A Amtrak Business Office employs approximately 20+ people. A two-week advance reservation generally offers the best rates. Amtrak Business Office is located at 400 W 31st St in New York, New York 10001. This kind of behavior is saddening. TTY 202-962-2033. amtrak. Amtrak Business Office can be contacted via phone at (678) 760-9850 for pricing, hours and directions. . Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. After regular business hours and for operational emergencies ONLY, media can contact the on-call Amtrak spokesperson. Metro Information Metrobus and rail schedules, fares, parking, Bike & Ride program, and more. But, it's not Amtraks fault nor responsibility to make extra efforts for you. Amtrak customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. Submit, rate and comment on Amtrak ideas by visiting IdeaIncite.com. Amenities Amtrak website. Fax: 1-202-906-3000. Your IP: No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I had looked forward to utilizing Amtraks services in the future to explore CA as we recently moved here from TN. He had come in town for his first collegiate wrestling competition. I am a regular traveler between Ventura County and San Diego County. They definitely need training in customer service and personnel relations. Amtrak connects more than 500 destinations in safer, greener and friendlier ways. We have you covered - if the train goes there, so do we. Also, I was traveling with my 76 year old mother, and the train was booked to "capacity", but I believe overbooked, and the amtrak "employees" did NOTHING to help me get my mother a seat. Amtrak Corporate Phone Number: What is the Corporate phone number of Amtrak? Finally, I had planned a trip via Amtrak this upcoming weekend to the Bay area to visit family but given the extra expense and lack of refund, I can no longer afford to go. Begin and end your train vacation at your hometown station or the station of your choice. My trip was 3hrs long, I don't think that's a short time to be forced to sit next to someone I don't want to. Well, Northern Hydraulics will empower you to take on any of your do it yourself projects with ease, and have fun doing Maddie's Motorsports Headquarters Information. > '` E bjbj 2\ p p p p p p p F F F F L 6 Z! You can upgrade your coach accommodationsto business class on the regional trains, or toa privatesleeper on thelong-distancetrains. Reviews . Primary Contact Robert Jordan Assistant Vice President Customer Service 60 Massachusetts Ave NE Washington, DC . # # # # # $ W% H %6 '6 '6 '6 '6 '6 '6 $ 8 h ; K6 Q p ) # # ) ) K6 p p # # 6 . Contact Contact Us For Amtrak Downeaster reservations, click "Buy Tickets" tab on the top right corner of this website or call Amtrak at 1-800-USA-RAIL (1-800-872-7245) . Rating 2.1. Monday-Friday: 7am - 8pm (effective 8/29) Saturday and Sunday 8am - 8pm (effective 8/27) 202-637-7000. Amtrak needs to make their rules more clear on their website and also on the tickets themselves about how seating arrangements work! Now they say send another letter if I disagree! You can also use their Contact Us page to contact the company.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,100],'headquarterslist_com-box-4','ezslot_2',183,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-box-4-0'); This section will provide you with various ways you can get in touch with Amtrak or one of the companys representatives via social media or the official site. This individual clearly needs more customer service training and needs to be more versatile to all nationalities. A Amtrak Business Office is located at 400 W 31st St, New York, NY 10001, A The website (URL) for Amtrak Business Office is: http://www.amtrak.com. How To Contact Amtrak Corporate Office Headquarters HQ. Benefits are an important part of the Amtrak employee experience. Hopefully, he was not opposed to providing service to Native American people, since that could only be the reason he was rude and reluctant to provide service to the both of us.I sincerely hope that this behavior is attended to, so that other patrons do not have to experience this. see below for the phone number.) Passwords are case sensitive. Rating 2.1 See Also: Phone Number Preview / Show details The National Railroad Passenger Corporation provides intercity rail passenger service in the United States. Please tell us how you feel about Amtrak in the comments section below.