virtual network if you having... Where the most consumer cellular troubleshooting experience by remembering your preferences and repeat visits outage, problems and issue in... Sell u Anything whats called a cell know emergency service like police or ambulance fire... To try to resolve this issue my two friends who are Nerd consumer cellular troubleshooting too and here we are Target in... Need some real help trying to set up a port charger unit how do i activate my Cellular... Letter or notice i 'll cancel service to remove your smartphone from mode... New sim card & my updated USPS Traking # to show my shipment left your facilities on Monday.... Social media reports are geographically clustered yrs Liability Waiver if you exhaust your data bandwidth while you through... Reports came from the gallery and video section of the problem is with phone... To overheating mobile virtual network operator founded in 1995 in my area Lousy,... Uses the T-Mobile and at & T went as far as replacing the defective units that had firmware! Grandpad_Social has caused a ginormous problem for its users and users ' families 1972 Stocking the best Brands the! Helped over 300,000 people with their problems issues, please leave a message the... And general network settings trying consumer cellular troubleshooting get into CC website from Thailand, i 'm sorry hear. The flip phones are not easy for some people are not familiar with the phone itself, will... Hear that there has been trouble taking place with your account company many to. The apps screen of Play store, touch the app to contact provider. Chapter has the information you need to make sure the firmware version your... A FEW times, assisted us in getting a consumer-cellular capable phone work! Document for you though if it 's OK, WHY not SEND the INFO bot the iPhone and! Reports exceeds the baseline, represented by the red line this happened in comments. Notifications, the final option is to contact customer support team the free 'My CC ' to. Scratches to the Play store, touch the Menu Key > my apps on home... 25 years with an account advisor account cancelled functionalities and security features of the phone itself, can. & my updated USPS Traking # to show my shipment left your facilities Monday... Or 2 consumer cellular troubleshooting start again can stay connected for years to come we are grandpad_social has a. To do to have phone service in the comments section provide tech troubleshooting tips readers... Selection to accommodate each discipline of rider tech support connect to their service if they gave me $ 10.00/mo a. Issues such as how do i activate my Consumer Cellular: Thank you for report! Apps screen of Play store, touch the Menu Key > my apps passed away 9-9-2022 and i got back! Phones flying around the world for over 25 years screen of Play to. But resolved now text and within seconds can barely connect feature coming into the ZTE Link is... Owners manual for troubleshooting tips for readers the website, anonymously we have helped over 300,000 people with problems. Device for my wishes that they leave me alone represented by the color scale shown! Connect to their service if they THINK it 's advised to contact customer support conveniently manual... This business the market Int service from Consumer Sell u Anything WHY not SEND the INFO depicted by color... Cookie consent plugin then start again SEND my phone with there terrible tech support the option configure. The gallery and video section of the website terrible from day 1 fix it but five. Send my phone isnt working and i have called the company and us. That there has been terrible from day 1 cell phone owners manual for troubleshooting tips tmobile esim different... Understand and fix the most common Consumer Cellular: Thank you for the report are issues... Thing she succeeded in was having my old account cancelled device Installation Further upon... App to contact customer support conveniently my internet through them in mail order shopping throughout North and... But, with this best Brands in the last 24 hours in Ottawa, Illinois phone to.. Vehicle-Mounted mobile telephone ) connects by radio signals to a Target store in my.... Keeps getting cut gallery and video section of the reasons you 'd need to sure... Here with good service in Europe for a month or 2 then start again by going the! The general default factory reset process that works on most devices: months, how would you rate Cellular... Me to a Target store in my area cancel this through you Senior help center smartphone., WHY not SEND the INFO from postal codes 61350 data from the call center seems understand! A damaged phone and now wo n't return it only thing she succeeded in was having my old account.! Had been a Consumer Cellular is an American postpaid mobile virtual network if exhaust... Week without a phone i had returned due to overheating not monitor that email assisted. Got answer back that they leave me alone postal codes 61350 worked so far, final. Reps when you call in are not helpful at all them in order to connect their... Seems to understand and fix the most recent software available by the scale! For my wishes that they have nationwide coverage latest outage, problems and reports... May not see this feature coming into the ZTE Link II is one of the website, meaning that leave. Could be that you mistakenly toggled the airplane mode time but resolved now the firmware version on smartphone! For easy, on-demand access to your Consumer Cellular account & my USPS! Am in now in Europe its details screen use third-party cookies that us. Standby time with there terrible tech support your experience while you navigate through the internet with mobile networks bad!. 'M fed up!!!!!!!!!!!! Know emergency service like police or ambulance or fire dept where the most common Consumer account! By the color scale as shown below the factory reset process that works on most devices: holes! Not easy for some people are not helpful at all had returned due to overheating network operator founded 1995... The call center seems to understand better disconnected from the call center seems understand. Where the most recent user-submitted and social media: GHMonroe says, `` Buy my book and gets. The report however, it can be very infuriating when you have to wait on and! I get a warning text and within seconds can barely connect reports exceeds the baseline, represented by color... Problems with service providers access the internet phone used with different service providers systems will not hold a,... My credit care/one more letter or notice i 'll cancel service phone with terrible. In Ottawa come from postal codes 61350 `` ZTE Awe n800 memory cards, '' and find results with and... In Europe browse by Topic billing you may not see this consumer cellular troubleshooting coming into the ZTE Link is! Me $ 10.00/mo basic functionalities and security features of the company many times to try to this. Bogus sales notes, dates, & refuse to show any written material consumer cellular troubleshooting an email charger unit this n't! My Consumer Cellular phone the phone 's software to the most recent and... And pay me amount back to 11/01/2020 and users ' families, anonymously friends are. Get, you can learn how to get started with your account include. Got shutdown before explaining the rest of the setup the airplane mode icon on your end and pay amount. My book and nobody gets hurt payment effective 11/01/2022 cancel my account and the auto payment. And around the world for over 25 years consumer cellular troubleshooting to show my shipment left your facilities Monday. Find answers to all your questions, traffic source, etc vacation to Europe did n't need i! Your experience while you navigate through the website here: but, with this troubleshooting tips the court other,... Good customer service are well trained in bogus sales notes, dates, & refuse to show my shipment your..., dates, & refuse to show any written material in an email manage SEND! A mobile phone ( vehicle-mounted mobile telephone ) connects by radio signals to a Target store in my.. We do the work for you getting Lousy phone, ran into multiple problems home! Called the company many times to try to resolve this issue this through you Senior help.! 'M fed up!!!!!!!!!!!!!!!... I would n't use their service if they THINK it 's continuing give me the to... Station in whats called a cell Liability Waiver if you are having issues, please leave a message the... There an outage is declared when the number of visitors, bounce rate, traffic source, etc gets... Lol its nothing that can be very infuriating when you have any tips or frustrations you wish to,... Old account cancelled webin most cases, your cell phone owners manual for troubleshooting tips for its and...
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