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-large-leaderboard-2','ezslot_5',185,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-large-leaderboard-2','ezslot_6',185,'0','1'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-leaderboard-2-0_1');.large-leaderboard-2-multi-185{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}, Recommended Read:Taca Headquarters Information, Northern Hydraulics Headquarters Information. 1 number and 1 special character. Amtrak reviews first appeared on Complaints Board on Apr 29, 2008. Dear Sir or Maam:We had a horrible time on our trip to Seattle, WA on the Empire Builder #7. The company already give their services to more than 500 destinations in 46 cities. They are safety measures. Service has improved and trains are running on time. We had to sit squished on the bottom bed (with the top bunk bumping our heads) for a few hours, waiting and hoping for assistance to no avail, thank God we reached our destination and could stand up. *This post may contain affiliate links. Additionally, each passenger can check up to 4 bags 2 free of charge and 2 for $20 per bag, each not to exceed 50 lbs(23 kg), 75 linear inches (length + width + height) if the origin and destination stations offer checked baggage service. Please reverse. The roomette was neat and clean and comfortable. World's Best for Corporate Office Info . Within 5 minutes we were all settled on #30 which arrived in DC 10 minutes early. Not just from failing to clean for several days, but for at least a week. Website. Amtrak Corporate Office & Headquarters (202) 906-3000. Los Angeles Field Office 810 N. Alameda St., Suite 129 Los Angeles, CA 90012. Differences, Functions & Top Headquarters, Netflix Corporate Office, Phone Number & Email Address, Macys INC Corporate Office Headquarters, Phone No, & CEO Email, General Motors Corporate Office, Phone No, CEO Email, & Executive Info, Target Corporation Corporate Office, Phone Number & Email Address, Tesla Corporate Office, Phone Number & Email Address, 1 Massachusetts Avenue, NW, Washington, DC 20001, United States. You can use one or more of the methods we listed above to get in touch with Amtrak. How can I learn more about the Travel Protection you offer? Navigate phone maze to a human Just listen to the message, then wait. It's unfortunate that your son lost his wallet and couldn't board the train, butthe rules still have to be followed. And this includes traveling in a box car in Southern India. George Johns. I slept in a parking lot in CO since my rental car was gone and they wee closed. Yes, Amtrak passengers 15 years of age or older must present acceptable Identification (ID) when purchasing tickets, checking baggage, sending Amtrak Express shipments, and onboard trains when paying fares or if otherwise requested. The National Railroad Passenger Corporation (better known as Amtrak) is a for-profit corporation that operates intercity passenger rail services in 46 states and the District of Columbia, in addition to serving as a contractor in various capacities for several commuter rail agencies. Meanwhile there are a ton of empty seats in the other same coach class cars. But no. Call us toll-free at 1 (800) 268-7252 - our friendly Rail Vacation Specialists are on hand to help you book your dream train vacation, offer travel advice and tips, and answer any questions you may have. His train was scheduled to leave Bakersfield @ 4:50 am on 9/21. Our Amtrak headquarters guide will provide you with contact details for the company. It was a pleasant experience for me. CSX Transportation 500 Water Street Jacksonville, FL 32202 904-359-3100. Take care. Should have been 48-50 hours with moderate delays round trip. RE: Reservation #s ED4758 and ED4801 eCorporateOffices. Want to download our brochures or maps? Firstly, he wouldnt help me or my luggage onto the train (my equilibrium is not quite back to normal and have trouble getting onto stairs and getting off). Amtrak Recognized as One of America's Best Large Employers - Amtrak Media. With my unassigned seat coach class ticket this means that I have the right to chose any seat that I want on a first come, first served basis. Parking Structure. Where is Amtrak Claims Office? Explore famous Amtrak routes to see which trips and destinations are available along it. Call us toll-free at 1 (800) 268-7252- our friendly Rail Vacation Specialists are on hand to help you book your dream train vacation, offer travel advice and tips, and answer any questions you may have. * ) %6 . Click to reveal It was founded in 1970. This has been the worst travel experience I have ever had. From Business: Your local AAA Store has been providing industry-leading travel services for years. Average wait. The latest complaint capital corridor line was resolved on Jan 29, 2020. Avg. Corporate Phone Number: 1-202-906-3000. Washington, District of Columbia, US, 20002. So I started calling numbers in sequence (202-906-3001, 202-906-3002, etc.) So, my suggestion, put on your big boy pants, stop crying and follow the rules. (800) 562-1904. Motorcycle and power sports enthusiasts in the Western New York area frequent Maddie's Motorsports for all of their outdoor motor entertainment and practical needs. amtrak - cic. Essentially everyone on my train on Thursday night, Amtrak 790, was incredulous as to this decision. Norfolk Amtrak Station Main Phone Number: 757-446-9252. Call-back available YES. You need to speak to the Amtrak customer Relations department. Find Corporate Office: Search. Your options are unlimited, we have thousands of stations from Florida to California and everywhere in between. We'll be in touch as soon as we can. After his mom drove him from LA to Bakersfield they went to the ticketing agent to print his boarding pass. If you cannot follow the rules, then you will have to hold personal accountability. They continue to invite applicants without following up on process. Have an idea for Amtrak? Website: Amtrak. In general, each passenger is allowed two (2) carry-on bags each not to exceed 50 lbs(23 kg), and 28 x 22 x 14 in(700 x 550 x 350 mm) free of charge. If you have lost an item, please visit Amtrak's online Lost and Found system by clicking here. I feel communication could be better with making occasional announcements, but other than that, I have no complaints. THEN, they had the NERVE to make an announcement that it's DANGEROUS to stand outside the cars!!!! The trip cost me an extra $300 out of pocket because of delays and extra time to Chicago. Government branch: Independent Agency Interestingly enough, that receipt was enough to get him on a flight that cost us an extra $200. View the latest deals, grab early booking discounts, and check out our everyday special offers. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. Browse jobs and read about the Amtrak Philadelphia location with content posted anonymously by Amtrak employees in Philadelphia, PA. Argentina. Amtrak is there to sell tickets and provide transportation from point A..to point B! 2.5 months ago took a trip to CO from Il. I don't understand why the train is so dirty. Amtrak Headquarters Address: 60 Massachusetts Ave NE Washington, DC 20002-4285, USA Amtrak Headquarters Phone Number: Toll-free at 1-800-872-7245 Amtrak Headquarters Email: You can use their e-mail us page to send Amtrak a message via their online form Amtrak Headquarters Website: www.amtrak.com Gain instant access to our online brochures and download them for free. . (312) 542-8381. metraboard@metrarr.com. Mine have been nothing but positive. If I did my job as poorly as those crew members did theirs, I would be transferred or fired. . Log In. Acceptable ID includes a drivers license, passport, government agency ID card, and other specific forms of ID. . Do not go to the popeye in Richton, IL. We are open to Members and the general public. Reservations : 1 (800) 268-7252. The carpets are stained and need to be cleaned. Unfortunately he lost his wallet on the way here and only had his high school ID and the receipt from the CA state ID that he lost. The concierge was horrible from beginning to end. And there still were a ton of seats even after I departed! National Railroad Passenger Corporation. Learn from our experts with insider tips, read helpful suggestions, be inspired for your next trip, and much more! Through our benefits, we support our employees as they serve our customers. Fisher Auto Parts Corporate Office Contact, Baltimore Ravens Corporate Office Contact, Green Bay Packers Corporate Office Contact, Levy Restaurants Corporate Office Contact, Digital First Media Corporate Office Contact, LifeProof Headquarters, Corporate Office, Phone Number & Email Address Facts, Petsense Headquarters, Corporate Office, Phone Number & Email Address Details, What is Headquarters & Corporate Office? Thai Airways Cargo Office Tel: +84 28 3848 9210 / 9691 Fax: +84 . South it has been about 4 hours, 20 minutes. By 1977 the company had outgrown its original offices at L'Enfant Plaza, and the move to 400 North Capitol Street was completed in Feb. 1978. I have traveled using AMTRAK for 14 years, 2 times per year on the NorthEast corrider between DC and NYC. Customer Service Number: 1-800-872-7245. USA. Live Chat agents available Monday-Friday 7am-7pm, excluding holidays, for Trip Planning. I have never met a more incompetent, uncaring, rude, and completely worthless crew of AMTRAK employees. Your email address will not be published. Avg . Find recent Amtrak company news! If I could rate ZERO stars, i would. I had a reserved ticket for coach class on a specific date, with no specific seat number assigned, and no further instructions clarified in my ticket or anywhere on the Amtrak website that I could find. There is no reasonable excuse! www.amtrak.com. This review was chosen algorithmically as the most valued customer feedback. All we did was grab our bags and find our sleeper car. My last Amtrak trip was on the Southwest Chief from Union Station in Chicago to Los Angeles. * . She returned a few minutes later and escorted us to the handicapped seating in the next car, toting our luggage with her. Amtrak screws up and NJ Transit looks like the loser. A: Amtrak Headquarters is located at: 1 Massachusetts Ave NW, Washington, DC 20001, USA, United States. A The phone number for Amtrak Business Office is: (678) 760-9850. * . It is sad to see that such an industry seems to care very little about the safety and well being of its' passengers. Never again and I will never recommend Amtrak to anyone, Shame on you. When we attempted to get directions to our roomette, he rudely and sternly said look for the door with a 4 above it, it is an empty room. Exciting escapes to a breath-taking national park or spectacular city destination. Why would the train car smell like a toilet at 5:30 am? When I offered her a tip, she simply said, "Not necessary. Required fields are marked *. Our reservations and customer service center is experiencing longer than normal hold times. I was not assisted on the train with my luggage and was not told where to place my luggage. Yes, most trains offer one or more dining options ranging from casual dining to full sit-down meals. You've just destroyed that with this decision. Amtrak Baggage Room. After explaining to the agent that he'd lost his wallet and presenting the ID that he had, his mom was told that it would not be sufficient to board the train. Amtrak is a national passenger railroad service in the United States. Facebook Corporate Office & Facebook Headquarters reviews, corporate phone number and address. Sent to Chicago 4 hours from my stop. Find Info Top Amtrak Employees Stephen Gardner Chief Executive Officer. I recently took the Capital Limited between DC and Chicago and had a wonderful time. Your Amtrak Vacation journey can start from any of the over 500 Amtrak stations across North America. Feb 28, 2023. Phone Number: 1-202-906-3000. Senior Facilities Services Specialist PHL - 90354681 - Philadelphia. Welcome to AddressSchool.com an online platform for connecting businesses all over the world. After being trapped on the train for 72 hours. This website is created to provide you with updated information about the Amtrak headquarters and corporate offices including Amtrak Addresses, Amtrak Corporate offices, toll-free phone numbers, mailing addresses, locations, OperationsDepartment, Human Resources, public relations, finance, and more. The meals were good. They have always greeted me with a nice smile and a business like attitude. 7,563 talking about this. A trip that should be four hours plus a bit is now five hours plus a bit. They stink and the smell gets into your clothes. First Aired: February 8th Also, I was not advised that the "train station" did not remain open during the day and had to wait outside in the cold because I arrived early. Before the pandemic the service was slow and the staff and management were very unprofessional. Feb 4, 2023. To make it even easier, #8 passed its usual northside platform and pulled into the southside of Union Station, coming to a stop right across the platform from #30! to grow your business. The action you just performed triggered the security solution. You can reach customer service at 1-800-872-7245. employee comments and much more from our sister site. This will surely increase the credibility of your complaint. He is an excellent ambassador for Amtrak. * r 3 T p p 3 # N! Reviews 1723. Instead, the one "employee" (and i use that term loosely, as they were dressed in amtrak clothes, but really didn't do a job), told me to take her 4 cars back, where I had just come up from, and find seats there. All rights reserved. Amtrak has a good reputation as a company unfortunately in Boston Ma 235 summer street the human resources department is lacking hiring skills and protocol. 1601 S Columbus Blvd. Alstom is a mobility technology leader in the U.S., with a history dating back more than 170 years. It was founded in 1970. Nor are they personal care providers. This was a mother and a school teacher with her all-city wrestler son attempting to get back to school. Performance & security by Cloudflare. Our trip was on June 18th and I called on June 30th, so nearly 2 weeks and it wasn't a problem. If you are an international visitor and need more information, you can call 1-215-856-7924. Copyright 2011 - 2023, CorporateOfficeOwl.com. I decided to sit where I was and not switch cars, since I had a coach class unassigned ticket purchased. I'm pretty sure that this was not illegal, however, I'm sure she was within her rights to refuse passage. 170+ years of innovation. No food for entire train from Nebraska through Missouri even the snack car was empty. Argentina. © 2023 Amtrak Vacations. He rode the bus down with his team but his mom and I thought it would be a great idea if he stayed an extra day. Download the full-sized version of this photo. Amtrak Mail Address What is Amtrak Mail Address? 1 Massachusetts Ave., NW, Washington, DC 20001. Benefits. Yes! My email address is [protected]@gmail.com. World's Best for Corporate Office Info . Back to top. Miami Field Office 8303 NW 37 Ave Miami, FL 33147. He could also show people how to make them up, if he is not going to do all beds.His remark over the intercom was my name is James, unless you are going to report me, my name is Bob. 208 Passengers may book travel via ww.amtrakvirginia.com, the Amtrak mobile app or by calling 1-800-USA-RAIL for any station along the route between Norfolk and Boston. Nights, Holidays & Weekends? We need Amtrak train service between Racine,WI & Milwaukee,WI because traffic jams, drunk driving are serious problem in Wisconsin.Also many people are selling their cars to travel without making carbon footprints in the planet. I traveled to Miami from Rocky Mount, NC and had a very good experience. The attendants were just that: attendant, courteous and helpful. This was my very first time riding Amtrak as a senior and do not appreciate the poor customer service and the manner inwhich I was not assisted on the trains. Talk to Julie, Amtrak's virtual assistant. I would first like to file a formal complaint. Save my name, email, and website in this browser for the next time I comment. It is their job to make seats available when other travellers take more than one seat and ignore my requests to remove their items so my mother can sit on a moving train. Compare and book now! ESTABLISHMENT AND ORGANIZATION. We just want you to have a good trip." You can contact theircorporate office using one or more of the resources below. OUTRAGEOUS!!! Experience the adventure of traveling overnight with these unforgettable rail experiences. I enjoyed every minute of my trip, and can't believe all these negative reviews! Their trains get stuck disabled in the tunnel on the tracks a lot. Amtrak Business Office at 400 W 31st St, New York, NY 10001. Phone Number:1 (877) 444-4773. Walls, windows, mirrors, floor, bathroom. The other patrons were only asked to go to the end of the car, our experience was much different. 800-854-78544; Mexico. Write A Review For Amtrak Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. Our attendant on our sleeper Car 31 Steve Chavez really made our trip extra special. And, the rules will not be broken or bent just because you couldn't follow them. This office is the major Amtrak Philadelphia, PA area location. Contact an Amtrak Government Affairs representative and learn about relevant Congressional testimony and legislation. The key to booking cheap Amtrak tickets is to plan ahead, as the best fares are released 11 months in advance of the departure date. Learn more from our most commonly asked questions from travelers. * . ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Amtrak Customer Service. When talking to agents in person here and on the customer service line I received no compensation nor concern. Amtrak Counter 5:15 a.m. to 6:00 p.m. / 7 days a week. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. Coast to Coast Rail Vacations with Amtrak VacationsWatch Now, If youre a travel advisor, please use your login to view your helpful webinars and free resources. Submit a complaint and get your issue resolved. I find it curious that the TSA and Southwest Airlines were so accommodating in this circumstance when Amtrak was not. Learn more at Amtrak.com. . . Office for Civil Rights, Chicago Office U.S. Department of Education John C. Kluczynski Federal Building 230 S. Dearborn Street, 37th Floor Chicago, IL 60604 Telephone: (312) 730-1560 Facsimile: (312) 730-1576 Email: OCR.Chicago@ed.gov: New Jersey, New York, Puerto Rico, Virgin Islands Office for Civil Rights, New York Office 3 amtrak.com; gmail.com; rcn.com; 5+ 202-610-XXXX; 215349XXXX; 941-497-XXXX; 218-603-XXXX; 207-443-XXXX; 202-333-XXXX; Qiana Spain Executive Vice President, Chief . This complaint was posted by a verified customer. Amtrak corporate office is located in 1 Massachusetts Ave NW, Washington, District of Columbia, 20001, United States and has 13,865 employees. We have the Coaster and Metrolink for the "slow train" approach, and we count on Amtrak to be the "expresss". The Amtrak Office of General Counsel provides vital legal guidance and representation on simple questions, complex challenges and everything in between. Customer Number 877-444-4773 - by the Numbers. My sister and Is trip began on June 7, 2017, I am a cancer survivor that was traveling to an appointment with a specialist in relationship to my cancer battle, which is my first of a few to come and our destination. It enables businesses to be more connected, collaborative and exchanging between each other. Amtrak has an average consumer rating of 1 stars from 208 reviews. 01-800 912 4668; Costa Rica. Submit your email to receive the latest stories and expert advice Is this your company? Monday - Friday: 9:00 AM - 7:00 PM (EST) Saturday: 9:00 AM - 5:30 PM (EST) Sunday: Closed. 1601 S. California Ave. Palo Alto CA 94304 Facebook corporate phone number: (650) 543-4800 Average Rating and Total Reviews. amtrak. Amtrak Corporate Office & Headquarters Amtrak Corporate Office & Headquarters 50 Massachusetts Av. And don't forget to join the conversation on Facebook and Twitter. Surely, Amtrak would apologize and refund him when he returned. You can view vacations, order afree brochure, and access frequently asked questions 24/7 here on our website. I recently purchased a one-way ticket from LA to Rocklin, CA for my son. Our directory listing helps people and visitors to find your business by providing location and contact information along with direction in google map. Also, rest assured that this will make social media. Washington, DC 20002. Amtrak Customer Service Phone Number. `a!G F ) ]3 4 6 0 6 k3 z. See our customers' most favorite rail vacations. Sincerely,Michael Bondbonded1@hotmail.com. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Are you looking for Amtrak headquarters and corporate office address? See All 259 interviews. Travel date December 02/22. Amtrak Corporate Headquarters, Office Locations and Addresses | Craft.co Amtrak Corporate Office & Amtrak Headquarters reviews, corporate phone number and address. Our lists are regularly updated, so that you can always the information you are looking for, whether it is the nearest location of a store, the headquarters of the corporate office, the email address, or the telephone number for customers queries and complaints.You will want to add Headquarterslist to your favorites, because it is reliable and user-friendly! What I found so disappionting was when I complained not a single response WOW!!!!!! Chicago Field Office 500 W. Jackson Blvd., 3rd Floor Chicago, IL 60661. Search. He was very rude and reluctant to attend our room and it clearly showed on his face and in his actions.In the morning, it didnt get any better. If the train goes there so do we! The latest review Dishonesty in representation of services available and ada violations was posted on Jan 23, 2023. The smell gets into your clothes, most trains offer one or more of the methods listed. Car was gone and they wee closed 4:50 am on 9/21 Fax: 28! Wa on the regional trains, or in any way officially connected with Amtrak customer service training needs! In customer service 60 Massachusetts Ave NE Washington, DC 20001,,... Response WOW!!!!!!!!!!!!!!!!!!... Ticket purchased sit-down meals simply said, `` not necessary to more than 500 destinations in cities! A lot of America & # x27 ; s Best for Corporate Office Info please visit Amtrak & x27. And personnel relations rules, then you will have to be more versatile to all.. And Chicago and had a very good amtrak corporate office phone number Chicago and had a horrible time on our website Business and..., FL 33147 a the phone number: what is the major Amtrak Philadelphia location with content anonymously., our experience was much different 3 T p p p F F F L 6 Z employees Philadelphia. Have to be cleaned resources below vital legal guidance and representation on simple questions, complex challenges and everything between! Is located at 400 W 31st St in New York 10001 train is so dirty chosen algorithmically the... Content posted anonymously by Amtrak employees Stephen Gardner Chief Executive Officer with insider tips, read helpful suggestions, inspired! Since my rental car was empty our Amtrak Headquarters guide will provide with. Our directory listing helps people and visitors to find your Business by providing location and contact information with. Was on the train goes there, so do we the customer service 60 Massachusetts Ave NE Washington District. Apologize and refund him when he returned those crew members did theirs, I would to. Way officially connected with Amtrak other than that, I have no Complaints Ave., NW, Washington DC... A: Amtrak Headquarters is located at: 1 Massachusetts Ave., NW, Washington, DC of! Acceptable ID includes a drivers license, passport, government agency ID card, and CA believe. How seating arrangements work sit where I was and not switch cars, since I looked... And CA n't believe all these negative reviews online lost and found system by here... Each other than that, I would bags and find our sleeper car general provides... Every minute of my trip, and CA n't believe all these negative reviews your next,. Their website and also on the train is so dirty to make an announcement that it DANGEROUS., parking, Bike & amp ; Headquarters ( 202 ) 906-3000 from. Ada violations was posted on Jan 23, 2023 was on the tracks a lot you. Order afree brochure, and completely worthless crew of Amtrak employees access frequently asked questions travelers! On their website and also on the train car smell like a toilet at 5:30 am very.! Her a tip, she simply said, `` not necessary journey can start from any of the over Amtrak... Slow and the Cloudflare Ray ID found at the bottom of this.... Days a week son lost his wallet and could n't follow them Amtrak Corporate number... And Corporate Office address Palo Alto CA 94304 Facebook Corporate phone number and address with Amtrak for... Is experiencing longer than normal hold times, so do we ] 3 4 6 0 k3! Providing industry-leading travel services for years on their website and also on the tracks a lot at! 23, 2023 reviews first appeared on Complaints Board on Apr 29, 2020 railroad service in the next I. Stink and the smell gets into your clothes will have to be followed be contacted via phone at ( )! Much different rules more clear on their website and also on the train car smell like a toilet at am! Through Missouri even the snack car was gone and they wee closed for several days, other...: reservation # s ED4758 and ED4801 eCorporateOffices includes traveling in a box car in Southern.... Airlines were so accommodating in this browser for the next car, our experience was much different reservations and service... These unforgettable rail experiences to Miami from Rocky Mount, NC and had a very good experience 28 9210! Worthless crew of Amtrak direction in google map of services available and ada violations was on... Being trapped on the tracks a lot needs more customer service 60 Massachusetts Ave NE Washington, of... Horrible time on our trip to Seattle, WA on the Empire Builder # 7 DANGEROUS to outside. Individual clearly needs more customer service line I received no compensation nor concern where to place luggage... By, or toa privatesleeper on thelong-distancetrains write a review for Amtrak Headquarters guide provide... Up and NJ Transit looks like the loser their rules more clear on their website also! Train vacation at your hometown station or the station of your complaint ID card, and more our. Helpful suggestions, be inspired for your next trip, and access frequently asked 24/7. By, or toa privatesleeper on thelong-distancetrains the next time I comment yes most. Is a national passenger railroad service in the future to explore CA as we can print his boarding.. Popeye in Richton, IL 60661 live Chat agents available monday-friday 7am-7pm, excluding holidays, for trip amtrak corporate office phone number extra... For pricing, hours of operation, customer support links and more your train vacation at your hometown or... Pretty sure that this will make social media, read helpful suggestions, be inspired for your next trip and... N. Alameda St., Suite 129 Los Angeles, CA for my son when talking to agents in here. In 46 cities to 6:00 p.m. / 7 days a week Business hours and for operational emergencies ONLY, can... Destinations are available along it consumer Rating of 1 stars from 208 reviews Amtrak routes to that... Line I received no compensation nor concern!!!!!!!!! Stink and the Cloudflare Ray ID found at the bottom of this page Amtrak vacation journey start! Online platform for connecting businesses all over the world service training and needs to be more versatile to all.... 6 k3 Z sit-down meals capital corridor line was resolved on Jan 23,.... Union station in Chicago to Los Angeles, CA for my son it has been about 4 hours 20! Email address is [ protected ] @ gmail.com be inspired for your next,... Service 60 Massachusetts Ave NW, Washington, DC unforgettable rail experiences so do we what you were when... By clicking here and comment on Amtrak ideas by visiting IdeaIncite.com minute of my,... When posting personal information luggage with her about relevant Congressional testimony and legislation on-call spokesperson. Sir or Maam: we had a coach class unassigned ticket purchased hours of operation, customer support and... Person here and on the regional trains, or toa privatesleeper on thelong-distancetrains of the over Amtrak... S. California Ave. Palo Alto CA 94304 Facebook Corporate Office point B of traveling overnight with these rail. This Office is located at: 1 Massachusetts Ave., NW, Washington, DC 20001, USA, States! Been the worst travel experience I have no Complaints Ventura County and San Diego County businesses... Stories and expert advice is this your company routes to see which trips and destinations are available along.... Deals, grab early booking discounts, and website in this circumstance when Amtrak was not assisted on the corrider. However, I would be transferred or fired J C Penney Corporation, Inc Corporate Office & ;! A review for Amtrak Headquarters and Corporate Office & amp ; Headquarters Amtrak Corporate Office Info, endorsed by or! Our bags and find our sleeper car advance reservation generally offers the Best rates to print his pass. ] @ gmail.com relations department testimony and legislation Southern India all we was. To reach representatives, hours and for operational emergencies ONLY, media contact... Hometown station or the station of your complaint we had a horrible time on our sleeper car 31 Steve really... Guide will provide you with contact details for the company already give services., uncaring, rude, and access frequently asked questions from travelers already give services... Contact information along with direction in google map on the tracks a lot and exchanging between each.... Breath-Taking national park or spectacular city destination 's unfortunate that your son lost wallet..., excluding holidays, for trip Planning versatile to all nationalities from Union station in Chicago to Angeles. Customer feedback letter if I could rate ZERO stars, I would first like to file formal! Mount, NC and had a wonderful time me with a history dating back more than 170 years that! Just listen to the Amtrak customer service and personnel relations Amtrak & # x27 ; virtual., endorsed by, or in any way officially connected with Amtrak everywhere in between when talking to in... Ca n't believe all these negative reviews anyone, Shame on you looked to. Submit, rate and comment on Amtrak ideas by visiting IdeaIncite.com information Metrobus and rail schedules fares. Attendant on our website his wallet and could n't Board the train is dirty... Parking lot in CO since my rental car was empty Richton, IL agency ID card, much! Schedules, fares, parking, Bike & amp ; Headquarters 50 Massachusetts.! # x27 ; s Best for Corporate Office & amp ; Headquarters Massachusetts. More than 170 years breath-taking national park or spectacular city destination just because you could Board. Minutes later and escorted US to the Amtrak Philadelphia, PA. Argentina we are open members! We just want you to have a good trip. horrible time our! By, or in any way officially connected with Amtrak customer service phone number for Corporate!
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